Sammy Dress

SAMMYS DRESS IS THE WORST WEBSITE EVER. I ordered my clothes from the 21st of june and did standard shipping and have not received any email or anything stating that my package was shipped. I spend over $100 dollars on this site and i would love to have my money back. This is ridiculous and inconsiderate. They do not answer any of my emails and its making me furious because i waste my money. I WILL NEVER EVER order anything from this scamming website.

These people are scam artists, they take your money never send your items the contact phone number doesn't work, then you send a ticket to inquire about your package they say its not shipped because you have to verify the payment which they already received and they just give you the run around you never get to actually talk to anyone you just get a pre-written email from a so called Syliva but when you play with my time and money you have made an enemy out of me so please don't order from these thieves! FAIL FAIL FAIL

I bought a dress for Halloween from Sammy Dress and loved it. It was affordable and soft, just a little thin. The dress was perfect and I was happy with my purchase and will buy again.

I have to say I am very happy with my experience at SammyDress. I placed my first order with them around 11/21/15. Since then I have placed about 5 more orders. I notice some other people have complained about the time it takes to get the orders. To be honest that is not SammyDress's fault. My brother (who has been all around the world) explained to me that sometimes items shipped from one country to another takes a really long time. This is not the fault of the store but oftentimes one country or another having a problem with sending or receiving shipments. I live in the USA so of course the orders took some time getting here.

SammyDress sells items at such low prices that I don't mind waiting a little longer to get them. The important thing to me is I got exactly what I thought I was paying for and that the quality of the item was better than expected. All the items were exactly as pictured. The quality of the items, the customer service and the website was excellent.

I keep placing orders with SammyDress because I have come to trust they will get me the best quality items for the lowest prices.

I would and have recommended this site to friends and to family.

My order was placed on 25 October. Mid-December, I logged on the website to check its status and found out that it was still unshipped. I opened a ticket with their customer service asking for the order to be cancelled and refunded. The very next day, I received an email saying that this very order was now shipped, but that there were two items missing due to they being out of stock.

I opened another ticket upon receiving my order (which, by the way, was rather disappointing quality-wise) to enquire about the missing items. I was offered to choose other items to replace those that couldn't be delivered. Again, the items I chose were not in stock. I thought it would be easier to just give up and have the two items refunded - boy, was I wrong. It turns out that the customer rep is adamant that a replacement order has been sent out and that I owe money to cover the shipping costs! Of course, this new order is nowhere to be found in my customer account, nor is there a single invoice available.

I have never seen a company requesting customers to pay the shipping costs for a replacement order. Nor have I had to deal with customer reps writing so rudely (example: Your dress has been sent. Have you paid?). Urgh. This was my first and last order. I would certainly not recommend buying anything from them.

I've seen so many bad comments about SammyDress and I really don't understand, I'm asking myself, did those people really shop at SammyDress? So far I've ordered 7 times from SammyDress (clothes, shoes, jewelry, make-up and home tools) and I must say that I am really beyond content with many things. I've never had any bad experience this store, I can only say that I've been really happy with quality of my received items and the shipping speed! (I live in Europe and it only took three weeks for all 7 of my orders to arrive. Since I paid for Inte'l Flat Rate Shipping this really pleasantly surprised me!) I've found that the quality of items is really really great (especially my shoes! And make-up) considering those very low prices. And also, their support service is really the best. They always answer to me the same day and offer possible solutions quickly if I happen to have any questions. I would really recommend SammyDress to anyone else, and to people who complain about sizes - you are shopping from Asia, so you should be aware that the sizing is totally different than in your country! I always take clothes that are x2 bigger than my actual size and I never have the problem afterwards!) SammyDress has an A+ from me and I will definitely continue shopping there and recommending it to my friends.