I am so glad that I found Sammydress.com. They have such cute clothes for SO cheap. When I received my clothes they were exactly like the picture. When I had to contact customer service their reply was polite and timely. They always have sales and coupon codes. I plan to order many more things from this site.
Dont buy anything from this place. Shocking quality, not how its shown on website. Cant get a refund have to send pictures of what you have bought? To get a refund you have to do all this then get no response or cant send another email to them as it blocks you. Stay well away from this website
I have purchased around 40 items from SammyDress. Overall I am very happy with the design of clothes though sometimes I had problems with the size but now I avoid this problem by reading measurements in the description of items and comments. Delivery time is around 30 days but it’s within the limit indicated on the website.
The entire process is a mess. I ordered 2 items on 9/30/15. One arrived 1 month later (cheap material) and the 2nd item in order never arrived. I contacted them 11/23/15 and they said sometimes shipping takes 90 days before they can dispute it. It is now March 2016 - 6 months later - and I have gone back and forth with customer service to get my money back. First they wanted to do a store credit - I said no. And they will not reimburse me for the shipping and handling - poor policy. They lost it, so why should I pay for it? They said I didn't pay extra for the tracking of the shipment. Don't buy from the cheap site.
Dear Heidi,
Thank you for notifying us of your complaint.
Please kindly note that the shipping times are reference only.
For the stock issue. We need to expalin that. It took more business days to process. Usually, the processing time can affect the item dispatch time.
This includes the time taken to conduct compulsory, detailed quality checks as well as carefully packaging the item prior to dispatch.
As for the quality issue, please rest assured we'll do our best to help you. Our Customer service representative already replied you in the ticket with a solution on May 9. Please check " My Tickets"
We have sent you a new message to offer you the correspond resolution.
Look forward to hear from you soon!
Thank you for your kind support!
Sammydress Customer Service
http://www.sammydress.com/
Ordered an item and have not received it as promised. What seems to be problem with shipping? Once it got to DHL they give a song and dance as to where item is.
How can they stay in business? You cannot contact them, DHL gives you a song and dance story about where package is do not understand.
Dear robin,
Thank you for notifying us of your complaint.
We very much regret issue and are fully committed to resolving it to your satisfaction.
We would be happy to help you. Could you please let us know your order number and your ticket ID?
Once again we apologize for any inconveniemce we may have caused. Thank you very much for your understanding.
Best Regards
Customer Service
I started shopping at samydress a few months ago and I'm addicted. Clothes are so fashion and cheap, the fabrics are really good and it arrives real soon. When a product goes out of stock they refund you. They answer to all your questions daily and you can even get great discounts and S points. It is absolutelly the best website to shop. Really trust worthy.
I adore the dress! I wear it all the time, and it fits great. Wonderful buy for the price. I guess I am in love with sammydress, especially the girl Sandy who talked with me by phone, so Friendly and kind! They have helpful customer service team to help me, very good!
I love sammydress, their shirts. I have already ordered one, It flows on my body type perfectly. And its so comfy. I usually wear XL to XXL in US sizes. I have wide shoulders and ribs but this piece was still fit on me as the loose flowly style I like. The black tassel and design on the shirt are beautiful. It is a great buy!
I haven't found a better online store to shop at other than Sammy Dress! They're prices are amazing, the products are great quality, and the shipping isn't too bad either. I love love love, shopping with Sammy Dress.
I like the fact that sammydress provides us clothes and goodies for a very low price.
It might not look exactly like the pictures, but the products are still very nice.
The shipping did took over a month, but it was worth the wait!
Will definitely order something at sammydress again soon!
Overview
Sammy Dress has a rating of 3.6 stars from 6,614 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sammy Dress most frequently mention customer service, good quality and low prices. Sammy Dress ranks 175th among Prom Dresses sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Rebecca,
Thank you for taking your time to write your review.
For the issue you have mentioned.
Could you provide us with your order number and detailed information on your order so as to solve the issue ASAP？
Thank you very much for your cooperation.
Sammydress Customer Service
http://www.sammydress.com/