IMBECILES! Oriental or not! Phone number not working! 1 chat service took forever and a clueless imbecile still COULD NOT ANSWER OR ADDRESS MY QUESTIONS OR CONCERNS!. Will never do business with stupid fools like these! And the shipping charges! Kiss my won-ton!
I love all the pictures of the clothing. I have actually picked some favorites. I bought 2 tops out of my favorites list. It took longer than what is advertised, when i got it, one of the tops didnt even match with the picture i saw. The sleeves were shorter than pictured. Not only that, but it must of been made for a child and not adult. I really liked the shirt that was pictured, but it isnt what i got. The other top i ordered almost fits even though i ordered both tops in my size, its not like around home, where you actually get ur size, they must be using anorexic people and children for sizing. I probably wont order again. I hate that cuz i liked alot of the clothing. If its not gonna fit me no sense in buying. Too bad that the sizes arent right.
My mother in law ordered from this company 3 months ago and to this day has not received her package you call the number for customer service and get a busy signal you try to live chat and they sat is the agents are currently helping other customers this Company Is Garbage DO NOT ORDER ANYTHING FROM THEM!
Dear Patsy,
Thank your for your message.
First, I want to offer my sincerest apologies to you for the issue.
Would you minding sending us your order number and detailed information so that we can resolve the issue ASAP?
Thank you very much for your cooperation.
Sammydress Customer Service
http://www.sammydress.com/
I made a purchase from sammydress.com on 10-25-15 and I am still waiting for the 2 Batman hoodies I ordered for my daughter to arrive. I Have Not Been able to track my package(s) they said it is because I didnt "purchase a tracking number" what the hell does that mean. I paid out the butt for shipping and now they want me to pay More for my tracking number. I have no idea if the hoodies are even worth the wait or the quality of them. I will be filing a Stop Payment with my bank I have copies of all of the "ticket replies" I have sent them asking them to refund my money they cant Spell Worth $#*! when they reply to my requests Im pretty sure my bank wont have a problem stopping the payment once they read the replies I have gotten from sammydress.
Dear pam,
Thank you your feedback.
I want to extend my sincere apologies for the problems you have experienced.
Could you please provide us with your order number? And then we will check and resettle the issue for you.
We value your patronage and wish to continue serving you in the best way possible.
Sammydress Customer Service
http://www.sammydress.com/
Takes 3 months to get the dress... and it looks like a 4 year old constructed it out of tissue paper. Plus the measurements are NOT accurate on the site. Overall, just don't do it.
Dear Nikki,
Thank you for your feedback.We are sorry for the inconvenience caused.
About the quality and the size issue, we need to verify it at first.
We are trying our best to offer the accurate size chart and quality product for customers. Please kindly note 1 inch = 2.54cm.
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Thank you very much for your support in advance.
Look forward to hearing from you soon!
Sammydress Customer Service
http://www.sammydress.com/
BUYER BEWARE. Sizing of items is way off. Wear a mens medium and couldn't even get the jacket I ordered on my body.
Return process is a scam. Associates respond in incoherent english and duck around questions, no service number to call.
DON'T BUY FROM THIS SITE
Since a while I discovered Sammydress. I order online and it is shipped to Belgium.
It's always good quallity and the clothes are fitting perfect. The sizes are good. I have a big size and normally the clothes are fitting but the sleeves are a little bit short. But by Sammydress even the sleeves are fitting with the rest of the size clothes.
The deliverytime is not so long to Belgium.
If there is a problem they always respond very quickly on my questions and they are always able to help me.
This is the seconde time i ordered stuffs from sammydress and i am sattisfied. Very low prices, products have a very good quality (considering the price) and it only tooks 15 days to arrive!
I recommende this website.
ı bought 6 bags from sammydress.com. The products were delivered to me in 2 weeks with 3 apart strong coverage ( to Turkey) ( very quick!). I am in love my all bags that ı bought. Their colours, quality is great. The people arround me all ask where ı got them from and the costumer service relpied my questions very quickly and helpfull. I will order again.
I found sammydress while casually searching for a good pair of boots. I loved the pair of boots featured on this site and placed an order without going through the reviews and now I want to kick myself for being so stupid. I placed my order on 30th April 2014 and haven't received a single communication stating the timelines of delivery. I raised a support ticket on 2nd May 2014 to know the status of my order but contrary to their "receive a reply in 24 hours" I still haven't received any reply from them.
I placed an order the first week of August and it still says processing. But they didn't hesitate to take my $22.00 off my card. Then they have all these fake reviews talking about how great they are. Please! They're all written using similar wording and one was used twice and they weren't back to back so it wasn't an accidental repost. I just want my clothes or my money. All of it. And from the looks of these other reviews, I might not want the clothes. And save the reply that you all put under bad reviews, just tryna save face. I would not recommend at all.
Dear Brandi C.
I want to start by extending our thanks to you for providing your extremely valuable feedback to us.
We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
Would you mind sending us your valid order number or email address? We are more than willing and glad to assist you. It would be highly appreciated that our cutomers could make the complaint complete and clear, not just an anonymous review.
Dear customers, we need your contact information to contact you and resolve the problem for you.
Awaiting for your contact information!
Have a nice day!
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
I ordered a shirt that was in the PLUS category. I ordered an XL. Shipping time wasn't terrible, but when I received it, it was like I ordered a size small! I sent in a ticket and have yet to be replied to! I have called "customer service" which seems to be someones personal cell phone since I get a voicemail and have tried the "live chat". I will NEVER order from them every again.
Dear Rachael G.
Thank you your feedback.
We very much regret issue and are fully committed to resolving it to your satisfaction.
Would you mind sending us your Valid order number or ticket number by message here?
We would take care of your complaint and offer a resolution via the ticket center.
Could you please check your Sammydress account and reply to us?
Once again, we cannot apologize enough for any inconveniences this case may have caused you.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
The website offers a good choice of clothing. For my first order I used the S Points that are given and it made it possible to get the item via Express mail. I will definitely use this website again!
My experience wasnt too bad. There were a few items that sold out during my process and i was able to chat with a customer service rep Martin and it was very pleasant. I will order from them again.
Sammydress.com seems like a great site with very cheap and good looking clothing.
Now it was a long time ago since i ordered from there but when i did, the experience wasn't very pleasant. Most clothes were asian sizes and very small, the fabric was tacky and one of the shirts i ordered had a hole in it. I also ordered a figma which was a counterfeit (which i probably should have realized considering the prize) and i never got any money back ect. Now this couldn't be all that bad or unexpected considering the prices, right? Well, the prices of the items themselves arent very high, but the shipping makes up for it. A shirt that was cheap would with shipping counted in, become average priced.
As it was maybe a year ago i ordered i can't account for how they are today - but back then it was a big disappointment.
Dear Rebecca S.
Thank you for being kind enough to tell us about your experience. It means a lot to us because it gives us an opportunity to improve.
I would like to start off by telling you that we are so sorry about the quality issue.
We are always more than willing and glad to offer help, please feel free to contact us http://support.sammydress.com/?lang=en
Could you please send us your order number by message here? If you donnot remember the order number, please inform us your email address, phone number, transaction ID etc which can help us find your order number in our system, so we would be able to reach you, once the issue is confirmed, we would offer you a solution.
Again, I am sorry for the frustration this has caused you and hope that this will set things right.
We value your patronage and wish to continue serving you in the best way possible.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
I ordered four items and paid for my orders but I didn't get one of my order which is HOT SALE TURN-DOWN COLLAR ARGYLE PATTERN SOLID COLOR SLIMMING LONG SLEEVES CARDIGAN.
I would like to receive my order ASAP.
Dear Cha，
I want to start by thanking you for notifying us about the issue.
The item you mean has been shipped out on 2016-05-27.
From time to time with thousands of shipments there will be an occasional issue with shipping. Please wait for a few days again.
As for details, we have sent you email, please check in time.
Thank you again for bringing these matters to our attention.
Sammydress Customer Service
http://www.sammydress.com/
I have made few orders from sammydress.com and every time I was absolutly happy with my purchases. Sammy Dress is wonderful online store where you can buy good clothes at very cheap price. They have great customer service and quality of their items is pretty good. Sometimes it is not perfect, but it DEFINETLY worth the price you pay. I love Sammy Dress! If you are looking for good clothes at affordable price, sammydress.com is the place where you can find this. I'll definetly recomend it this website!
The customer service I recieved from Sammy Dress exceeded my expectations from this company. I had ordered a dress that I did not recieve for over a month so I sent in a support ticket and actually recieved a very fas reply. The person was very helpful. My dress had went on back order but once it was restocked I recieved my dress pretty quick. I wasn't overly satisfied with the dress. It was a little more cheaply made than I thought it would be and it was really short. But overall I would order from this company again. A friend of mine ordered some clothing from this site and she liked her stuff so I'm willing to try it again.
This is a terrible site! My only order from them was supposed to come in, in 12 days from the buying day. I then recieved an email saying it was shipped and would be another 12 days. It's been a month now and I recieve and email saying my items were lost. And now that I want my money back, I get no feedback. Im going to wait another week and if nothing happens, Im opening up a dispute with paypal. DONT WASTE YOUR MONEY ON THIS SITE! Its cheap for a reason, and it's not worth it.
Thank you so much for informing us about your shopping experience.
We're very sorry for your concerns and the issues you have raised.
Please kindly gave us your order number or your email address, we will check it and solve all the issues for you soon.
I always ordering a clothing, jewelry, shoes, bags from Sammy dress!
I'm addicted to Sammy, Sometimes I got nervous about the customer services that always a different person that contacted me (because I have to explained it again and again) and the delay to answer my ticket.!
Just want to give an in put to Sammy, If some dress that SOLD OUT or OUT OF STOCK already, please make sure to post it before a payment done!
I got 3 orders that Paid already but it's sold out or unavailable!
But in the end I'm addicted to all off Sammy's stuff!
Got a plan to buy a wedding dress from Sammy ;) ;)
Overview
Sammy Dress has a rating of 3.6 stars from 6,937 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sammy Dress most frequently mention customer service, good quality and low prices. Sammy Dress ranks 175th among Prom Dresses sites.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking your time to write your review. We really appreciate the feedback.We regret any inconvenience or frustration that your experience has caused you.
Sorry for this issue as you said. May i know your order number or e-mail address? I will check it and e-mail you.
Please understand that we are more than willing to assist any customer. We always reflect on the vital feedback that customers provide so that we can constantly improve the shopping experience for all our customers.