Ordered a pair of shoes for $40 and i can't track them or contact the company. 100% scam. Pretty sure they are a fake website.
The website looks and feels great with even better customer service looking to help anyway! I will be shopping tons of clothes here in the future
This boutique has an excellent payment and refund system. I often buy here because they are really great to deal with and hassle free!
This online boutique has an excellent payment and refund system. I often shop here because they are really great to try and hassle free!
I have ordered 3 dresses from this online store and they were delivered to me in a few days, excellent customer service, I will buy them again. :)
The clothes in this online store are beautiful, they have a good price, taking advantage of seasonal discounts I can buy more than I expect.
Sorry, not happy with anything I ordered. Long, wide sleeves, funny material, would not order again. It took about 1 month to get my items!
Selecting the size was pretty aggravating, normally I would ask for 61/2 but had to order size 7 and they were still too short!
There was plenty of variety in products and good prices to choose from. One item turned out to be too small. But everything else fit.
There was plenty of variety in products and good prices to choose from.
Super scared now. I just placed an order yesterday and there seems to be A LOT of bad reviews. All the co answers to concerns are identical.
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Beautiful clothing line and a size for everyone, The materials are so fantastic to look at. Also, if in need of shoes they are here too.
Beautiful clothing line and a size for everyone, The materials are so fantastic to look at. Also, if in need of shoes they are here too.
My experience with this company has been the worse I have ever encounter on returned items. The clothing is too small, sizes are not true to fit.
Nice print patterns and unique styles. Once I received m clothing the sizes, though I ordered larger than usual were all too small---have to return.
Nice print patterns and unique styles.
Excellent, fast, professional service. My new skirt has a small embroidery made at a high level that makes it look very beautiful and unique.
I have ordered a number of items and none of them were as described plus the sizing is all wrong. Definitely will never place another order.
Sorry that you are not satisfied with the item(s).
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We value your business and we promise you that we will settle this matter at the best way we can.
Its just that it takes months to receive the order and it is not always what you think you have ordered however I am giving it one more chance.
Great dresses! Even better than buying in a chain store! In order I get to the house, fast and without complications. Very happy with this purchase.
Shipping too high and you can't return it with out costing a fortune so even though stuff was too large I gave them to friends
The clothes in this online store are beautiful, they have a good price, taking advantage of the sales you can buy more than I expect.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique and good quality. JustFashionNow ranks 7th among Women's Clothing sites.
Can you offer the order number so that we can check for you?