Kogan.com

Received faulty unit. Issue not being resolved. Taken months of messages and still no rectification.

As the title states, ZERO CUSTOMER SERVICE. They simply do not respond to any emails regarding goods purchased. Will never purchase anything from them again. AVOID!

Kogan first is a scam and Kogan are very deceitful how they sell this product! Do not trust this company ever!

What a useless company, wrong delivery, wrong time, no way of contacting them. Will never buy from them again

Jews flood our country with immigrants don't buy. "A dollar now, and a dollar later and later is always now" - Malcolm X

The most disgusting retail experience of my life.
Two days after taking the money from my brand new, as yet unused, credit MasterCard and confirming the order ( and less than a day after I placed a similar order on my Debit MasterCard to the same address - also confirmed) they emailed me demanding photos of my Drivers Licence, Passport, Credit Card.
It sounded like an attempt at identity theft - especially as it was on the Monday of the Easter long weekend and as two previous orders confirmed to my email and street address were paid on my Debit MasterCard of the same name and my email address also has the same name.
I cancelled the second order, paid for with my cash on my Debit MasterCard and fought a long, running battle to have it returned.
I have an A+ credit rating and work in an essential industry.
When I refused their demands, they cancelled my order, after 20-30 emails, telling me I'd still be allowed' to reorder if I used PayPal.
Their contempt and arrogance was staggering,
These presents were birthday and retirement gifts for the brother and mother of my partner, who has Stage 4 breast cancer and for whom I'd bought a washing machine from Kogan in January - confirmed to my email and sent to the same street address.
Be aware that they have no phone line.
Once the money leaves your account, you're on your own and left to deal with bots and the original email address only.
Also be aware that the Kogan Review Page doesn't do zero stars, artificially giving them 20% higher marks.
It took me minutes to find a work colleague who had a Kogan horror story.
In the last week alone, their behaviour towards me has cost them over $10k in sales, as I encounter others considering buying from these crooks and relate my experience and that of others.
I look forward to a lifetime of spreading the Never Kogan' gospel.

It's says afterpay is available for payment but when you go in payment section neither there is afterpay option nor other.