Paid for merchandise and never received it. Wrote several emails and never got a response. Very dishonest type of business. Lost my money. Stay away!
Fine experience
Currently worried that clothes are produced under abusive conditions
Will probably not order again unless I find out info to the contrary
Ordered 7 items, arrived in 5 separate packages, some were sent 50 days after ordered (arrived 2 month after the order!)
Shows too small, clothes made poorly (totally unwearable), DO NOT BUY!
Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve. For the delay, we have urged our courier for improvement, but sometimes shipping factor is out of our control, hope for your understanding.If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
This is my 3rd try in 2 days. I have a Chicos Gift card and was unable to use it to pay my bill and am very unhappy about that. How can I apply my gift card to my bill?
I wish I had reviewed this company prior to my order. My first order came and it was so outrageously oversized, it is not even alterable to a size that would be wearable. They offered a discount for e to have it altered. When I came to this site, the very first thing I saw was a Pop up that was a consumer alert THAT THIS COMPANY IS PAYING FOR GOOD REVIEWS. GOOD LUCK ON THAT ONE.
I HIGHLY RECOMEND THAT YOU NEVER ORDER FROM THIS COMPANY. I HAVE TO PAY TO SEND THE ITEM BACK TO CHNA, PAY CUSTOMS FEES AND POSTAGE.
WHAT A RIP OFF. BUYERS BE WARE!
Purchase(swimsuits & final sale excluded) can be returned/exchanged within 15 days from the delivered date. For the costs, I believe you could have found the most economical one.
Ordered this shirt for St. Patrick Day. Placed the order the 22nd of Feb. Received it the 22nd of March.
Too late to wear for St. Pattys day!
Guess I have a shirt for next year!
The VNeck Polka Dot CasuaI shirt I ordered and received is beautiful and the size I ordered. However the Round Neck Floral Tulip green blouse I received is an incorrect size. I ordered a size mediem and received a XLarge. I am disappointed.
Your website is a nightmare! I had placed double and sometimes three with different sizes. But since there is no way to adjust the number, I had to remove multiple times. I honestly have spent hours and hours because I then couldn't find the item once I had removed 2 items because it's too difficult to not touch the order bar because it covers the entire bottom of the screen. There were 2 dresses, both yellow with half sleeves, one yellow with white pbolka dots. I had both of them in my cart, but one was ordered with wrong size and one with two orders. So I removed them both as there was no way to edit items. But after lookingl for three hours ( no kidding!) I could not find them again. And those were the 2 I loved the best. This is third order within 3 weeks. I said the first time I wasn't coming back. The last time, it was a copy of today. I said then... no more! But I foolishly tried again because I really love your clothes. But my time spent today pushed me over the top. I would have had 2 additional items in my care if I could have found those again. As much I like your clothes I will not recommend your sight because no one should have to work this had to order clothes.
Please understand that final sale products are not eligible for free shipping. Since there are final sale product in your order, it is not eligible for free shipping. We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
Your website is a nightmare! I had placed double and sometimes three with different sizes. But since there is no way to adjust the number, I had to remove multiple times. I honestly have spent hours and hours because I then couldn't find the item once I had removed 2 items because it's too difficult to not touch the order bar because it covers the entire bottom of the screen. There were 2 dresses, both yellow with half sleeves, one yellow with white pbolka dots. I had both of them in my cart, but one was ordered with wrong size and one with two orders. So I removed them both as there was no way to edit items. But after lookingl for three hours ( no kidding!) I could not find them again. And those were the 2 I loved the best. This is third order within 3 weeks. I said the first time I wasn't coming back. The last time, it was a copy of today. I said then... no more! But I foolishly tried again because I really love your clothes. But my time spent today pushed me over the top. I would have had 2 additional items in my care if I could have found those again. As much I like your clothes I will not recommend your sight because no one should have to work this had to order clothes.
This is my second time buying clothes for my wife's Gifts and I find you easy and fair to deal with. She was delighted with the two tops I bought her for her Birthday in April this year, Thank You!
This is my second time buying clothes for my wife's Gifts and I find you easy and fair to deal with. She was delighted with the two tops I bought her for her Birthday in April this year, Thank You!
STAY WELL Clear of this Chinese Clothing company!. Every time I read a descent review the terribly poor English and poor spelling I could scream! It is quite evident that they are writing good reviews for themselves and it sickens me to think another unsuspecting customer might be taken in but it! That is why I will continue with my plight to damn these creatures!. The Items are not at all as you see on the website EVERYTHING is WRONG, the quality, the sizing, the colour! And then when you request a return you are ignored! At first you simply keep receiving automatic email replies promising to contact you, then after a few weeks if you continue to persist you will be offered a "fraction" 15% and then 25% of your money back to avoid hassle'? Then if you continue for another few weeks to insist on a Refund after a further few weeks you may be sent a shipping label for an address in China where you will spend yet more money on shipping costs and then you will spend the rest of your life trying to contact them for the promised refund! Please BE WARNED Don't fall for it like I did!
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
Website to get quality clothes for all girls. It was easy to navigate, reviews are MOST USEFUL in improving my shopping experience. The range of clothes in stock are of reliable quality.
Found what I was looking for and a Gift for me Bestie!
I found clothing I love to actually wear! Clothing that actually fits, and just gourgeous!
How cool is that?
Way, Cool!
Found what I was looking for and a Gift for me Bestie!
The fabric is a cheap polester and not the quality the models show. The sizing is not uniform. I guess you get what you pay for! Won't order again as I feel scammed.
Ordering was easy but the sizes are not true. Nothing I ordered fit and I ordered both 2X and 3X. I measured according to the chart but items did not fit.
Webpage is not very easy to navigate.
The products are beautiful the patterns are wonderful but the sizing is off your 3X is closer to a 1X So I was disappointed in the sizing because when I saw the pictures I thought they were so beautiful
YOUR FILL RATE IS FAIR & SHIPPING TIME IS SLOW. ON MY 1ST ORDER IT TOOK AT LEAST 3 DELIVERIES FOR IT ALL TO ARRIVE.
ON MY SECOND ORDER CLOTHING ITEMS MUST COME FROM MULTIPLE SUPPLERES. SIZING IS INCONSITANT. SOME MEDIUM WOMENS TOPS WERE MORE SMALL THAN MEDIUM. ALL SIZING ON YOUR WEBSITE SOULD REEFLECT USA SIZING FOR USA CUSTOMERS. RECEIVED 1 BROKEN ITEM.
YOUR FILL RATE IS FAIR & SHIPPING TIME IS SLOW. ON MY 1ST ORDER IT TOOK AT LEAST 3 DELIVERIES FOR IT ALL TO ARRIVE.
I ordered "Pockets Round Neck Linen Dresses -Color: Rust Size: US 8(Label Size: XL)" that is my normal US size as suggested by JFN. The quality and sleeve style are terrible different compared to the picture shown on the JFN website. The strange thing is JFN website doesn't allow me to provide the review and I also couldn't get any response from JFN since 11/05. My assumption is the picture shown on the website may not be from the dress sold by JustFashionNow, at least it is true for the dress I ordered. JNF should do refund at its cost for the wrong advertisement on its website.
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
It is cool to shop regardless of where I am, I always go to this online store where I have been satisfied with the products I buy, especially my dresses for parties and important ceremonies.
I love shopping at Just Fashion Now. Size M fits me so same as U.S. sizing. Fast check out; all good! Love the styles and colours too.
I love shopping at Just Fashion Now. Size M fits me so same as U.S. sizing. Fast check out; all good! Love the styles and colours too.
I enjoy your items very much. They look and feel as promised. A wide selection of colors, styles and sizes to choose from. Unique
Easy and such a wide selection of colors, styles and sizes to choose from. Unique
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique and good quality. JustFashionNow ranks 7th among Women's Clothing sites.
Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve. If you have not received the goods, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.