When I finally received my order, everything I ordered was too small. None of the items had a size in them, so I'm guessing someone just packed whatever items left in the bag. I can not get in contact with anyone to return the items. Please help...
My experience with sammydress was positive although the order has taken a little longer than expected, arrived okay and products are quality. I've done a new order and I hope everything goes well again.
Awful, quality is really poor, extremely thin. Sizes are bad, even an xl is tiny. Ordered on 3 September and I just received not even half my order, the rest was out of stock and they don't know when it'll be back in? Why sell an item you don't know when or if you'll be able to deliver? My advice would be avoid and go to primark or a market the quality is better for the orice, which when you've added the shipping on isn't actually that cheap
Dear Valued Customer,
We want to start by thanking you for notifying us about the issue.
We regret any inconvenience or frustration that your experience has caused you.
Would you mind to tell us your order number firstly, OK?
Thank you again for bringing these matters to our attention.
We would be grateful if you could please continue your communication with us in your support ticket(s), so that we can work together to reach an acceptable solution. We are committed to assisting every customer at any time. Many thanks.
Best Regards
Sammydress Customer Service
Please do not waste your money. I purchased a watch 4 months ago and I still have not received it. These people are thieves. When I asked for my refund, I was told we can give you $7 or we resend and you cover the shipping cost. What kind of a business does that? It has been so horrible. Save yourself the grief and drama!
Sammy Dress is a great website that offers clothes, jewelry and much more. Their prices are extremely reasonable and their jewelry has some pieces that you've never seen before! Their clothes are Asian sizes so they run very small, just keep that in mind when you order. Sammy Dress has become one of my staples.
I love everything about their products: the cost, the selection, the design, and the quality. They do take a long time to come all the way from China, but I think it's worth it. I regularly find things on their website that I've never seen anywhere else, and everything that I buy is exceptionally well-made.
Just received my order from Sammydress and quality is absolute rubbish. I am so disappointed not what you see in the photos. Actually the quality is more than bad. Having ordered two jackets and they both have the quality off fancy dress costumes. Totally devastated as Christmas presents..
Dear helen,
Thank you your feedback.
We very much regret issue and are fully committed to resolving it to your satisfaction.
Would you please tell me the order number so that we can check it for you?
Once again we apologize for any inconveniemce we may have caused. Thank you very much for your understanding.
Sammydress Customer Service
http://www.sammydress.com/
I've made the mistake of ordering products from Sammy Dress twice. The first order took 3 months to be delivered. The second order was placed Nov 8,2015 and I have still not received it. I can't get any response to emails sent inquiring about my. Order, nor will they ever answer the phone and the voicemail is full.
I won't ever use this retailer again.
Dear Heather,
Thank you your feedback.
I want to extend my sincere apologies for the problems you have experienced.We are here to help you.
Could you please offer us your order number so that we an check it for you?
Thank you for your support and patience.
Sammydress Customer Service
http://www.sammydress.com/
I found a new website recently called Sammydress. As my husband and I are on a very limited budget these days I must shop frugally, but Sammydress has great prices and value. Their merchandise is priced so competitively even we can afford it! Huge selection, new arrivals... a shopper's dream come true! I enjoy shopping this site--it's fun. I do recommend it!
Well, I have placed and order 07/11 and the order keeps saying "processing" and today is 07/19. I sent them a message asking for my tracking number and that is when they said 7 of my items were out of stock and if I wanted to "wait" until around 07/29. I said I do not wish to wait as I believe they are buying themselves time to avoid credit disputes and to send me the tracking number for the items they have in stock immediately. After reading the reviews here, if they do not ship everything within 3 days, I am going to contact my credit card company.
Thank you for your review, and we are very sorry for the inconvenient we cased. Regarding your order, we have solve all the issues for you, please check your account about this.
Overview
Sammy Dress has a rating of 3.6 stars from 6,614 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sammy Dress most frequently mention customer service, good quality and low prices. Sammy Dress ranks 175th among Prom Dresses sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Glenda R.
Thank you very much for notifying us your issue.
We kindly suggest every customer to refer to the Size Chart before they order.
If we send you wrong size items or faulty items, we would like to full refund you or resend you the right size items.
Please kindly forward us your order number, so we would be able to reach you and offer you
A better solution.
We are willing to fix every single issue related to your order.
Hope hear from you soon!
Kind regards
Sammydress Customer Service
http://www.sammydress.com/