It was great. My purchases were just as described and as shown in the picture that are on the website. And you also receive you orders on-time. You can also get you favorite things at a reasonable price.
- I placed an order for 3 dresses.
- After about a month I noticed that one of the items had been refunded back onto my card, so I knew I wouldn't be getting that. (Still not sure why, I didn't receive an email or anything)
- Then, about 6 weeks from the date I placed the order, I got 2 of the items.
- Although it took a long time, the dresses were the same quality as something you'd find at Forever 21 or Love Culture.
The prices are very good, the delivery is fast and wherever I need to, I can choose to have it on the door of my house. When I ask customer service, they replied to me fast, I will buy again in the future.
They said that they had the dresses that I wanted in stock but then they informed me that some of my dresses were not. They will not refund me my money only let me use site credit. They said that the order would be shipped to me within 15 days and it is past that time and I still haven't revived my order. The customer service is a joke. They don't answer any questions and they put you on hold for long periods of time. If i could i would give this company negative stars.
I love this site a lot! They do sometimes have their mistakes, but Sammydress has always been quick to fix the problem or get back to their customers with an answer. They have unique, soft, and comfortable clothing that is cheap, though the shipping can be a bit much. All of my clothing orders have lasted a long time through Sammydress! I've been with this site for about a year.
The only way to know an experience is to have one yourself and to form your own opinion. I would say to definitely check this site out and order something you're comfortable with buying! They have more than just clothes so there is something for everyone to choose from!
I hope this review has helped you with Sammydress.com! I love the site myself and will continue to buy clothing and other misc items because I love them so much :)
I am satisfied with my purchases with this site. The goods came in good time, and the customer service was super when I had a (small) issue with one of my items. They were prompt to resolve it and I am very satisfied.
I had a positive experience with Sammydress.com. I ordered this item (http://www.sammydress.com/product*******.html) and it arrived in less than a month in a good condition, which surprised and impressed me! Here's the review I wrote which will give you a general idea of the quality: "The item is basically exactly as pictured and described. The color is correct, the fit is loose but not ridiculously baggy, and it has the pockets, hood, and drawstring/tie thing. The material is a little bit thin (I'm not complaining, after all the price is good) but it's very comfortable and surprisingly soft. Maybe it would be slightly better suited for someone who has slimmer shoulders than me LOL, but still. Looks nice either tied in the middle or left open^^ I am of average build: 5'5" and I think around 115 lbs." An extra note: The item was "one size" which people have been wary of, but for me (as I said, a very average sized person) it was the correct size~
I placed an order and was charged through PayPal. 2 days later I received a request from SammyDress.com to send in identity verification. They asked me for either a photo ID or past bill showing my address. Unfortunately for them, I wasn't born yesterday. If this isn't an attempt at fraud, I do 't know what is. I will be calling my bank to stop the charge and reporting them for the attempt at identity theft.
Dear Sandra,
Thank you for your message.
We checked there is an issue concerning your payment.In order to keep your account safe, we need to verify the issue at first. Please check the detail here: http://www.sammydress.com/payment-verification.html
In order to resolve the issue in a better way, please log in your account”My ticket” to keep in touch with us.
We would try our best to assist you.
Many thanks in advance!
Sammydress Customer Service
http://www.sammydress.com/
I placed an order on Aug. 10, and received an email that it was shipped Aug. 11. The email stated to allow up to 25 days, and it has now been much, much longer than that. I am not happy and plan on having Paypal refund the money to me. You charge us to track our package, so I refuse to give you more money for that.
Update: 10/13/2013
I did file a dispute with Paypal. After several weeks of messages between myself and SammyDress, I did get a full refund. They requested that I add to my review at this site to reflect that, and I am happily complying with their request.
However, use caution, as they wished for me to close my dispute thru Paypal first, which would have closed this claim with no further recourse. I declined to do so, and they followed through with my refund.
Dear Heather C.
We're extremely grateful for your constructive feedback.
We're very sorry for your concerns and the issues you have raised.
Please kindly check your order http://user.sammydress.com/m-users-a-orderinfo-n-MM1508101737172645.htm?type=1
Please don’t worry, your order had been shipped out on August 11th.
However, we note that you did not request a tracking No. During the order checkout stage, therefore we are unable to track the progress/location of the order for you.
Because it is an unregistered parcel, it may be slower than other shipping methods.
Please kindly wait for your order patiently.
We will send you an email about the details, please kindly check and reply in time, hope we can resolve the problems soon.
Thank you so much again for bringing the issue to our attention. We welcome all feedback as it enables us to continually improve to provide even better service to all our customers.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
Sammydress is a great fashion store and I simply love it. I bought one of my favorite bathing suits for my summer vacation through Sammydress and a first I was skeptical about my order not coming in. It took a while for my product to come it but that's understandable since it's located in another country.
Once my bathing suit came in, I was in love. It was just as the picture described it and it fit me perfectly. I will definitely keep buying at Sammydress."
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Sammy Dress has a rating of 3.6 stars from 6,614 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sammy Dress most frequently mention customer service, good quality and low prices. Sammy Dress ranks 175th among Prom Dresses sites.
Dear Hayley,
Thank you for your message.We are sorry for the inconvenience caused.
About the stock issue, the hot sale item would need more time to process.
Please kindly note total delivery time = processing time + shipping time, we need some time for processing, we hope you can understand it.
In order to check your order status, would you kindly offer your order number so that we can go ahead please?
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Thank you very much for your support in advance.
Look forward to hearing from you soon!
Sammydress Customer Service
http://www.sammydress.com/