This company is a scam. I didn't even get what I ordered with the dresses. And I still haven't received one of the items. 2 of the items were o. K. These dresses weren't even put together all the way seams were hanging. I have contacted them several times with no response! Do not buy from them unless you like giving your money away!
Ordered a couple of times from sammydress.com and i must say, Best website iv found so far,, one of my orders got delayed a bit because of the Christmas holidays but the customer service where excellent and very helpful with information of when my order would arrive, and it did a couple of days later,
Would definitely recommend anyone to this website its great!
I have ordered some stuff since October 6th, it is October 26th and they haven't arrived yet. Besides, you are going to split my shipment (which I appreciate) and you will send me some stuff now and the others after you have them in stock. I bought my winter clothes with you guys, because it seemed to be the best option, and I just want my items before winter and cold will come.
However i like the attention you have give me, you always answer me very kind and polite.
But honestly I was expecting more about this online shopping experience.
Dear Marcela P.,
We want to start by thanking you for notifying us about the issue.
We regret any inconvenience or frustration that your experience has caused you.
Would you mind to tell us your order number so that we can check for you, please?
Thank you again for bringing these matters to our attention.
We would be grateful if you could please continue your communication with us in your support ticket(s), so that we can work together to reach an acceptable solution. We are committed to assisting every customer at any time. Many thanks.
Best Regards
Sammydress Customer Service
SammyDress is a great website. The products received are as advertised, the quality is above what you'd expect for such low prices, and their shipping, when not free, is inexpensive. I have ordered jewelry, watches, and clothing from this site and plan to continue to do so. I also find unique gifts for friends and family from Sammydress and all of them have been extremely happy with the gifts they've received from me!
I purchased 2 oversize t-shirts for my adult son. I order 4X thinking that the shirt may shrink after washing. The 2 tee shirts arrived marked 4X but they would barely fit my nephew who is a boys size 12 at the most. And of course, there is no return address that I could return them.
Dear Carolann,
Thank you for notifying us of your complaint.
I want to extend my sincere apologies for the problems you have experienced.We are here to help you.
As for the issue you have raised.
Would you minding sending us your order number so that we can resolve the issue ASAP?
Thank you very much for your cooperation.
Sammydress Customer Service
http://www.sammydress.com/
At first I was skeptical as I always am when it comes to shopping online but SammyDress had some really beautiful clothes and I took a chance and used my credit card to purchase some of them. When my order was placed they emailed me to let me know when my package will arrive and etc. My package arrived I'd say 3 to 4 days later packaged well I will add. I am now a supporter and confident buyer when it comes to SammyDress. They do everything in their power to make sure we are satisfied with what ever issue may a rise with our purchases. It's a great site and I'm happy I found it and took a chance to purchase from their site. :)
I had ordered a few times over at Sammydress and my experience was amazing. Got my products with reasonable time (plus one came within a week since I ordered express) and items were in perfect condition. Whatever concerns or questions I had, their customer service helped me until the end. I am a very happy customer.
"I bought this bathing suit and was uneasy because alot of vintage suits bottoms are two high cut around the butt area but these are perfect!, the top is a little flimsy but the bottoms make up for it. The shipping was only about two weeks which is pretty fast. I am even thinking of getting the other colors! Thanks again! Great purchase! Oh and i bought a medium and it fit perfect!"
I was very happy with all the items purchased on Sammy Dress. The order came within the expected days which was great. One item did not make it in the order due to the high demand but I was notified in advance by the Customer Care Department that they would mail it out once available and there would be no extra charge. The final item came within 2 days of the original order. Everything was intact and of very decent quality! I am sooo happy with Sammy Dress and will definitely order more items from them!
Reliable... Affordable... Quality Items
I had a disappointing experience with sammydress.com and posted a negative review here. The company contacted me and offered a partial refund. I was glad to hear from them and their offer. In other words, my opinion of them changed from bad to good. If you make yourself heard, they will respond in a positive manner.
Dear Diana S.
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
Could you please sending us your Valid order number, ticket number or email address by message here? We are more than willing and glad to assist you resolve the order issue.
We cannot apologize enough for any inconveniences this may have caused you or any of our customers.
Hope hear from you soon!
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
Overview
Sammy Dress has a rating of 3.6 stars from 6,614 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sammy Dress most frequently mention customer service, good quality and low prices. Sammy Dress ranks 175th among Prom Dresses sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Julie，
Thank your for your message.
I want to extend my sincere apologies for the problems you have experienced.We are here to help you.
As for the issue you have raised.
Would you minding sending us your order number so that we can resolve the issue ASAP?
Once again we apologize for any inconveniemce we may have caused. Thank you very much for your understanding.
Sammydress Customer Service
http://www.sammydress.com/