I've been buying from Sammydress since 2016 and have been happy with every order. The clothing and jewelry is terrific high quality at an amazing price. The customer service is very pleasing and I will be buying from them again. I recommend Sammydress very much!
I love the website and it's cheap clothing. The only thing I would recommend is that they put the timing of the shipping was beside the description of the shipping methods. Oh one last thing. I wish they made stuff to accommodate bigger or big boobed people, instead of making everything one size.
I ordered 3 tops from this website. From order confirmation to having the products in my hands took 3 weeks, and I opted for Expedited Shipping (DHL). For all the 3 tops I bought, I read the reviews and made sure they were mostly positive. BIG MISTAKE. Only 1 top was exactly as it is in the photo. 1 was about 80% close to the photos, so I'd give it a pass. The 3rd one, however, was definitely not the same top. I would say it is 50% of what it is in the photo. From material, to cutting, to measurement and to the colour of the top, it's all different. I tried to post a review on this one that I didn't like, and the one that I really liked, but only the positive review was posted on their website. Given that the shipping actually at least doubles the original prices of the products, I would not recommend this shopping site.
My ticket number is AT*******598.
I have no clue where to find my order number. I ordered on November 3 2015. They contacted me needing me to verify my payment and iD so I did. They never have me a tracking number and I paid for express shipping (3-4 days) and I ordered a lot and after reading the reviews I'm worried I won't receive all my items and be ripped off. Where's my tracking number?!
Sammydress h. [SammyDress Rep] sammydress h. [SammyDress Rep] Dear Laura,
Thank you for notifying us of your complaint.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
We checked with the ticket number you have sent us, but we can't find any information on it.
Would you please send your order number so that we can check it for you?
Thank you very much for your collaboration.
Sammydress Customer Service
http://www.sammydress.com/
Do not order from this company! I wish I would have read the reviews before placing my order. I order a Christmas sweater on November 15th, payment cleared my accounting within 1 to 2 days. I later received an email that my order had shipped, that was November 18th. It is now December 8th and I have not gotten a response from the couple after several attempts to reach them nor have I received my merchandise. Totally waste of time and money and good luck with the phone number, it's always busy!
Dear Dana,
Thank you your feedback.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Could you please offer us your order number so that we an check it for you?
Thank you very much for your cooperation.
Sammydress Customer Service
http://www.sammydress.com/
I haven't purchased anything from SammyDress yet, but I've been reading the reviews here and 90% of the reviews look sketchy (for lack of a better term). I'm not fully discouraged from purchasing anything from this site, but I wanted to make other prospective buyers aware that the vast majority of the reviews on this page look TOO similar. Same vocabulary usage, similar generic user icons, similarly made-up user names (Peaches R...?), the users only have ONE review only to SammyDress, all five stars, sentence structures, et cetera. Just to make others aware, please consider the most "realistic" reviewers. Happy shopping and hopefully you recieve exactly what you're looking for!
I am highly dissapointed. I paid extra for quick delivery. I ordered weeks ago and the site said I should recieve my parcel within 5 working days. It has been held up at customs and I have been told that Sammydress is under investigations.
I am due to get married in 4 weeks time and have ordered quite a few things.
I am yet to receive anything and from reading the majority of the reviews I think the quality might be poor. For one shipment I do not have a tracking number.
Hugely dissapointed!
Thank you for your review, and we are very sorry for all the inconvenient we cased. Please kindly gave us your order number or your email address, we will check it and solve all the issues for you soon.
This is the first time for me to use samydress.com, I ordered two brooches, the delivery took a very long time but the costumer support was very understanding and then finally I received the brooches, they were exactly as pictures and very nice with an unbelievable price
Thank you
Ordered from this company on Dec 23rd & didn't get my stuff until Feb 9th. I'd probably still be waiting too if I hadn't complained to PayPal after 40 days of waiting. The company replied & asked me to just be patient & that it might take up to 45 days (which is not listed anywhere on their website). They also don't tell you that it's going to be coming from China until after you order. Well that is one SLOW boat from China let me tell ya. Suspiciously, the package I received was postmarked one week before I received it. So either the first one got lost in the mail or they didn't even send it until I complained. The clothing was also smaller than what I had hoped. Needless to say, I won't be ordering from them again.
Dear Zach,
Thank you for your feedback.We are sorry for the inconvenience caused.
Please refer to the size chart before you place an order.And 1 inch = 2.54 cm.
In order to verify and resolve the delivery and size issue in a better way, would you provide us your valid order number and detail information about the issue please?
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Thank you in advance!
Sammydress Customer Service
http://www.sammydress.com/
First time i did an order on sammydress and i am really happy to find great items! The plus of this site it is i could find girly shoes in small size :) so coool! Here in France it is not possible to find the ideal style. Moreover i was surprised by the cheapness and quality of the items. I will order again even if it takes a little bit time! Thanks a lot!
I will not refer this site to anyone. The material is very poor quality and the clothing looks nothing like they do on the website. I would rather shop in a thrift store before I shop with Sammydress again. I am beyond disappointed! Rating is a NEGATIVE ZERO.
Dear Latonya,
Thank you for notifying us of your complaint.
We are regretful that the product did not meet your expectation.
We are willing to resolve this issue to your satisfaction. Unfortunately, we cannot find your order record in our system with the number MS16*****58540459 you have offered.
Would you provide us your valid order number and detail information about the issue please?
"For any issues, please send us a message: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly and resolve the issue swiftly."
Thank you very much for your collaboration.
Sammydress Customer Service
http://www.sammydress.com/
I order 3 dresses on 01/02/2014 for my birthday I plan to be out of town for Vegas this Tuesday January 14 2014 and I paid for expedite shipping (3-5 business days) i have not heard from them and my account have been charged. This is terrible my order # is M**************. Sammydress.com why would you have me pay for expedite fees if those dresses werent gonna be here? I've put in two tickets and yet no one has called me or email me.
I want to start by extending our thanks to you for providing your extremely valuable feedback to us.
First, I want to offer my sincerest apologies to you for the issue.
Regarding your order, we have arranged the refund for you, and you will receive the money via paypal in 3-5 working days.
I was very pleased with the customer service staff and their pleasant approach. As for the e-shop itself, it I was kindly surprised by a huge amount of stuff and very good prices. The quality of items I ordered and recieved was satisfying and I am planing to order a lot of new stuff here.
My most recent order was a gorgeous Boat Neck Dress from Sammydress. I am very happy with this dress. It's a different material than I had pictured in my mind, and was pleasantly surprised when it arrived. It's a heavy material and will be very warm, perfect for fall and winter. I'm 5' 7" and ordered the medium, I probably could have gone with the small but I was worried about the length of the sleeves and length of the dress in general. The dress is perfect! The boat neck collar is very flattering, and the entire dress flows with a certain grace and sophistication.
I discovered SammyDress through a relative, who showed me a dress I would want to wear at a great value. I quickly went around the other sections of the website and was amazed at the clothes I wouldn't see in my local stores. I ordered, was quick and easy too, and when I screwed up on an order, it could easily be cancelled without hassle. The quality of the clothes were awesome, they fit perfectly and measurements werent off at all. I can't wait to go shopping at SammyDress again.
Sammydress is awesome! I ordered my wedding dress from the company and I was very pleased thanks so much Sammydress and also let me not ofrget the great customer service I received upon calling to check on my order... :)
I like SammyDress because they have a wide variety of items, you can find a lot of things, and they are really cheap. If you have any problem they are very helpful and try to solve it really quickly. I bought two items so far and I am satisfied with both of them.
I ordered two dresses, a pair of leggings and one pair pair of pants from SammyDress, it took a couple weeks to get here but once it did, I was not disappointed. My dresses fit perfectly, were very comfortable and I got many compliments in them as well as the paid of pants I got. I didn't like the material of the leggings as much, but the design was definitely cool!
I have received absolutely terrible service from SammyDress. The phone number provided doesn't work, the live chat is never available, and there is never any response to the online "tickets". I bought an item and never received it. They take your money and don't send the item.
Dear Jessica,
Thank you for notifying us of your complaint.
We very much regret issue and are fully committed to resolving it to your satisfaction.
We have taken care of your complaint and offered a resolution via the ticket center.
Thank you very much for your understanding.
Sammydress Customer Service
http://www.sammydress.com/
I've been using Sammy dress for not a lot of time but I already love it because of their services prices and others. I used to shop at wish.com and when I found sammy dress it was about time coz I used to spend sooo much money.
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Sammy Dress has a rating of 3.6 stars from 6,937 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sammy Dress most frequently mention customer service, good quality and low prices. Sammy Dress ranks 175th among Prom Dresses sites.
Thank you for taking your time to write your review. We really appreciate the feedback.
First, I want to offer my sincerest apologies to you for the issue.
Please kindly gave us your order number or your email address, we will check it and solve all the issues for you soon.