I was honesty not sure what to expect before ordering from Sammy Dress. However, I was so pleasantly surprised! It took some time for me to receive my order but not too long. The stuff I ordered was beautiful! Everything looked just like the photos. The company communicated very well with me. And everything is SO CHEAP! :)
Sammy dress for my is heaven sent! At first it was so hard to believe that there is an online store that offers very inexpensive yet super stylish and trendy pieces! I got some of my christmas gift for my family from sammy dress and the ordering process was hassle free. The customer reps are very helpful too!
Great quality clothes, shoes, accessories and gadgets. The jewellery is especially gorgeous and very expensive looking. Fantastic prices. Easy to use website. Love checking the new arrivals every day. Great customer service. Recommend to everyone.
100% would not recommend. The quality of their clothes suck and most of them don't even completely match how it looks in the picture. It takes months for you to get your items and when it comes to prices, it's not even that cheap once you add the shipping cost. So you just ending up paying for cheap quality items at an expensive price.
******* thumbs down for this website.
I like Sammy Dress - they have cute clothes for an affordable price. While it may bother some people that it takes a long time to ship - they do tell you how long to expect your order to arrive. I usually just order and forget about it and get a nice surprise a few weeks later in the mail! I try to treat myself once every few months at Sammy Dress!
Received my order and the color is wrong and quality very poor. Didn't look at all like the picture, stitching all frayed and pulled, pretty disgusting really, don't waste your money of this cheap trollop.
Dear Lisa，
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
First, I want to offer my sincerest apologies to you for the issue.
Could you provide us with your order number and detailed information on your order so as to solve the issue ASAP？
Thank you for your support and patience.
Sammydress Customer service
http://www.sammydress.com/
Ordered first dress, fit great absolutely better then expected. Order two a shirt I ordered in xl well it might be for a child. Order 3 want to send back 5 of the 8 things I ordered, as they do not fit and they are all xl. Way to small. Two of the blouses are made of a stretchy material so they are okay. I have contacted them 3 times this week with absolutely no reply, it says it is processing. Really!
Dear Christina B.
Thank you, we always welcome feedback from our valued customers.
I want to start by offering a personal apology to the customer affectedWould you mind posting your valid order number also? We are more than willing and glad to assist you resolve any issues related to your order.
We fully understand your frustration and we apologize for the inconvenience. We hope that you choose to give us a second chance next time. This is certainly not the way we do business, so we will endeavor to provide you with the highest levels of service.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
HORRIBLE. Ordered one item 9 days ago and it says it's still processing. I paid the same amount for shipping as I did for the item so 9 days for processing is crazy. I attempted to get in contact with them via email and haven't received anything back. Sent a "ticket" and nothing. If I don't hear back from them by the end of the day I'll be disputing it through paypal.
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations. I want to extend my sincere apologies for the problems you have experienced.
I will appreciate if you can give me your order number or e-mail address. I will do my best to solve this issue for you. Due to the main National Holiday in China (Chinese Lunar New Year), normal service will be resumed on 5th February, 2014. I think when you placed an order on our website, we are on the holiday for spring festival, so we can not prepare your order on time, so sorry for this delay, please accept our sincerely apologize.
You are a valued customer, and we are committed to providing you with the best service possible.
Site more than excellent. Clothing quality is very good too. There on the site discounts on prices, although the prices are good and cheap already. And speed of shipping. Awesome product was shipped to Egypt in all 5 days only days. With the availability of 24-hour customer service and can solve any problem quickly and seriously. So I can say that Sammy Dress is one of the greatest Websites. On the internet...
I have ordered from the website several times and have been pleasantly surprised with everything I have purchased. My items were sent to me quickly and at a great price. I was worried about how things would fit not being able to try them on but they fit great. I would recommend this site and will continue to purchase from here. Thank you
I love Sammy Dress! Every order I've made has come in fair time, quality is surprisingly great for the amazing prices. Customer support has also made me very happy! They are so courteous and reply very quickly to any concerns, they really care about customer satisfaction. At this point, a large portion of my clothing/jewelry comes from Sammy and I love all of my products. I recommend this website to all of my friends all of the time and also advise any one reading this to go give Sammy Dress a visit! I will definitely shop there again!
Sammy dress is a GREAT choice if you want to buy clothes online. The clothing feels good and looks AMAZING - wherever you go you will get compliments! Each piece of clothing is unique and you can't find them anywhere else outside of the asian countries or other sammy dress customers.
Even though the clothing looks very very good, the prices are unbelievably low, even compared to other "cheap clothing websites." I don't know how Sammy Dress can do it, but their clothes are super cheap. Also, many small items come with free shipping!
Shipping is quite reliable so long as you specify the shipping location. Sammy Dress will assemble the order and ship it out very quickly; within a couple weeks it will arrive. Plan on waiting a bit for the order, which is reasonable for overseas. Shipping costs however are as low as possible and often free for accessories.
Overall I have had an amazing experience with Sammy Dress and plan to shop there again and again.
I have ordered and received two wigs and am waiting for a third that I ordered yesterday. The products are amazing value for money and look so realistic. Customer service was exceptional helping me resolve a few issues quickly and efficiently. I think the shipping time is good considering the fact that they come from China and I would recommend them to anyone.
I came across this online merchant through a friend's recommendation and I'm very pleased with the wide variety of clothes, shoes and accessories sold by it. I bought a sweater from them and was very satisfied with the item. I will still visit their website every now and then to look for suitable things for myself and would recommend this site to everyone.
What a rip off! The sizing is not accurate and the quality is awful. I ordered 12 items, got only 7, an 4 of those are garbage. I paid for them and the shipping and will not be able to use them is quite expensive. Tried to contact customer service but they said my order number is incorrect and could not open the ticket. The order number was sent to me by email. "
"Absolutely a fun website with great deals. The merchandise I ordered shipped from China; I received it within two weeks, in good packaging condition and awesome quality. Definitely worth the money and I got what I paid for. "
I am very dissatisfied with my purchased.
Very bad quality and wrong sizes, and when i complaint they want me to send them pictures of the items? Who has time for all this nonsense.
Will never buy anything again from this company. I have contact you and send you the pictures but i haven't hear anything from you
Dear Maria F.
Thank you for taking your time to write your review. We really appreciate the feedback.
Please feel free to contact us http://support.sammydress.com/?lang=en, so we can help you
Better solve the problem.
It would be very nice of you if you can inform us of your order number. So we can get in contact with you and offer a better solution.
We will learn from this and strive even harder to improve the shopping experience for all of our shoppers. We want to make Sammydress a great place that provides the best possible experience for every one of our customers.
Thank you again for bringing these matters to our attention.
Kind regards,
Sammydress.com
I read all the reviews for this site which made me want to order a winter coat from them. I paid for my order 10/31/2014. It didn't until 11/25/2014 which is fine, I don't mind waiting because it SAYS most ordered products will take longer to ship. Here it is Jan. 08,2015 and I have yet to see what I have ordered. I did make a complaint after 12/24/14, and she said sorry for the inconvenience the shipping for out of states usually takes 10-25 business days. Its been 2 months and counting, and when I went to make another complaint, They changed the Shipping out of state days to 15-45 business days. I still don't have my coat. Never. Again.
Dear Stacey,
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
We regret any inconvenience or frustration that your experience has caused you.
From time to time with thousands of shipments there will be an occasional issue with shipping. Our procedure is designed to handle situations like this one quickly and efficiently. For this customer we were neither quick nor efficient and for that reason, we are retracing what exactly went so wrong so we can avoid such inefficiencies in the future.
Please tell us your order number so that we can check for you, we are glad to help you to resolve it together.
We fell short of our own standards because the customer is disappointed in us, and, for that, we are extremely sorry. We will work together with the customer to resolve the issue as best as we can and as quickly as possible.
You are a valued customer, and we are committed to providing you with the best service possible.
Best Regards
Sammydress Customer Service
I ordered 4 dresses for a wedding only received 2 and waited patiently they ensured me I was going to get the other two before the date and till now I still haven't received anything don't recommend this site
Dear Miriam,
Thank you for your recent comment.We are sorry for the inconvenience caused.
In order to verify and resolve this delivery issue in a better way, would you provide us your valid order number and detail information about the issue please？
To resolve the whole issue in the most efficient way: click this link:
https://support.sammydress.com/ticket/ticket/index
With the title ""SJ + your order number + your concerns"". Our Customer Service Center will handle it swiftly.
Look forward to hearing from you soon!
Sammydress Customer Service
http://www.sammydress.com/
I ordered a product on 4/4/17. It is November 9,2017, I still have not received the order, but my credit card was charged the day after I ordered the product. This site should be closed down. Don't be taken by them like I was. Check out these companies, type in the name of the company and complaints. This will take you to sites with reviews of the company. I wish I had done this.
Dear Katghryn,
We are sorry to learn that you are worried about your order's whereabouts.
For the parcel, we will check it for you.
We have sent you you the details via a ticket. Please login to your account to check.
If you have any further questions, please contact us and we are more than happy to help,
Sammydress Customer Service Center
Overview
Sammy Dress has a rating of 3.6 stars from 6,937 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sammy Dress most frequently mention customer service, good quality and low prices. Sammy Dress ranks 175th among Prom Dresses sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
Please kindly gave us your order number or your email address, we will check it and solve all the issues for you.