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Sammy Dress
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Sammy Dress

sammydress.com
New York
1 review
6 helpful votes
Follow Gabardine G.
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Zero stars if I could
January 27, 2016

Horrible! Spent 40$ and never received items. I was told via many emails it's not their fault. No teaching numbers. They said they don't know where it goes after customs. Refused to fix it. After a while they stopped answering my emails. I finally found a phone number to call, except no one ever picks up. The worst.

Date of experience: January 24, 2016
sammydress h. Sammy Dress Rep
over a year old

Dear Gabardine,
Thank you for your message.
We are sorry to hear you've had difficulties to reach us.Our customer service is available 24/7 on the live chat and via the tickets.
We reply to all tickets within 24 hours. If you prefer to contact us on the phone, please call us at this number + (1)909-581-9508 between 7:30-21:30(GMT+8).
In order to verify and resolve the delivery issue, please kindly offer your order number so that we can check it for you.
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Thank you very much in advance!
Sammydress Customer Service
http://www.sammydress.com/

New York
1 review
0 helpful votes
Follow Sasha E.
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I found the prices hard to believe at first. The reviews are hit and miss but I love this site! The fashion if you know how to work it is fantastic! Just remember S-M-L US sizes do not apply here! Get a measuring tape and so long as you know your measurements you will enjoy your shopping experience

Date of experience: February 3, 2015
Canada
1 review
1 helpful vote
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I love this site!
April 22, 2014

I love this site! The prices and quality are very good, as well as the shipping costs. Friendly fast customer service, they respond in 24 hours. Only problem is that the shipping time is very long, so if you need an item for a particular day, order it far in advance!

Date of experience: April 19, 2014
Illinois
1 review
2 helpful votes
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Awesome!
March 20, 2016

Hi!

I ordered a swimming suit that I love so much. The size was perfect for me. I normally can't fit tops I order from other sites because they are usually big. I have to order big due to my lower part of my body being big but Sammy Dress product was great from top to bottom. I got so many compliments. So it's only right that I buy more. I plan on buying another one for this summer coming up. I will also buy other items. I have a full list of favorites right now. I will be ordering from them very soon.

Date of experience: March 16, 2016
Jamaica
2 reviews
1 helpful vote
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Sammydress
April 23, 2016

I am very pleased with Sammy Dress. I recently ordered a bathing suit from the site, this was my first online shopping and I can safely say it wont be my last. The customer service is really good- Quick response and regular check ups. The price is low, compared to what I'd spend if I was shopping in my country. I would suggest that you look at the comments and the customer's picture of the product before you make a purchase though.

Date of experience: April 22, 2016
Chile
1 review
1 helpful vote
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I bought a jacket 4 months ago, and I'm still waiting for it. The contact person now is telling me that they lost it, but they will refund only half of the price and will not include shipping. Don´t buy from this site.

Date of experience: November 12, 2013
sammydress h. Sammy Dress Rep
over a year old

I want to start by extending our thanks to you for providing your extremely valuable feedback to us.
We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
Regarding your order, please kindly gave us your order number or your email address, we will check it and solve all the issues for you soon.

California
1 review
0 helpful votes
Follow Carla F.
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So I decided to check out this website my mom told me about, really cute stuff. The only problem is my mom and I ordered our stuff on the same day and chose the same shipping method. She already got hers, she got the correct items. My package? Never came. It says it hasn't even shipped yet. Which is very frustrating and disappointing because I spent a good amount of money on it. I don't think we will be shopping here anymore. Sad to say :(

Date of experience: December 4, 2013
sammydress h. Sammy Dress Rep
over a year old

Thank you so much for your important feedback. We are always very grateful to hear from our customers.
I wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.
Please kindly gave us your order number or your email address, we will check it and solve all the issues for you soon.

Uganda
1 review
0 helpful votes
Follow Faith L.
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Great experience so far
June 22, 2015

This website offers a range of products for women, men, kids and home decor. My experience has been that the products are great quality for the price you pay. The jewelry and shoes for women I highly recommend. It would be easier for clothing if they had UK, US or EU standard sizes so be careful with clothing purchases.
The home decor items are also really great... I got a toothbrush holder and a wine bottle holder that I really like!
And the absolute best is that they have free shipping for many items and they ship as far as my little country Uganda, way down here in Africa! I wish more companies did that.
I have recommended this site to so many other online shoppers.

Date of experience: June 18, 2015
North Carolina
1 review
0 helpful votes
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Sammy dress is an amazing website that allows me get the top of fashion for little money. They have a large variety of items and they all look gorgeous. I will continue to shop here for the latest fashion with these unbeatable prices.

Date of experience: June 24, 2015
New York
1 review
2 helpful votes
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I did not realize this was a Chinese company and used China Post. Luckily, my order was only $10. I am waiting to see if I ever get the reduced amount they offered as a refund. I will never buy from them again!

Date of experience: April 3, 2015
GB
1 review
2 helpful votes
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Terrible!
April 8, 2015

All three t-shirts ordered in a large, fail to fit my daughter who's a size 10 (English size) they won't reply to any email I've sent them & I'm now the 'proud' owner of three bits of tat!
Stay away from this firm...

Date of experience: April 5, 2015
sammydress h. Sammy Dress Rep
over a year old

Dear Jacky,
Sorry to hear that the items don't fit for you.
We regret any inconvenience or frustration that your experience has caused you.
Maybe the sizes you chose were not fit. For your reference, please note that 1 inch= 2.54cm so you can convert the size accurately. We have detailed size chart for each website.
For your problem, we are willing to solve it for you to your satisfaction. Please contact us and tell us your order number.
Best Regards
Customer Service

New York
2 reviews
0 helpful votes
Follow Elaine B.
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The pearl necklace came exactly as pictured and was actually larger than I expected it to be (which is a good thing). The v neck, long sleeve dress was gorgeous and was made with good material but was way too big. I should have ordered a medium or a small in this dress. I am considering recording it based on the great customer service and shipping time. Sammy Dress is a really good online store to shop at for very affordable clothing. I am currently waiting on my next shipment from them and am very excited!

Date of experience: May 10, 2015
Arizona
2 reviews
3 helpful votes
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SammyDress is awesome!
December 15, 2015

Hello.
I have ordered several items from Sammy Dress, probably upwards of 20, and have been very satisfied. There were one or two issues, but Sammy Dress took care of these nicely with the use of their on-line "ticket" method.
Make sure you check the size chart, and you will be good to go!
The merchandise is quality and diverse with something for everyone.
I am very happy I checked out this website and hope you will also.

Christine

Date of experience: December 12, 2015
New Jersey
1 review
0 helpful votes
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I love ordering from Sammy Dress
January 11, 2015

I love ordering from Sammy Dress. I have ordered everything from them including dresses, tops, belts, hosiery and shoes. The clothes are inexpensive, because you get them at wholesale prices. I received my order in three different shipments, because they ship the items as soon as they are available without making you wait until all the items are in stock. Be sure to check out the size charts, so you can insure the proper fit. The website is great and they have an app you can download to your phone for easy ordering as well. I will be ordering from Sammy dress again.

Date of experience: January 8, 2015
Missouri
1 review
1 helpful vote
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I could not have been more pleased with my experience shopping on Sammy Dress. All their items are well described and shopping is made even easier with all the shoppers' reviews and photos. I ordered 6 necklaces and a set of rings and have loved and worn all of them several times. I get so many compliments it's crazy!

My favorite part about Sammy Dress are the S Points you receive for buying items, taking photos and leaving reviews. It's like I'm getting rewarded to shop but the incentives are much higher than ebay.

Date of experience: September 12, 2014
Virginia
1 review
1 helpful vote
Follow pradeep v.
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I usually don't write reviews but I am writing for this to aware other buyer. I bought merchandise worth over $50 dollars after looking at there fancy website. Firstly my stuff didn't come for 2 weeks after placing the order and once I got it the sizes where not correct and dresses were torn. I emailed them to get my refund with the pictures till date haven't heard from them. I would highly advise not to buy from them.

Date of experience: March 14, 2016
sammydress h. Sammy Dress Rep
over a year old

Dear pradeep,
Thank you for your feedback.We wish to apologize for this inconvenience.
1)There would be correspond shipping time frame for a specific shipping method.
2)We are always responsible for our customers and we always reply message within 24 hours.
We need to verify the issue at first in order to resolve the issue in a better way. Unfortunately, we cannot find your order record in our system.
Would you provide us your valid order number and detail information about the issue please?
"For any issues, please send us a message: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Thank you for your cooperation in advance.
Sammydress Customer Service
http://www.sammydress.com/

Pennsylvania
1 review
0 helpful votes
Follow Kelsey Y.
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I placed an order last month, the order status says it is still processing. I have emailed them and have tried calling several times all I get is a busy signal. They do not answer their phone, and my shipment was supposed to be shipped within 6 to 8 business days. I am NOT happy nor can I get contacted with them. This is a big pill of BS. Until they show some improvements, I do not recommended nor will I use this site again. I cannot afford wasting money.

Date of experience: October 9, 2014
Australia
1 review
0 helpful votes
Follow Amber A.
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I dont know why so many people have said they have bad experience with Sammy Dress. Its another country so yes it takes longer to ship orders but whenever i have had an issue they have been very good at helping me solve it. I really do love this site and i've bought heaps from here including; clothes, accessories and shoes and i will keep buying from here (:

Date of experience: December 26, 2014
California
1 review
3 helpful votes
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After reading the reviews on here regarding Sammy Dress, I am almost afraid to post mine! Because it is not negative, nor do I have any horror story about the items I received. All in all I was pretty happy with my purchase at SD. I think what people need to understand is that shipping is coming from China and unless you pay to expedite ( I did not), it'[s going to take 3-6 weeks or thereabouts. Also, the prices at Sammy Dress are UNREAL! You are getting items that are on trend for literally a fraction of the cost on most other sites! Bargain prices sometimes mean you will get bargain materials. I for one am willing to let thread-count slide in exchange for a super cute outfit that will at least last the season, if not longer! The dress I ordered from SD was made of good quality fabric and my only recommendation is to be sure you size up or down according to site data and the reviews posted on that particular item. That way you will be 100% satisfied when you get your items.

Date of experience: December 25, 2015
North Carolina
1 review
4 helpful votes
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I ordered a dress and there sweaters from them. The shipping was expensive and it took forever to arrive. When I got the products they were nothing like advertised. Very cheap, color and style wrong. I'm in month 2 trying to return this crap only to be told I'm not getting a full refund and having to pay return shipping. Lost money on this deal. Will tell anyone to NEVER purchase from these people!

Date of experience: January 16, 2016
sammydress h. Sammy Dress Rep
over a year old

Dear Heidi,
Thank your very much for your recent message.
Glad to know that you satisfied with our service.
Please rest assured that we would continue improving our service.
Please feel free to contact us here: http://www.sammydress.com/m-article-id-12.htm anytime and we would reply you within 24 hours.
Thank you again for your kind support!
Sammydress Customer Service
http://www.sammydress.com/

Overview

Sammy Dress has a rating of 3.6 stars from 6,937 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sammy Dress most frequently mention customer service, good quality and low prices. Sammy Dress ranks 175th among Prom Dresses sites.

service
1,245
value
1,231
shipping
1,264
returns
695
quality
1,200
+313