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RoseWholesale has a rating of 2.6 stars from 3,304 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about RoseWholesale most frequently mention customer service, tracking number, and credit card problems. RoseWholesale ranks 138th among Discount Clothing sites.
A great site with beautiful clothes at the forefront of fashion, in my case I like the skirts and dresses that can be found on this site, delivery to France is super fast for something that comes from china!
Tops defy description in shoddy. Lopsided, more buttons than button holes, flimsy. No response to multiple complaints with vendor. Notified credit card and received immediate credit. Better Business Bureau has ALERT for this business
If you want fast shipping and high quality designs, then shop Rosewholesale.com! You'll love them!
It has been almost 8 weeks and i still dont have my order!
Been waiting for an order now almost 1 month not happy
Dear Terri M.
Thank you for taking your time to write your review. We really appreciate the feedback.
Would you mind providing us your valid order number? Please kindly check your Spam or Junk emails for the order number related to Rosewholesale.com.
Thank you for your feedback again!
Please understand that we are more than willing to assist any customer. We always reflect on the vital feedback that customers provide so that we can constantly improve the shopping experience for all our customers.
Have a nice day!
Kind regards,
Rosewholesale Customer Service
Wonderful clothes, great service, helpful people what more can you ask for while shopping?
Love the blouse I bought. Beautiful. Very quick delivery. Will do more shopping.
Very nice website with a lot of good offers. Fast shipping and instant reply!
Am loving this website coz items are delivered on time specified
Its a fraud company it will take the order never process. I lost $100.
The ABSOLUTE WORST online shopping experience you'll ever have. DO NOT BUY FROM THEM if you're outside of China!
Tip for consumers:
DO NOT USE THIS SITE IF YOU WANT A STRESS FREE EXPERIENCE!
Delivery was very quick and customer service is always available.
So many items! Clothing, cosmetics, jewelry, and more. I recommend this online store.
Dont order nothing from this company please u will be highly not happy with the products at all
Dear Belesia G,
We regret things did not work well for you.
Your case has been taken cared of by our support team.
We have resolved it via ticket. Could you please refer to your ticket?
Our professional Customer Support Team is at your service any time.
Yours sincerely,
Rosewholesale.com Customer Service
It has been 6 weeks since I ordered my swim suit and have not received anything.
Dear Trisha H,
We are sorry about the situation.
Although the standard delivery time of Flat Rate Shipping will be around 10-25 business days after dispatch, there are some external factors which cause some delay.
I have followed up your case and our team has solved it for you in the ticket. Can you please send us your reply?
If any question, please email to support@rosewholesale.com.
Yours sincerely,
Rosewholesale.com Customer Service
These folks take your payment and never send the merchandise - It's a Scam.
Dear STEPHEN T,
We regret that the issue has occurred.
Although the standard delivery time of Flat Rate Shipping will be around 10-25 business days after dispatch, there are some external factors which cause some delay.
Your case has been taken cared of by our support team. Could you please refer to your ticket? We have resolved it there and we are now awaiting for your reply.
If any question, please email to support@rosewholesale.com.
Yours sincerely,
Rosewholesale.com Customer Service
I haven t received my order till now.
It has been over a month start from their shipment date.
Tip for consumers:
No more next time ..
I'm order still didn't come and i can't see where it's coming from
Dear breyonna,
Thank you your feedback.
Your order has been sent out on March 27 and on E Post(SU) it was delivered on April 6.
Our team has reviewed your complaint and offered you a solution in the ticket. We are waiting for your reply. Could you please answer us?
We apologize for the inconvenience this issue has caused.
Kind regards,
Rosewholesale Customer Service
Product never arrived, even after months of waiting.
Tip for consumers:
If it is too good to be true, it probably is. Product never arrived.
Another site that placed an order and never shipped! No reason as of why!
Dear Renee,
We regret that the issue has occurred.
Please understand after we receive your order, normally it will take us some time to prepare the items.
Our team has reviewed your complaint and offered you a solution in the ticket. We are waiting for your reply. Could you please answer us?
Thank you very much for your cooperation.
Kind regards,
Rosewholesale Customer Service
They are a bunch of thieves. Sites like these put you off doing online shopping. Its got to stop
Tip for consumers:
Don't use it - I ordered the goods on 11 October and to date nothing
Personalmente lo trovo strepitoso!
L'unica pecca se proprio si vuole cercare il pelo nell'uovo sono i tempi di consegna, ma non dimentichiamoci che l'invio parte da Singaporre!
E per di più offrono il servizio di trackin del pacco, e in caso di qualsiasi quesito hanno un ottimo servizio clienti (sia prima della vendita che dopo).
Io in totale sull'arco di 3 mesi ho acquistato all'incirca per 200 dollari.
Ho acquistato di tutto, dalle scarpe ai vestiti agli accessori; sono davvero rimasta sorpresa non mi sarei mai aspettata prodotti cosi belli!
Alcuni addirittura sono piu belli dal vivo che in foto adirittura! :D
Esta es la mejor tienda de compras on line, tiene todo lo que queremos y nos envian a nuestra casa otrabajo, con orecios fantásticos, esta ha sido la experiencia más genial de haber comprado via online.
Te hacen perder el tiempo, desde abril espero mi producto hice el seguimiento, para cobrar fue muy rápido pero hasta ahora nunca me llegó el pedido, sigo esperando o las botas que pedí o la devolución todo de mi dinero por daños y perjuicios de no ser así mi tarjeta iniciará los debidos trámites para que esto de mala manera se realice.
Dear Melisa,
Thanks for your feedback.
The standard delivery time of Flat Rate Shipping will be around 10-25 business days after dispatch, but there are some external factors which may cause some delay.
Your case has been taken cared of by our support team. Could you please refer to your ticket? We have resolved it there and we are now awaiting for your reply.
We apologize for the inconvenience this issue has caused.
Yours sincerely,
Rosewholesale.com Customer Service
La verdad es que lo que pedi me encanto, aunque tuvo un poco de demora, el producto era tal cual en la foto, estaba supér cuidado y hermoso, y en cuanto al servicio al cliente fue la atencion más rapido ya más atenta que he tenido, pues siempre estuvieron a mi dispocision resolviendo mis dudas, definitvamente volveria a comprar aqui!
Dear Alexa V.,
Thank you for taking the time to write your review. We at Rosewholesale really appreciate this.
Best Regards,
Rosewholesale Customer Service Center
No sé por dónde preguntar, y es que me acaba de llegar un correo en el que dice que hice una compra recientemente y no es así.
La última compra la hice en diciembre, sólo me llegó la mitad del pedido, misma que por cierto regalé pues estaban super chiquitas como para niñas.
Ya no volví a pedir nada mas, incluso ya no reclamé lo que faltaba, y ahora ¿ como que hice un nuevo pedido?.
Llegó lo siguiente, pero no entiendo:
We have sent you a new message entitled 'Aida, we need your confirmation regarding HH**************' in your rosewholesale account.
Gain trust and grow your business with customer reviews.
Rosewholesale.com - wholesale clothing online store. We offer top good quality cheap clothes for women and men from China clothing wholesaler. Get affordable clothing at worldwide.
Dear Mary C.
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Your order is on the way at present, as it’s flat rate shipping with unregistered mail you chose before, the shipping time is slower than other shipping method, please kindly wait for it patiently.
We have sent an e-mail to you already, please check it and reply, hope we can solve this issue soon.
Please understand that we are more than willing to assist any customer. We always reflect on the vital feedback that customers provide so that we can constantly improve the shopping experience for all our customers.
Kind regards
Rosewholesale Customer Service