Probably the worst online purchase ever. I'm never buying from here again I got a small in all sizes and the tops are so huge. The fabric is cheap it took a long time to ship and they are really tacky looking. Now I know to never buy from here again. I don't know about the other items on the website but I know that the bathing suits are terrible.
The product I got looks absolutely NOTHING like the pictures online, and the price I paid for the product was far too much for the horrible quality. The products also didn't arrive for more than a month. I haven't shopped at sammydress since. I'm also pretty sure that all the positive "reviews" are not legitimate (maybe that's what the nonexistent customer service does instead of their actual jobs). Don't waste your time or money.
I took a chance and ordered two wigs on 4/15/16, about one week later they arrived. To my surprise I like what I ordered, my curly wig is as cute as can be on me. I also like the high lights in it. Now the other wig has all waves, it looks like my real hair. Sammydress did a real good job, and I would recommend you give them a try, and for the money they are just as good as any wig shop and cost less. Thank you happy customer.
I really do not like to talk bad about any website, however this is absolutely ridiculous! I wrote a review about SammyDress not too long ago, and then they followed up on my review and really put in effort to help solve the problem. It took a bit of negotiating in which i was then satisfied and they closed the ticket that was open mentioned that I should see a refund on my credit card within 7-10 business days and that was May 5th, since then i have not seen a refund on my credit card and no follow up from them. They closed my ticket thread so I cannot message them following up so I sent an email to their support team which i was in contact with and still no response. If you plan to follow up on a complaint and resolve it then maybe work through it until the very end. I really wished I had never purchased anything from this site to begin with. Please do not make the same mistake I made.
Dear Bahaar,
After the receiving of your order, we conduct Quality Control checks and testing in order to ensure the product's quality prior to shipment. The processing time varies depending on the specific product.
All of our items were shipped out in good conditions. If you don't like the items you received, please check our warranty and return policy and contact us. We will solve this problem for you.
Best wishes,
Sammydress,. Com
Sammydress is a trendy website that sells cheap stuff. Sometimes you get something really great, sometimes you don't. I've had better luck with the jewelry than I have with the clothes, which are almost always made out of weird stuff, ill-fitting and have loads of strings and things to trim away.
"I ordered items on March 11,2015. It is now April 20,2015 and I have not received my items. I wrote a review on their website about the experience and I also submitted two tickets for assistance but they have not responded. After waiting almost a month, they first told me the item was not in stock. When I requested a refund, magically, the item was shipped the same day! But I have NOT received them, which makes me wonder if they really shipped it. "
Dear Shaunda,
Thank you for your recent order.
We feel sorry for the inconvenience that you have described.
Can you provide us your order number? We are willing to help you to checking the package information.
Or you can keep communication in your support ticket, we will offer a better solution for you.
Best Regards
Sammydress.com
Be very careful before you shop on this site. The sizing is not true to size and when you want to return anything they make it very difficult for you. I ordered size 14's which was the biggest it went and when I wanted to return them as they were too small they would not give me a full refund. All I can say is shop on Australian sites. Very disappointed!
Dear Karen，
Thank you for notifying us of your complaint.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
We have taken care of your complaint and offered a resolution via the ticket center.
We have taken care of your complaint and offered a resolution via the ticket center.
Thank you very much for your understanding.
Sammydress Customer Service
http://www.sammydress.com/
I have yet to encounter any problems with SammyDress.com. I bought a beautiful dress a while back that actually looked better in person than on the website. I definitely have no complaints when it comes to SammyDress. I am extremely satisfied and will be purchasing more in the future. Who can beat the prices! Love this website!
I wanted some new clothes but of course as many looking to find them on the low cost end but not loose quality. I have found that with Sammy Dress very cute clothes for a very low cost! Will be using them in the future!
I really loved shopping with SammyDress! This website is a nice combination of low prices, quality items and good customer service! Made two orders - and look forward for more! I am leaving this review, because I was cautious regarding my first shopping experience with SammyDress. They proved me wrong and actually converted to a loyal customer. Pleased!
Overview
Sammy Dress has a rating of 3.6 stars from 6,614 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sammy Dress most frequently mention customer service, good quality and low prices. Sammy Dress ranks 175th among Prom Dresses sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Alex B.
Thank you for being kind enough to tell us about your experience!
We're very sorry for your concerns and the issues you have raised.
Would you mind sending us your Valid Order Number or Ticket Number?
We really want to fix this situation and are anxious to resolve it. We are confident that we can offer a resolution this customer will be pleased with!
Please kindly check our return and warranty policy http://www.sammydress.com/m-article-id-16.htm
The product is fine but I don't want it anymore
You have 30 days from receiving the goods to contact us.
If you return the item for an exchange or refund you will have to pay the shipping cost both ways.
We will do our best to help you as long as the returned items are unused/unworn, unwashed, come with all original tags and their original packaging. Any product that has been used is automatically disqualified for a return.
We value your patronage and wish to continue serving you in the best way possible.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/