I noticed the "if in stock notification." I rarely order from discount companies such as JustFashionNow because of long shipping delays and sizes running very small. But I got my items relatively quickly and they were of good quality and fit perfectly.
Great variety of clothes. I bought a pink silk roll neck blouse to match a beautiful pastel floral silk skirt. The good thing is that it combines with other clothes that I have. I will buy from this website again.
I bought these dresses to be at home in fortune since the weather is getting colder recently, the dresses fit me very well and are my size. They are reasonably priced and of good quality. Keep up the good work!
I was unhappy with both garments purchased. They did not fit (way too small on top), and fabric quality was poor. I tried to return them, and costs to ship back to China would have been over $100 (for a $35.00 purchase!). JustFashionNow refunded a small percentage of purchase price, and I lost out on the rest of the purchase price. This is very unsatisfactory. If it's going to cost me money to order from you, I definitely will not order again. I will not be doing any further purchasing from JustFashionNow.com.
So far, so good. First order. I hope it doesn't take forever to get here. Merchandise is appealing on their web site, and prices seem very good, so I am giving them a try.
Sizing ok. Designs a little too printed look for my liking. Not sure how they look different in the photos but they do for some of them. Non printed items were fine. Good shipping time to different country. Packaging good.
They have a great online store with very wide options and competitive prices. The one time I received a damaged blouse, they responded quickly to my message and resolved the situation perfectly. It is a pleasure to buy from you.
The quality of this skirt is excellent. I have bought some clothing from this online boutique throughout the pandemic months, but it is seen to be worn at high profile events. It also irons well and is easy to maintain.
My first order with this company. Liked that I could buy something different looking from surrounding stores in my area! I ordered two tops, both Mediums, one was much larger than the other one but guess that was the manufacturers.
I am pleased with the variety of your clothing! The colors pictured are more subdued than the actual garments and sizes are generous. I am awaiting one more item.
It would be helpful to know that shipping takes 3 weeks.
I am pleased with the variety of your clothing!
Had a bit of trouble ordering
Early in the year I had placed two orders. Both times I received 2 articles wrong size. Received email telling me how to return but
Too involved to return. So I haven. T
Bothered.
I bought some clothes for me, between dresses and blouses. It was so easy and what I chose had free shipping! The delivery was great. Everything was well packaged and arrived safely within a week or so after my order.
Those ratings must be fake because their items are terrible. NOT worth the money they charge. I trusted those reviews and man, was I ever ripped off. The beautiful item on the left is what they advertised and I ordered. The crappy imitation item, that looks nothing like it, is what I got. When I contacted them they said I would have to pay to return it, even though it is not what I ordered. When I told them they need to pay the return shipping because it is not what I ordered, and I sent a picture, they stopped responding.
Please don't hesitate to contact us by email or chat if you have got any question. Please check your spambox to see if there's any reply from us. We reply to every email from our customer.
We apologize that you did not have a good shopping experience with us. We hope you could have a better shopping experience and will try our best to improve our products and services.
A few things in the order I like - not exactly like the online photos, but I paid $10 bucks, so I'll let it pass. But your sizes are off: your size small is like a large. I need an XS, but you don't carry that. Your shoes sizes are pretty bad: Too wide, too big… too cheap to care about them.
My dress is trap. Took a month to get it. Poorly made. Lace coming apart. Material very poor and see though. Of I want my boobs hanging out and also dress didn't go into the v at the back. I think they try to copy someone ears dresses and tops. Soooooooo disappointed. Now got to try and get my money back. Oh and ladies please read these and do not waste your money or time.
Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve.If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
I bought the dress in this online boutique in navy green, I was a little doubtful about how it would look and size in person, but it suits me very well, the color works very well with my skin tone. The zipper came undone once on the back so I'm a bit worried about fixing it, but it looks impressively good.
I ordered two items - both Christmas gifts - one for my wife and one for a dear friend who recently lost her husband. I ordered them approximately 2 weeks before hand. Received them approximately January 8,2022. Ended up buying two additional gifts for the Christmas day exchange. The products appear to be fine; it's just didn't have them when I needed them.
I was so excited when I ordered these shoes. However, it took almost a month to get them and then when they came they were the wrong size - you sent me a child's 10 instead of an adult's 10 - I sent them back and hope that you can send me an adult women's 10 - if not - credit my account. So disappointed.
Dear Customer,
We sincerely apologize for any inconvenience caused.
Regarding the delays in shipment, please know that we make every effort to fulfill orders in a timely manner. However, there are times when unforeseen circumstances occur, which can result in delays or disruptions to our delivery timeline. We apologize if this has caused any inconvenience for you.
Upon checking, we regret to inform you that size 10 was not ordered in your order. Please be advised that the item you are referring to is also not available in size 10 as well. You may double check the item's page to confirm about this.
Suppose wrong size was chose when you ordering. The purpose of letting you check your tracking order is to let you know the size of your order clearly. You can double check the order details on this page https://www.justfashionnow.com/order-query after filling in your email address and order number.
We have reviewed your return request and confirm that it was processed successfully. We sent you an email with the return information 6 days ago. Please check and arrange return accordingly. Refund for the item(s) will be issued after return package well received.
If you need additional assistance, please feel free to contact us by email at support@justfashionnow.com
Best regard,
Mandy
JUSTFASHIONNOW
Pictures look great! Just the shoes I wanted and liked the style and price. Waited for months with excuse after excuse and eventually they stopped communicating with me.
They then promised a delivery date which came and went. Eventually turned up and were obvious copies of the shoes depicted in the picture. Workmanship was poor to say the least and materials used were less (in fact exactly half the sole thickness) than the product details in the advert. This is a scam and should be avoided at all costs. I had the option to send them back - at my cost of course which I refused to do! DO NOT DEAL WITH THEM!
Sorry for any inconvenience. We understand that different people have different expectations on the items but we are always trying to offer the most favourable goods to our customers.
This boutique is the best! Super clothes, fast delivery, courteous personal service with handwritten notes and very simple to return without questions and full refund. Good value for money. Very, very happy customer and these women will be very successful if they adhere to this formula. Did I mention how happy I am with this online boutique?
Service, products, return policy
They looked great on the website but looked different in person. I ordered them for a trip I was taking so once they came I had no time to reorder. I ordered according to the size chart and they were too big. I spoke to live chat about 15% called ended, dialed back in never answered waited over 10 minutes or more. I have four tops I can not wear.
Great product, was actually sold out of some items I selected but overall great
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique and good quality. JustFashionNow ranks 7th among Women's Clothing sites.
Sorry that you are not satisfied with the item(s).
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com