Cheap quality products look great in the pics. You get a huge runaround when you try to return the products. The online phone number doesn't work and no one responds to my email. I lost my money and I wouldn't wear this product to take out the trash. BUYER BEWARE, stay away from this website!
The clothes on the site was beautiful and hard to choose from. I love the texture, material of the fabric and they are very comfortable to wear. I really love the leggings and the two jackets I brought because they fit really nice and look really good on me. The shipping took quite a while but the product was worth it and I will be continuing to shop online.
Never ever use this site. It is a very smart scam site. I ordered a jumpsuits from them and paid by paypal with insurance. They did send me the item but it was very bad like a rubbish. I was so up set i really wanted to throw it in the rubbish bin :( but I paid $19.07 for it. You could get a very nice clothes with that money on ebay. I bought a lot things on ebay. They are was good. I was so stupid to try this site!
Thank you for your review, and I am very sorry for all the inconvenient. Regarding your order, we have sent you an email, please kindly check it and we will solve all the issues for you soon.
I ordered something from them almost 2 months haven't received it yet and I've been trying to contact them demanding they give me refund and still no response. BIGGEST waste of money, I will never buy from them again or recommend them to anybody. I will have my money back them one way or the other!
Dear April，
Thank you for notifying us of your complaint.
I want to extend my sincere apologies for the problems you have experienced.We are here to help you.
Could you please offer us your order number so that we an check it for you?
Thank you very much for your understanding.
Sammydress Customer Service
http://www.sammydress.com/
Well i have read some of the review on this site and i must say i do not see the problem, i have order like 8/9 items and everything is in my house i'm currently waiting on 2 more things i just bout of the site, and it's been shipped. If i see something is wrong i type calmly and don't type any hurting words. Off course some of the items i have order was sold out, and you know what happened i sent them a txt about changing the item for something with the same price and they did. I'm very happy about this site and have friends who are the same. So order from this site i will still do it. Regardless what people say about it
I recently ordered several items from the Sammy Dress website and I was pleasantly surprised! The items were of excellent quality, the fit was perfect and description and dimensions were all as described on website. Shipping was as promised and I have had no issues so far. I will continue to shop with them!
I purchased 4 items in this website like everyone else i got so excited with the cheap price that they have. I purchased mine two days ago and up till now theres no details about postage. I have already sent a couple of emails and still no reply. I need my dress before xmas and i wish they can even atleast reply to my emails.
My order number is mm**************
Thank you for your important feedback and for letting us about your experience with us.
I wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.
Regarding your order, our colleagues have sent you an email, please kindly check it and we will solve all the issues for you.
I saw the clothes online. They looked really nice and so I thought I would give it a try. I was very nervous about ordering online, but I loved the clothes when they arrived. They were good quality and looked nice. Best of all, the price was fantastic for what I got.
Let me tell you: SHOP AT SammyDress, period. You will NOT regret it, I PROMISE. All of the items pictured are exactly what you get. No scam, no gimmicks. The quality is so good too, that you almost feel guilty! Oh and a tip: get expedited shipping. It's worth the extra you pay!
Hello, I already purchased on SammyDress twice and I it was a very good experience because, the shipping time takes a bit but then my items arrived to me in perfect conditions and looking just like the photos in the website! I really love jewelry, watches and shoes from this company, witch were the items I already order! They were really beautiful/good looking and the materials very good too, witch make them appears much more expensive that they really are! I never had problems and I think the support center works well and they always answer me! So I recommend this website :D
I had a very good experience with Sammy Dress. The prices are great and the clothes they sell are my style. I really enjoyed my purchases. I was surprised that because they are in China, that the customer service was great, they kept me informed about my items and the different tracking numbers. I had an item to exchange because they were out of something and they shipped it right out. I will be shopping there more offer.
Thanks Sammy Dress
Terelyn
I Ordered a package that has not arrived, and every time I call them- I get a voice message. Since i paid for the order through my PayPal account, I reported to Paypal. Paypal said the order has been sent and I am out of luck. Please, people, I am reporting them to the attorney general's office and you should too. They're robbing folks every day. It is time to stop it. I want my money back and for them to shut it down.
Dear jose,
Thank you for your message. We are sorry to hear this.
We checked that your order has been shipped out, you can tract the parcel on link: http://www.myib.com/tracking/.
We have sent you an email with the shipping information and tracking number. You may check the mailbox used to create your Sammydress ( in inbox and spam folder).
Thank you for your support in advance!
Sammydress Customer Service
http://www.sammydress.com/
I heard about sammydress.com from a friend. She knew I was looking for some new inexpensive earrings to add to my collection. After she told me about it I went and looked it up and looked through all(yes, I do mean all) of the earring they had to offer. I ordered my top 6 favorite pairs and they were at my door about 3 weeks later. All of them were exactly as pictured and I couldn't be happier! Thank you sammydress.com I look forward to purchasing more earrings in the future!
When I placed my order it said it would be shipped in 3 to 7 days. I ordered a dress to wear to a wedding which is in 2 days and I have not received it so I tired using the "tracking number" (which costs an extra $1.99) and I cannot find it anywhere. I called the company it was shipped through and they could not help me. I tried multiple times to send in "tickets" or inquiries on sammydress.com and it failed each time, usually just reloading the page and starting me back with nothing. Our stating my order number was incorrect, even though it's the number that was emailed to me from this company. I tried calling the phone number for customer service and it was either busy or rang and rang until eventually I'd get a busy signal again. This company is a scam and I want my money back!
Dear Helen，
Thank you for notifying us of your complaint.
We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
I have followed up your case and our team has solved it for you in the ticket.
Can you please send us your reply?
Thank you very much for your collaboration.
Sammydress Customer Service
http://www.sammydress.com/
I have shopped at Sammydress countless times and i can say that i have not been disapointed. They have a huge variety of clothing that you can be sure that you won; t see anyone else wearing the same thing as you. Their products are extremely affordable especially for a student like myself. Shipping does take a while, but worth it for the cheap prices.
I made two orders. One of the orders was missing two handbags. I asked them to replace the bags. I got none, then i asked for a refund, which i then started getting a run around for. I have two ticket numbers and they have stopped replying to any emails. Since the 27th november, 2014 they have promised a refund in 5-7 days, then they asked me to go to paypal who could not help. Sammy dress is a fraudulent company. They send a part of the products then hold back another part. They state you will eb refunded but there is none. Be very careful when ordering their products. The clothes are extremely small. I have never traded with such an awful online company.
Dear Denyse,
Thank you for your important feedback and for letting us about your experience with us.
First, we want to offer my sincerest apologies to you for the issue.
We must clarify that:
We are NOT a con. We really do not need to risk our reputation over a single order. Nevertheless, we respect your opinion. It will be nice if you can respect the opinions of other reviewers too because it is not fair to accuse other honest reviewers of being liars.
From time to time with thousands of shipments there will be an occasional issue with shipping.
Please tell us your order number so that we can check if your order was lost during the time of shipping and claim from shipping company for you, no worry.
We are going to reach out to apologize in a more personal way, and to offer an accommodation as thanks for bringing this issue to our attention.
Best Regards
Sammydress Customer Service
I bought a bikini off Sammy Dress about a month ago and got it in 3 weeks later. It was in great condition and ran pretty true to size. Although the shipping took a long time the price was great. I would love to order from Sammy Dress again but I am worried about how long it would take to get the item in that I ordered. You have to pay a outrageous price just to get your item in a timely manner.
I purchase $100 worth of items and I love it. Everything looks great and I will definitely purchase again from this website. The only thing I didn't like was the size. The size of the clothing is smaller than I hope but because I'm x-small anyway everything works.
This was my first bought in a on line store. I thought it could be dangerous or maybe i'll get my stuffs broken or something like that; but i got surprised! My order reached my country time before than i thought! It took around 25 days, more a less; and it was great! :D The customer service was great! I asked them about my order all the time and they gently replied me as well :) I love the shoes i ordered, and i'll buy more stuffs! They have the best products and the cheapest prices :) I highly recommend the page and the products! ;)
I ordered shorts leggings and a dress from them. They emailed me saying the dress was out of stock and i cant get ahold of them to get a refund for that. The shorts also showed up looking nothing like the picture and having no button holes! The leggings to say the least are crappy and the wrong size. Ive tried numerous times to contact them and have gotten no response! Stay away from this website!
Thank you for your review, and we are very sorry for all the inconvenient we caused.
Regarding your order, we have sent you an email, please kindly check it and we believe we will solve all the problems for you there.
Please submit help tickets in our website if you have any other probelems. We are committed to assisting every customer at any time
Overview
Sammy Dress has a rating of 3.6 stars from 6,937 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sammy Dress most frequently mention customer service, good quality and low prices. Sammy Dress ranks 175th among Prom Dresses sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Sandra，
Thank you your feedback.
I want to extend my sincere apologies for the problems you have experienced.
Here is our warranty terms and policy about size warranty link: http://www.sammydress.com/m-article-id-16.htm
For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm
Could you provide us with your order number and detailed information on your order so as to solve the issue ASAP？
We value your patronage and wish to continue serving you in the best way possible.
Sammydress Customer Service
http://www.sammydress.com/