business logo of JustFashionNow

JustFashionNow

How would you rate JustFashionNow?
grey star
grey star
grey star
grey star
grey star
Canada
1 review
0 helpful votes
Follow Kelley B.
Unfollow Kelley B.
Send Message
Share Review
Report Review

Scam
August 21, 2019

The quality of the material and workmanship is simply Terrible. One of the dresses I received wasn't even finished. The sizing was a joke -- wasn't even hemmed. Strings hanging from everywhere. Was supposed to be 'linen'. Certainly wasn't the type of linen that I've ever seen. They will offer you a discount to keep the items, or offer you a refund if you return, which in itself costs more in shipping than the total order is worth. STAY AWAY!

Date of experience: August 21, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for the inconvenience caused.We will try our best to improve our product quaility and provide you the better shopping experience.

Australia
1 review
1 helpful vote
Follow Cath S.
Unfollow Cath S.
Send Message
Share Review
Report Review

Review
June 6, 2022
Updated review

Such a beautiful array of clothing to choose from. Very reasonable prices. I'm rapt.
I was rapt until my parcel arrived. The black and white jacket that looked so stylish in the photos was nothing like what I expected. The material is like shower curtain material, and is unwearable. The t shirts are nice, and I am happy with them. However I am not going to buy again, as it is impossible to know if you will be happy with your purchase.

Date of experience: May 7, 2022

Such a beautiful array of clothing to choose from
April 7, 2022
Previous review

Such a beautiful array of clothing to choose from. Very reasonable prices. I'm rapt.

Date of experience: April 7, 2022
California
1 review
0 helpful votes
Follow Arienne M.
Unfollow Arienne M.
Send Message
Share Review
Report Review

I have been able to find my favorite shirts here that are no longer available in stores or online. The shirts are very modern. My purchases arrived in a timely manner and a package was even delivered on a Sunday!

Date of experience: October 28, 2019
New Hampshire
2 reviews
0 helpful votes
Follow Angela G.
Unfollow Angela G.
Send Message
Share Review
Report Review

...
July 24, 2021
Updated review

Wow, You have a lot to chose from. I had a very difficult time deciding what I wanted to purchase. I will definitely be shopping here again. Unless for some odd reason the items aren't what they look like on your website

Date of experience: July 24, 2021

Wow, You have a lot to chose from
June 19, 2021
Previous review

Wow, You have a lot to chose from. I had a very difficult time deciding what I wanted to purchase. I will definitely be shopping here again. Unless for some odd reason the items aren't what they look like on your website

Date of experience: June 19, 2021
California
1 review
1 helpful vote
Follow Jaylin B.
Unfollow Jaylin B.
Send Message
Share Review
Report Review

I spent $114. Most of the items do NOT look like the photo. The material is cheap and scratchy. The sizes are small so the large fit tight. One of the dresses I ordered is so small it looks like a shirt. I waited two months and the items arrived from a LA address, but they want me to return the items to china. They offered a 15% refund if I kept the items and when I said no, they went up to 25%, but what am I going to do with cheap clothes that don't fit? Listen to the other post that have expressed the same thing. I wish I had done a search on the website before ordering; lesson learned.

Date of experience: February 5, 2021
aff j. JustFashionNow Rep
over a year old

We understand that different people have different expectations on the items but we are always trying to offer the most favorable goods to our customers. Please don't hesitate to contact our support team to ask for return authorisation if you don't want to keep the item.

Canada
1 review
0 helpful votes
Follow Virginia M.
Unfollow Virginia M.
Send Message
Share Review
Report Review

Garments are Beautiful, but...
August 6, 2022
Updated review

I Typed in The Bay, so thought this was a new part of that store. I was surprised when I found it was in American dollars. This could have been made clear at the beginning. I do not like this type of salesmanship. It is called trickery!
However, I did order 7 items. The first 4 came as scheduled. The remaining three took at least two weeks longer. I worried that the 30 day return offer would expire before I received all of my order.
I corresponded with them but had difficulting getting them to understand my situation. However in the end all the items did arrive on time.
They are offering me 15% of my costs instead of returning all but one item. The rest did not fit me.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 7, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience. The price shown on our website is USD, but you can change to another currency by clicking the tag “$” on the top right.
Your feedback is very important to us. We`ll forward your sincere feedback to relevant departments.
If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!


I Typed in The Bay, so thought this was a new part...
July 7, 2022
Previous review

I Typed in The Bay, so thought this was a new part of that store. I was surprised when I found it was in American dollars. This could have been made clear at the beginning. I do not like this type of salesmanship. It is called trickery!

Date of experience: June 7, 2022
Florida
1 review
0 helpful votes
Follow zoe b.
Unfollow zoe b.
Send Message
Share Review
Report Review

I am always very satisfied with the quality of the products in this online boutique. They are comfortable and last for years. I will not buy any other brand of clothing on the web Fantastic variety of styles and colors!

Date of experience: December 11, 2020
GB
1 review
0 helpful votes
Follow Abigail G.
Unfollow Abigail G.
Send Message
Share Review
Report Review

The sweater is of excellent quality. I usually wear a size small, but I ordered a medium size because it was the only one left in stock and it fits me perfectly. With online discounts I can buy them all.

Date of experience: May 20, 2021
Florida
1 review
1 helpful vote
Follow Cindy F.
Unfollow Cindy F.
Send Message
Share Review
Report Review

Cheap construction, cheap fabric! Pay attention to size chart. Just because you order a certain size one time, it doesn't carry over to the next order. You need to check the size chart each time. And i found it off by several inches, therefore, it didn't fit. You have to return to China, not the distribution center in San Fran where it came from. Postage would have been $30 for a 10 oz package. They offered me a 15% refund (keep the garment) or 20% off next order (There won't be a next order). I said i wanted to return. Then they offered 20% discount, 25% off next order. No, i want to return. Then offered 25% refund, which i finally accepted just to be done with this non customer focused company. Buyer beware! Never again. The clothes on line lol really cute. Don't be deceived—they don't look nearly that good.

Date of experience: September 12, 2020
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.We will do every effort to provide better products and services.

GB
1 review
2 helpful votes
Follow debra B.
Unfollow debra B.
Send Message
Share Review
Report Review

Everything is substandard
September 3, 2018

The clothes I ordered are tacky material and shoes were a terrible fit.
I have paid to return the goods and am still awaiting my refund!
This was 4 weeks ago after waiting for weeks to the order to arrive.
My advice is steer well clear from this company..

Date of experience: September 3, 2018
Justfashion N. JustFashionNow Rep
over a year old

Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve.If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.

Massachusetts
1 review
0 helpful votes
Follow Amanda L.
Unfollow Amanda L.
Send Message
Share Review
Report Review

Reproduction quality
April 10, 2021
Updated review

Now that I have my order in front of me, I can see first hand the quality of the reproduction on each item... not that great, I'm so disappointed. I had high hopes that the fabrics quality, etc would be like the pictures I ordered from but sadly, not even close. A top I ordered that clearly has appliqués on it, ends up being prints of flowers on cheap fabric.
Bottom line - I got what I paid for and you don't get what the picture shows.

Date of experience: April 10, 2021

Ordering was easy, now I'm excited to see the quality...
March 21, 2021
Previous review

Ordering was easy, now I'm excited to see the quality of the items I ordered.

Date of experience: March 21, 2021
Portugal
1 review
0 helpful votes
Follow veda r.
Unfollow veda r.
Send Message
Share Review
Report Review

I love
October 26, 2020

I love this online boutique, excellent designs at a good price and excellent quality. Good communication with the shipment. They also make it easy to return if you have a problem. I wish more online shopping stores were like this.

Date of experience: October 26, 2020
Canada
1 review
6 helpful votes
Follow Kathleen B.
Unfollow Kathleen B.
Send Message
Share Review
Report Review

I ordered several items of clothing, one of which they said they don't have a stock. I am still waiting for a refund. I was sent the wrong item for one and I contacted them right away, since they tell you you must contact them within 48 hours. I have never heard anything back! So apparently, you can send them money for something, never receive it and THEY DON'T CARE! Absolutely terrible company - do not deal with them

Date of experience: April 4, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

Arizona
1 review
4 helpful votes
Follow Barbara Z.
Unfollow Barbara Z.
Send Message
Share Review
Report Review

The quality is absolutely horrendous and when you try to request a refund you cannot send in your request because their mailbox is full. A total waste of money for an item that you will never use and can't return!

Date of experience: May 3, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

Arizona
1 review
0 helpful votes
Follow Kathleen C.
Unfollow Kathleen C.
Send Message
Share Review
Report Review

After finally receiving the items I tried to return them but the website made it utterly impossible to do so. BUYER BEWARE. Ads are beautiful. Products themselves are terrible. I have tried Chinese products before. From poor to no quality control to out and out false advertising. Never again!

Date of experience: August 7, 2022

So far so good
July 3, 2022
Previous review

So far so good. New to site. Chinese fashions often prettier in the photo than in reality so waiting to see how this turns out.

Date of experience: July 3, 2022
Oregon
1 review
0 helpful votes
Follow Denise F.
Unfollow Denise F.
Send Message
Share Review
Report Review

Fraudulent
March 3, 2022

They say free shipping over $109, but they charge you anyway. While you try & get the matter resolved 3 days later, you end up loosing the sale prices. Can't use coupons on final sale item but no advance notice

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 1, 2022
Miss W. JustFashionNow Rep
over a year old

Dear customer,

Shipping cost of your order depends on the shipping distance and weight of the packages. We now provide free shipping service for orders reaching $109 (excluding pre sale items and final sale items) after the disount price.
So when your order amount is less than the certain amount you`ll be charged the shipping fee. Hope for your understanding.

And please note that each discount is for items excluded final sales and flash deals.

Thank you for your feedback and sorry for the inconvenience.
Your feedback is very important to us. We'll forward your sincere feedback to relevant departments and will keep improving our service.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com

Florida
2 reviews
2 helpful votes
Follow Charna D.
Unfollow Charna D.
Send Message
Share Review
Report Review

Zero
June 8, 2019

If you could give a zero, I would. They sent me dresses in the wrong size, large enough to fit my entire family. I requested a refund, they ignored me. PayPal told me to send the items back to a chinese address, which requires a customs permit, and, $23.50. Are you kidding me. Please, do not order from these crooks. The quality is rediculous, it's like a paper cut out, they substitute a size, and ignore you. I only wish I read reviews before being taken in by the fake models of the dresses.

Date of experience: June 8, 2019
Justfashion N. JustFashionNow Rep
over a year old

Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.

Australia
1 review
0 helpful votes
Follow Stephanie D.
Unfollow Stephanie D.
Send Message
Share Review
Report Review

Goods received
August 12, 2021
Updated review

It's very hard to ‘continue shopping' where you left off once you place an order or view your cart. There should be a continue shopping option. I had to keep going back to menu.

Also the item material wasn't quite what I expected. When it said cotton blend, I expected more cotton feel. The items were more ‘acrylic, nylon' for my liking. I prefer cotton.

Date of experience: August 12, 2021

It's very hard to ‘continue shopping' where you left...
July 13, 2021
Previous review

It's very hard to ‘continue shopping' where you left off once you place an order or view your cart. There should be a continue shopping option. I had to keep going back to menu

Date of experience: July 13, 2021
Illinois
1 review
0 helpful votes
Follow Malena M.
Unfollow Malena M.
Send Message
Share Review
Report Review

I always buy clothes here! There are so many options to choose from and it is so affordable! I'm amazed at how great the quality is for the price I'm paying! My friends and I love shopping on this website!

Date of experience: January 26, 2021
Sweden
1 review
0 helpful votes
Follow Danielle H.
Unfollow Danielle H.
Send Message
Share Review
Report Review

I've been shopping here for a few months now and it never fails to impress! Shipping is free for a certain amount, and they ship pretty fast, too. The products are amazing and are usually what I am looking for.

Date of experience: April 19, 2020

Overview

JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique and good quality. JustFashionNow ranks 7th among Women's Clothing sites.

service
2,782
value
476
shipping
465
returns
285
quality
6,973
This company responds to reviews on average within 1 day

Instant Feedback

122,843 reviews
+347