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How would you rate Wish?
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GB
1 review
0 helpful votes
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All wish
June 15, 2018

I've had a lot from wish and very satisfied with most, what I've had a problem with no problems with refunded to my account.
Fantastic site and cheap, I've told a lot of people about this. As after sales next to one as I said. Mrs Rosalind Bell

Date of experience: June 13, 2018
Texas
1 review
0 helpful votes
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Look to amazon or ebay or ANY other website before ordering. Best to avoid.
Found the product i ordered on Amazon for a better price and with 2 day free shipping. Expect to wait 2 MONTHS or more for inferior products!

Date of experience: July 17, 2020
Wish C. Wish Rep
over a year old

Hi David. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Louisiana
3 reviews
13 helpful votes
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Expensive shipping
July 16, 2017

Be very careful on things to buy on the website could range from something really good to really really bad quality. My biggest issue isn't with the quality of merchandise that I have ordered and received because I guess I have been lucky. The shipping is the issue. Every single item of merchandise ordered has its own shipping rate and after all the things add up; the shipping rate cost more than all the merchandise combined together. That's absurd!

Date of experience: July 16, 2017
GB
1 review
0 helpful votes
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Worst website I have ever used!
January 12, 2022

Ordered a product, didnt arrive, messaged them - said wait 30 days after delivery. Messaged them after 30 days- said 30 days are passed by therefore not eligible for refund. Cant talk to an actual person. It is all robots. Dont use it! Certainly I wont use them anymore!

Date of experience: January 12, 2022
Wish C. Wish Rep
over a year old

Hi Yoana. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Pennsylvania
1 review
5 helpful votes
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Ordered some items before this Christmas. I had 4 orders. 2 of which arrived and we're very nice. 2 of which were over the date they should've been delivered. Being to close to Christmas I contacted the company. They were prompt in a response. Refunded the amount I paid and advised should the items come they were mine to keep due to the arrival date not being met. I will use this company again. I will however make my purchases earlier.

Date of experience: December 23, 2016
Texas
1 review
1 helpful vote
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Refund
August 29, 2020

Wish is a scam i ordered items spent 77 dollars worth and plus shipping and they said my items will be refunded and i never asked for a refund never received my items or my money and they say again will receive my refund on another day and to allow 14 days and still never received my money. And i kept contacting customer support they said that a support agent will contact me they never did this is a scam.

Date of experience: August 29, 2020
Wish C. Wish Rep
over a year old

Hi Melissa, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Texas
1 review
0 helpful votes
Follow Lillian H.
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Crap
April 13, 2020

They are good at taking your money. But you can forget about any refunds. At first I received my refund then I made the mistake of not checking.
So today April 13 the I was checking my account. I have NOT received a refund since January! When I tryed to check on it I was told that their system refunded it. That's bull my money never was refunded to my account. It shows it being as purchase but NO credit back on my account. That's 36 terms purchase and NO refunds. I'm disabled so my money is very limited but like anyone there's things I want. DON'T trust wish. The only reason they got a 1 star there wasn't a lower to chose from.

Date of experience: April 13, 2020
Wish C. Wish Rep
over a year old

We're here to help, Lillian! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.

Arkansas
2 reviews
15 helpful votes
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I purchased a few things from wish a couple of months ago. I only got some of my purchases. The items I have received were decent, but am still waiting for refunds on the products that I didn't receive. These are the same sellers from TopHatter, Ruby, and Dollarstart and some of the same products. You have to read everything about the items, including the descriptions and reviews. I don't know as of yet how the refund policy is since I am still waiting for refunds on the products I never received. I will post an update when I find that information out. Research the products on Wish just as you would for anything you purchase from the internet.

Date of experience: January 2, 2018
Canada
1 review
0 helpful votes
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Scam
August 25, 2021

I had one of my orders not show up and when I asked for a refund they told me that I couldn't get one because it was past their 30 day window for return. I understand this timefram but I don't think that this should apply for items not received.

+6
Date of experience: August 25, 2021
Wish C. Wish Rep
over a year old

Hi Terry. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

North Carolina
1 review
3 helpful votes
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Lied
December 22, 2016

I ordered a product for Christmas for my son, when I checked out I received a confirmation email with a delivery date of december 10-13. The window came and went. When I checked the status it had been changed to January 6. They could not resolve this issue because the product was in transit but still wouldn't be delivered til January 6 and would not explain the why the delivery date had changed. I have asked for a refund and to cancel my order

Date of experience: December 22, 2016

Overview

Wish has a rating of 1.9 stars from 8,106 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wish most frequently mention customer service, delivery date and credit card. Wish ranks 589th among Marketplace sites.

service
867
value
827
shipping
846
returns
732
quality
778