Optumrx

Charging me almost $306 for my anxiety meds for a 30 day supply! Customer service is absolutely terrible! We switched from express scripts to these people I submitted my prescription request 2 weeks early and here we are 3 days before im out and my order has been cancelled for no reason!

Scammer. Price gouging and customer service is in Philippines. Broken English and shady as hell! I have got the run around from them to 3 other times and I am fed up I can't stand it anymore these people are the worst don't use them call your insurance company ask for someone else. Good luck!

It seems there business is built around removing pharmaceuticals from the formulary to non-formulary so the patient must pay a lot more get get their medicine. Even generics are targeted. I feel bad if you're a cancer patient or a veteran. When you try to "appeal" it's a like an Olympic grade obstacle course. I failed 4 times on one drug, then was finally approved only to receive another denial. Thankfully I had filled the prescription so I received 90 days. Yesterday I received a notification they are not covering that drug, and another drug I been prescribed. The government needs to look into this company and it's executives.

I have had a chronic condition caused by a couple of car accidents more than 20 years ago - the condition will not get better only worse - never had any problem getting the medication for pain ( lidocaine patches) they keep denying the medication asking for all kinds of information that has been already given to them - they talk about ridiculous " solutions " like getting a neighbor to come over each day and rub the area! They are trying to force me to go the surgical route even though doctors (plural) have said it is more likely to make the problem worse ( and could cause paralysis or even death) but they do not care!

If you need customer service, good luck. I was passed around for 2 months about a wrong charge on our account. You have to deal with foreign people who you can't understand, you are given faulty answers and assured that things will be corrected with no results. Then when all else fails you are given a phase program that makes it impossible to calculate a charge for your future meds. I understand that advantage plans can implement stages of payment but the purchasing person should be correctly be informed of the charges made to your credit card. How else can one verify if the charges are legitimate? I will be searching for other pharmacies.

I can't even go into detail every prescription I have sent to this pharmacy has been either over charged, put on hold for no reason, it's the worst experience with a pharmacy you could ever have. PLEASE don't go here. You will regret it immensley!