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JustFashionNowReviews 11,454

2.9

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JustFashionNow Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,772
value
476
shipping
465
returns
285
quality
6,955
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122,395 reviews

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Australia
1 review
0 helpful votes
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Satisfied But!
January 6, 2023

In so far as the quality of the items is concerned I am a very happy customer. However, they were too small and I want to return them. BUT the Returns process is not straight forward. Almost to the point of discouraging me to try to return the items.

Date of experience: January 6, 2023
Ohio
1 review
0 helpful votes
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Do not order!
February 4, 2023

Almost a year ago I placed an order with Just Fashion Now. Some of the items
Were ok and others the sizing was off. The fabrics were not the best but ok for
Casual wear. I contacted the company to return 5 items. I was told to consider
Donating them. I wanted to return them. I had all of the original packaging and
Followed the instructions exactly. The return had to go to China at a cost of $44.75 for clothing worth $78.50. I guess I felt $33.75 was better than nothing.
The package was sent off 4-8-2022. I had no word from the company until
Yesterday when I received it back unopened. It was refused marked other.
DO NOT ORDER FROM THEM. Mary Andrus

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 5, 2023
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback. We are sorry that you haven't received the refund for your return request.

However, there is no reference number in your comment. Would you mind providing us with your order number so that we can check and handle this issue for you? We value your business and we promise you that we will settle this matter in the best way we can.

We need complete information to help you address the problem. You can contact us by email at support@justfashionnow.com or by chat online.

New Zealand
1 review
0 helpful votes
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Will not be shopping again
January 5, 2023
Updated review

I had no currency I was shopping in so ended up being charged almost double!
The fabrics were awful synthetic fabrics, no one wants this, the only thing I liked were the earnings, will not be buying from this site again

Date of experience: January 5, 2023

Great selection
December 5, 2022
Previous review

Great selection

Date of experience: December 5, 2022
Canada
1 review
0 helpful votes
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Ladies clothes
February 4, 2023
Updated review

Very long wait not good quality,too many extra fees to pay

Date of experience: January 5, 2023

Had no problem
December 6, 2022
Previous review

Had no problem

Date of experience: December 6, 2022
Oregon
1 review
0 helpful votes
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Clothing
January 4, 2023
Updated review

Do like all the cute sweatshirts you have! I do think the shipping charges are way off!

Date of experience: January 4, 2023

Just hoping all sizes that I picked fit for each individual
November 2, 2022
Previous review

Just hoping all sizes that I picked fit for each individual.

Date of experience: November 2, 2022
Missouri
1 review
0 helpful votes
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Shipping
February 3, 2023
Updated review

I find the shipping cost a little high. Also, the time between ordering and shipping was extremely long.

Date of experience: January 4, 2023

I find the shipping cost a little high
December 5, 2022
Previous review

I find the shipping cost a little high.

Date of experience: December 5, 2022
New Zealand
1 review
0 helpful votes
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A very pleasant shopping experience.
January 4, 2023

Simple and straightforward. The garment arrived quickly, is exactly what I ordered. It has been very much admired.

Date of experience: January 4, 2023
Australia
1 review
0 helpful votes
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Happy customer
January 4, 2023

As it was my first time using the site I didn't know what to expect but was very happy when my tops arrived,they were great the colours were just as they showed and the chart for sizing I used was so accurate as some were medium and some large but each fitted perfectly.Will be buying again

Date of experience: January 4, 2023
Louisiana
1 review
0 helpful votes
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Total Dissatisfaction
February 3, 2023
Updated review

The top was way too big. So definitely if ordering you should size down. Also, it was not just like the picture and I was very disappointed in the material. I had seen this top in many places, but this one was a very poor knock-off.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 4, 2023
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback. We are sorry you are not satisfied with our products. We have been working hard to improve our products and services. Your feedback is very important to us. We'll forward your sincere feedback to the relevant departments.

In order to give you a better shopping experience, we sent you a resolution for your issue. Please check the messages we sent to you.

If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online. Stay safe and have a good day!


My shopping experience was great
December 5, 2022
Previous review

My shopping experience was great. Fast, easy to understand sight. I have not yet received my item, as it was just ordered, so I cannot comment further.

Date of experience: December 5, 2022
Australia
1 review
0 helpful votes
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Happy with my buy.
January 4, 2023

So far so good. Let's see how the sizing went. Was perfect

Date of experience: January 4, 2023
Texas
2 reviews
0 helpful votes
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Totest
February 2, 2023
Updated review

Fabric of tshirt was great! Wording was messed up. When did the two words "to test" become one word? Not wearable that way! Sucks!

Date of experience: January 3, 2023

Shipping too high!
December 4, 2022
Previous review

Shipping too high!

Date of experience: December 4, 2022
Delaware
2 reviews
0 helpful votes
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Not very happy that all the sale items aren't included in the free shipping. May not use this site again.

Date of experience: January 3, 2023

Great
December 29, 2022
Previous review

Great. Big selection

Date of experience: December 29, 2022

Fun, great selection
December 3, 2022
Previous review

Fun, great selection.

Date of experience: December 3, 2022

Fantastic …..
August 18, 2022
Previous review

Fantastic …. Very easy to maneuver.,, thanks

Date of experience: August 18, 2022
Australia
1 review
0 helpful votes
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First Time buyer
January 3, 2023

So far so good, This is my first time, if I'm happy with product, and I can receive swift refund if not I will recommend this and use it more. Refunds should be just as easy as sale.

Date of experience: January 3, 2023
Missouri
1 review
0 helpful votes
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TOOK TOO LONG TO RECEIVE
February 2, 2023
Updated review

I like the item I received, but I had ordered another item at the same time and was advised that it would be shipped separately when it was received there which meant I would not have received it in time for a
Christmas gift. I cancelled that item, but the other had been shipped, but I did not receive it until 12/24 which took entirely too long for me to receive the item and I do feel the shipping charge was extremely high. I probably will not order from JustFashionNow again.

Date of experience: January 3, 2023

I think the shipping is a little expensive, but the...
December 4, 2022
Previous review

I think the shipping is a little expensive, but the products appear to be very nice.

Date of experience: December 4, 2022
Florida
1 review
0 helpful votes
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Very Satisfied
January 2, 2023

This is my second time shopping here. My first order went great and I love my items. Will continue shopping here. Great prices. Happy New Year

Date of experience: January 2, 2023
Colorado
1 review
0 helpful votes
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3 weeks
January 2, 2023
Updated review

Bought as presents, she loved it
Just make sure you order in time

Date of experience: January 2, 2023

I'm upset they charged me 29.99
January 2, 2023
Previous review

I'm upset they charged me 29.99. The picture shows 22.99

Date of experience: December 3, 2022
Tennessee
1 review
0 helpful votes
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Too big!
February 1, 2023

When you charge more for shipping than for the product, you reveal your greed.

Date of experience: January 2, 2023
Florida
1 review
0 helpful votes
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It takes awhile to receive
January 30, 2023
Updated review

Product quality is shoddy. But what did I expect for those prices. I won't wear any of it.

Date of experience: December 31, 2022

The reviews are what sold me
November 30, 2022
Previous review

The reviews are what sold me.

Date of experience: November 30, 2022
Michigan
1 review
0 helpful votes
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Buying clothes online is scarry.
December 31, 2022
Updated review

Not sure I understand all the different codes like for shoes it states PU or silhouette H line of T line. This is my first order hoping all fits.

I liked most but a couple tops didn't fit good. They looked great on the model but not so good on me.

Date of experience: December 31, 2022

No sure I understand all the different codes like for...
November 22, 2022
Previous review

No sure I understand all the different codes like for shoes it states PU or silhouette H line of T line. This is my first order hoping all fits.

Date of experience: November 22, 2022
Iowa
1 review
0 helpful votes
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RATING PRODUCT
December 30, 2022
Updated review

I found too many tops that I like. I spent more than I usually do shopping. I wish it didn't take so long to get tops from you.

Date of experience: December 30, 2022

I like shopping at Just Fashion Now but I wish I could...
December 10, 2022
Previous review

I like shopping at Just Fashion Now but I wish I could get my tops faster. It takes too long to get them. S & H is too high also.

Date of experience: December 10, 2022

From the business

JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


justfashionnow.com
Rayleigh, Essex, United Kingdom
+347