The prices seem too good to be true because they are. They sell Dollar Store junk using deceptive photos that lead you to believe you're getting a decent product. I'll try to add a pic of just one item as advertised and as it really is, to give you an idea what I'm talking about.

In past orders, items been missing, in wrong size, defective, bad quality, horrible non existent customer service with no way to address a problem. They freaking bargain instead of return product. Dastardly. Quality down, prices high. Local products in Walmart are cheaper and better quality. Will not buy in future because its poor quality and priced too high. Rip-off.

Wow. I can't believe this co. Would even send these items to me. First of all, i ordered xl (i am usually a large) because i had a feeling the clothes might run small. Not only did they not fit (it would have fit a large CHILD) the other one clearly marked S. That's the least of it. There were stains on the coat (ew!) and the thread used to make the button holes was a completely different color than the fabric. Fabric is horrible. Seriously, it was the biggest mistake i have ever made ordering from this sham of a clothing company. I am beyond disgusted, appalled, angry. There's a reason why the clothes are so cheap. You should be put out of business. I expect a complete refund and will NEVER order from this company again and tell all my friends.

Shein does not have any way to contact them by phone. Their chat does not work. There is never a live person. I am never shopping at this place again. No customer service whatsoever. I'm very disappointed I spend Total of $57.99 from this Scam website

Their stuff is absolute garbage. I received my order yesterday - $125 of dresses, shoes and underwear, and it's awful. When I saw the dresses I was confused because I didn't know they made clothing out of material so cheap and thin. On the website, the photography, photo editing and lighting are excellent. It makes you think you're buying decent quality stuff. But in person the clothing looks like it cost 10 cents to produce and won't last one wash.

I paid extra for express shipping hoping I'd receive my items in time for a trip I'm going on. Here we are going on 2 weeks later and my items are still stuck in Hong Kong 3 days before they're supposed to be delivered to me. They charge you the extra fees express shipping but actually don't ship them until more than a week later. There's no live person to speak with and you're only left going back and forth with what's likely a bot trying to get a resolution. I've never had this experience with them before but it'll definitely be my last time shopping with this scam of a "business." They are truly the worst.

Although the clothes are beautiful and great value for money i found carelessness in processing orders, my dress was missing a belt and the hassle for returning or even getting a half decent response from shein was impossible. Please do simple checks before shipping orders so the customer is not inconvenienced with unnecessary returns!

I was thinking of ordering this product and it read that it would be here in 4 days to my house. Then when I checked out, it read three to four weeks for delivery! This app is not reliable I don't know what their products are like because I haven't received anything yet. I'm probably never going to order again from them, hopefully my shipment arrives it was only $5.75.

17 euros - worth clothes were not delivered, but I got email, sms, Shein official site notification that it was signed and delivered. But I could not find the parcel at my doorstep, mail box, or neighbor. Am not going to order anything anymore. Don't trust.

There is no way to return items that do not fit. Their policy is disingenuous at best. Their web page makes it virtually impossible to get answers to your questions and puts you in a loop which is very frustrating. The quality of clothing is not great especially when they send the incorrect size. I would NOT recommend this company.

I wish there is a zero rating. I ordered from Shein for the first time in December 2022 after seeing so many advertisements showing how inexpensive their merchandise is; I thought I would try them. Now it is April, and I have yet to receive my order. Every email address that I have managed to find is returned as not active. My tracking information is showing expired. At this point, it is not about the money but rather the lack of customer service and my inability to contact anyone. This is a lesson learned - cheaper does not always mean better.

Shein is a deceitful website, parading white models in clothes as if it's a US site. My order was delivered in a timely but the actual clothes were shocking, they were poorly constructed and you can see the low quality of the materials used especially for the cotton type clothing. Some clothes had string hanging all around, 1 shirt had a weird stain and one button was broken on it. Secondly shein split my order package into two without contacting me, no where on their website states that this a possibility. After splitting my package and shipping them separately they agreed to stand the expense for 1 of the packages since my order usually go to a shipping company in florida and I then posted to me in the Caribbean. Imaging having to pay customs and duty for 2 packages 1 only containing a single shirt all because. So I'm advising anyone who wants to buy from shein to think about it long and hard because it's all a lie with them.

Sizes do not match. Some large are too small. Some are huge. A lot of stuff is extremely poor quality and unfit for use but says no returns. I bought dog shoes. The soles so slippery and poorly stitched, serving no purpose but says no returns. Unusable as pet could not use as no grips on soles. Materials for clothing so thin that garments are transparent. This shop over just a few months has not only gotten very expensive, but has garbage items. Too difficult to shop here as returns process is bothersome.
And now, been charged for a package I do not even have, nor want

Just avoid this company

Ordered 10 items and paid for shipping insurance. Got an email a day later saying the package has been shipped. It went from somewhere in china on 23 May and said would be delivered in Baltimore on 28 May but surprise it's been in the same city in Japan for 3 days in transit'. This site has no customer care number. Emails went unanswered and chat agent said it was FedEx's fault. Well FedEx in the US didn't even have this package nor that number! Big scammers. I want a refund but they're not even issuing that.

The clothes at Shein are great quality for the price you are paying. It definitely pays to read the reviews of each item you are thinking of getting before you purchase because that is where people let you know if the sizes are true to size or how good the quality the material is. They have so many options so it can become a little overwhelming if you aren't sure what you are looking for but the search engine imbedded in the website works wonders. Customer service is great too. In a previous order I accidentally entered the wrong apartment number so I never received my order. I contacted their customer service department immediately when I was notified of the issue and they corrected the address and re-shipped my entire order free of charge.

First time I ever used my credit card with them and the next day someone took $540 out of my checking account! I've never been a victim of theft until this! The charges were from someone who had stuff shipped to the Bronx, NY. My bank finally reimbursed me for the fraudulent use of my card but now I'm scared to place another order!

On the other hand, I'm very satisfied with the products I ordered. They ended up shipping separately but the tracking numbers helped me stay up with the shipping progress. The products were some leggings - they fit true to size and the colors are beautiful!

Sheinside.com has the best deals ever, I ordered a Navy Spaghetti Strap V-cut Striped Asymmetrical Dress and it looked absolutely stunning if I do say so myself. This dress is a real head turner, I cannot wait until the summer time. The item shipped way faster than other clothing websites I have previously ordered from in the past. The quality of the item was really good as well, my friends thought it was a designer dress worth $500+. The price was so cheap at just $31.50 and it was 28% off so I got it for $22.67. What a steal.

The item came with a dirty, used tong. I got my package the next day and thought that was a bit odd. Upon opening it, a disgusting used thong fell out. Not only this, but the dress was filthy. It seems as if Shein sent used clothes without proper quality control. I contacted customer service without much response from the team or a proper apology girl, be careful, as returned items are sent without washing to save money.

My order was shipped to the wrong address. Not great. But from the picture of their front door they look very nice. Cute flowers. I hope that little old grandmother enjoys my goth clothing cause I guess I won't