I love the style and I feel I picked the right fit for my body because it fits nice. The only thing I would change is that I wish the quality of the fabric were better.
I finally received my order, however I am soooooo disappointed not only in the quality, but the fit. Non of the shirts I ordered fit properly, too tight even though I ordered the right size and lost weight since ordering them. The denim shirt can't be button up, the checker shirt I can't get on at all and the white lace shirt is too tight.
Although there customer service is pretty good, the merchandise sold is not what is advertised. I doubt I'll get my money back, so I won't even go through the hassle of trying to return them. I can not recommend this company to anyone, nor can I order anything from them again. I am so glad I didn't put in another order prior to receiving this one. I wish too, I had read the reviews before purchasing my first order. This is such a big disappointment.
Why would I send you the order number. When I'll only get the run around. Those 5 stars I beleive are coming from people that you either know or being paid. There's no way, unless they really live close to China, are they receiving clothes that soon and quality is not good at all. I notice you send the same response to all that gave you 1 star. My review remains the same, 1 star. Only positive from this is you do respond.
I ordered on 1/8/14 and it took my payment and it is now 1/14/14 and still processing! WTF! I paid for expedited shipping and still processing? Yoooo this has me beyond livid! Their customer service is not 24/7 like it says. At this point I don't even want the items I just want my money back. Theyre quick to take your money but wont even respond. OH and the ticket? That $#*! is an automated service, they will not respond to you. I despise this company. SCAM SCAM SCAM! DO NOT ORDER FROM THIS COMPANY!
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
I want to extend my sincere apologies for the problems you have experienced.
Please kindly gave us your order number or your email address, we will check your order and solve all the issues for you soon.
I cant believe I order from this company I place a order the first week of December and my order just came then on top of that the jacket look like I got it from a theft shop, then they don't answer the phone Im still waiting on the rest of my order I will NEVER NEVER NEVER NEVER ODER FROM HERE AGAIN I WANT MY MONEY BACK
Dear SHARON,
Thank you for your important feedback and for letting us about your experience with us.
First, we want to offer my sincerest apologies to you for the issue.
However, we must clarify that:
We are NOT a con. We really do not need to risk our reputation over a single order. Nevertheless, we respect your opinion. It will be nice if you can respect the opinions of other reviewers too because it is not fair to accuse other honest reviewers of being liars.
Your order might be delayed by bad weather or strict customs clearance so that you didn’t receive it in time.
You can tell us your order number so that we can check for you, please don’t worry, we are glad to help you.
All this being said, if the customer isn't happy, we aren't happy. We are always looking for ways to make our communication more effective and if there's anything we can learn from this situation, it will help us avoid this issue going forward.
Best Regards
Sammydress Customer Service
I regular shop from Sammy dress since 2012 and I love products. I feel happy when ppl asked me n give me comments. Buy it n u will be happy n happy n more happy every time u get products.
In my opinion, it is the best online product store. Its prices are the best, the speed of shipments. And the quality of the linen is excellent. I love
I love Sammy Dress I cannot get enough of them. I love the prices. And the wall to wall clothing and shoes they have. Sammy Dress has a customer for life...
I love this site. Everything was cheap and the deals are great. Very affordable and everything has great quality. The orders were fast and east. Customer support was very fast, helpful, and easy.
They are pretty helpful and confident with the client. They are being a great store and they comprehensible. Best thing is they like to make the client happy.
I have not received my items you have taken peoples money but do not put in the time to answer questions that are needed! I am not happy at all the customer service is appoling. I have sent over several emails to them to ask about my items they state clearly on their website within 24hrs they will reply but not one message from them. All they want is your money... CON ARTISTS! DO NOT BUY FROM THESE RIP OF MERCHANTS!
I used the app to order clothes and i was pleasantly suprised by how easy it was to use and how quickly my clothes arrived. The clothes are wonderful and good quality.
Love the selection, love the products, love the prices! We be placing lots of orders in the future. I'm very happy with the items I have ordered so far!
This is the best online clothing shop I have used, the quality of the garments is superb for the price and the communication is excellent. I highly recommend this site
Ordered 2 blouses in xl. They will not even go over my head. I would have to get a 3x for them to fit. Just would like to return and get my money back...
Dear Marilyn,
Thank you for your important feedback.
We regret any inconvenience or frustration that your experience has caused you.
Would you please let us know your order number? The order number begins with the letter M and followed by 16 numbers.
Again, we apologize for your shopping experience which was clearly not up not up to your expectations. We will work harder to minimize the possibility of a recurrence.
Best Regards
Sammydress Customer Service
I made an order with sammydress.com and am fairly satisfied with the merchandise I received. They have unique styles at good prices and their dresses are quite nice. I would order from them again.
THIS SITE IS NOTHING BUT LIES! THE PICTURES ARE FAKE, THE MEASUREMENTS ARE FAKE, THE WHOLE SITE IS FAKE! YOU WILL NOT GET WHAT YOU PAY FOR IF AT ALL. THEY DO NOT GIVE VALID TRACKING NUMBERS BUT MAKE YOU PAY FOR IT ANYWAY. THEY WILL NOT GIVE A REFUND NO MATTER WHAT. THEY STEAL YOUR MONEY! DO NOT BUY! THEY ARE SO AWFUL!
Dear shay,
Thank you for your message.We wish to apologize for this inconvenience.
About the tracking number, if you paid for it, there would be one for you and it is valid and work.
Would you kindly offer your order number so that we can check it for you please?
If we have made a mistake, please rest assured that we would try our best to fix it to your satisfaction.
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
To send us a message. Our Customer Service Center will handle it accordingly.
Thank you very much for your support in advance.
Look forward to hearing from you soon!
Sammydress Customer Service
http://www.sammydress.com/
I am so satisfied from Sammydress!
The products I bought (mainly jewelry) are of great quality, and when one of my orders got lost, they refunded immediately when I asked them to do so.
I bought many items from this amazing website and it is all was beautiful. So nice and very good quality and i still waiting for about 20 items more... i looove sammy dress <3
Really liked the store.
Easy to find stuff, and it REALLY works!
It took a little long to get to my house, but I loved every single product.
And their costumer service it's fantastic!
If I could give a minus 0 for a review, I would! Terrible quality, terrible service, terrible contact/response. Terrible company. A bargain us not always s bargain. Stick with USA made!
Dear Karen,
Thank you your feedback.
We are always responsible for our customers.We are regretful that you feel like that way.
In order to verify and resolve the issue you raised, we need your assistance to find your order number so that we can check it.
To contact us in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Thank you very much for your support in advance.
Sammydress Customer Service
http://www.sammydress.com/
Overview
Sammy Dress has a rating of 3.6 stars from 6,937 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sammy Dress most frequently mention customer service, good quality and low prices. Sammy Dress ranks 175th among Prom Dresses sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Ramona,
Thank you for notifying us of your complaint.
We are regretful that you feel like that way.
About the size, please kindly refer to the product size chart before you place the order. 1 inch = 2.54 cm.
We really want to work with you to verify and resolve the issue. But we cannot do that without your order number. You can sent us a message to discuss the detail and we would try our best to assist you.
To contact us in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Thank you very much for your cooperation.
Sammydress Customer Service
http://www.sammydress.com/