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Washington
3 reviews
3 helpful votes
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Cheap
July 24, 2017

I ordered from there 3 pairs of shoes said leather and they were plastic. Took like 6 weeks to get them and I still haven't received the other item I ordered with them. Any way I did contact them and they did refund my money and actually told me to donate the shoes which I did, so I respect the company for that much. Everything is from China and what you pay for the most is shipping and why it takes so long going thru customs etc. I learned my lesson, Stupid to think it's a deal, it's not.

Date of experience: July 24, 2017
Tennessee
1 review
2 helpful votes
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Some things ordered was nice but some things not so nice. Sizes of clothing run way to small. I ordered some out door lights the pic looked way different than when we got them 1 came in don't know where the other 2 are they done got money

Date of experience: December 22, 2016
Massachusetts
1 review
0 helpful votes
Follow Brenda H.
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Never again!
April 27, 2021

Don't do it! Items come from random people in China and items are Asian sizes. The problem is that they don't tell you that, your items arrive with stains probably from grandmas coffee and they don't fit. Colors are not actually as advertised. There is no such thing as a return and if you decided to ship it back... bad idea, the shipping costs more than the item is worth.

Date of experience: April 27, 2021
Wish C. Wish Rep
over a year old

Hi Brenda. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

New Hampshire
1 review
15 helpful votes
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Worst site ever
December 28, 2015

I ordered for Christmas and more than 5 items are broken and not working. Jewelry falls apart the first time you wear it. I ordered little toys for grand babies and they all did not work. Also a dress I ordered came in after 30 days finally and they said I can not get a refund because I ordered it so long ago... really worst customer service and site ever

Date of experience: December 28, 2015
North Carolina
1 review
10 helpful votes
Follow Verlinda A.
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SCAM DON'T DO IT
November 1, 2016

I ordered merchandise from this company and the order was never filled completely, no way to speak with anyone other than through emails and that's a joke. Merchandise is broken, no refunds and no new shipment. This company is a complete joke, do not waste you time or money. This company should have their doors closed and sued to return all money owed to their customers for damaged or non shipped orders.

Date of experience: November 1, 2016
Canada
1 review
0 helpful votes
Follow Daniel D.
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I ordered tous for my daughter. 5 months later, yes, 5 months! Still nothing. I tried to cancel and get reimbursed but they never give you the option. They say to contact the customer service but their dumb robot send you in circle. Avoid Wish at all cost.

Date of experience: August 27, 2020
Wish C. Wish Rep
over a year old

Hi Daniel. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Canada
1 review
0 helpful votes
Follow Hafez E.
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It's a scam company
October 27, 2020

Don't you ever dream of any good deal with this company, if you can get anybody to answer your concerns, that will be a miracle.
Stay away and don't get fooled by all their faults advertising, it's only to get you in.
For the second time stay away.

Date of experience: October 27, 2020
Wish C. Wish Rep
over a year old

Hi Hafez. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

Connecticut
28 reviews
21 helpful votes
Follow michelle s.
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The stationery and pens and pencils I received were of low quality and appeared to have all been imported from foreign countries. On top of that the outrageous shipping and handling fees totally negate any great price you are led to believe you are getting in their ads.

Date of experience: April 13, 2019
New York
1 review
0 helpful votes
Follow Xuyong W.
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I ordered more than 20 items on Thanksgiving on wish.com because of their price were unbelievable low. I had to finish the order in a hurry as there was a reminding of limited time left to get those cheaper items. I thought I was lucky to have finished my order in time to take their advantage. However, shortly after I finished the order, this company sent me a series of emails to inform me that my order for those lower price items were completely cancelled one after another. They only wanted to process my order for higher priced or regular priced items. I felt I was foolish by this fraud website. Anyone read this review should be very careful to buy any cheap items on this website. You can not trust this company at all!

Date of experience: December 31, 2020
Wish C. Wish Rep
over a year old

Hi Xuyong. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Germany
1 review
3 helpful votes
Follow Lotta G.
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Clothes too small
June 29, 2017

I have been buying clothing on Wish some of them did fit but too many do not. There is no way of tracking orders and most of the time there is no sizing tag on the clothing so you dont know what size you got. I am going to delete this app and save my money and get better made clothes in regular stores and not have to wait a month to get them.

Date of experience: June 29, 2017
Michigan
1 review
0 helpful votes
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Wish took both my transactions back in September.October.an so on. I ordered over 1,000$ on both transactions and still haven't heard from them. No products I ordered not all my money refunded. Can u help me with this issue it's got me very mad and hurt. Thanks TI

Date of experience: July 28, 2020
Wish C. Wish Rep
over a year old

Hi Tracey, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Georgia
2 reviews
28 helpful votes
Follow Msin K.
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My order never arrived for waiting over a month. They keep extending delivery dates. Customer support replied via email and refunded my order. If you need to order something important and want to be very sure to get in time, this is NOT the site to order from

Date of experience: January 30, 2020
Texas
1 review
1 helpful vote
Follow Dario G.
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Money to trash
June 24, 2020

If you want to throw money to the garbage GO AHEAD! Wish is One of the worst Online Stores I have ever met.

They just keep changing the Arrival date for the products. More than 2 month waiting for something. And the return process is just a joke. They does not let you return the order once you have receive it...

So be aware. Please stay AWAY. Wish is just a lie.

Date of experience: June 24, 2020
Wish C. Wish Rep
over a year old

Hi Dario. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

California
1 review
0 helpful votes
Follow Candy F.
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I bought a progressive multifocal reading sunglasses. It says, lens color transparent, it's not, because it's not a progressive multifocal glasses I ordered. This is just a pair of reading sunglasses, but are not a progressive multifocal reading sunglasses (just like the one you can get from $1 tree) and not even comes with a case.
I told the customer service and they totally ignored my issue of my purchase, and told me I received what in the description and in the title as stated. And closed the case stated, "resolved". So ridiculous!
This store just slowly turning to a scammer are the sellers, counterfeit is the products, and customer service have no service at all! Like you paid for something you saw on the list, but you don't know what you will get after a month of waiting in the mail.

Date of experience: January 30, 2021
Wish C. Wish Rep
over a year old

Hi Candy, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Michigan
1 review
0 helpful votes
Follow Walter L.
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I have 2 items lost in the wind. I have 1 that left US customs on May 23. Just today July 10 they are blaming international shipping and the virus. It's in the states and they think I'm an idiot. I have asked for refunds now for over 2 weeks and got a partial and BS. Do not shop with them. You'll hate them and then yourself for not listening.

Date of experience: July 10, 2020
Wish C. Wish Rep
over a year old

Hi Walter. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Georgia
1 review
3 helpful votes
Follow Jessica R.
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I have requested over 30 times in the last past 24 to 48 hours for a reset password link to be sent to my email address and still have not received it. Wish needs a better customer service support team and not an automated system! All I want is my orders I paid for to arrive now and ill never again order from wish again. Wish is so not meeting my needs as a customer. They need to hire real people to be there customer service support team and not an automatic system.

Date of experience: May 16, 2017
Virginia
1 review
6 helpful votes
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There is a need to do a little light reading for the true description of the item, pictures should should never be the sole basis for determining purchase as models always look different in the clothes and items... The description of the items are point on they even give you measurements for clothing. Their tech gadgets are awesome and super inexpensive and if you don't receive the items they take no time to refund you. They also have a great turn around for replying to you. Im sure I have ordered more than 50 items from them and any issues I had were met with apologies and refunds...

Date of experience: December 15, 2016
Ireland
1 review
1 helpful vote
Follow Jurgen B.
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I ordered from geek.whish.com two weeks ago and I am still waiting for the delivery. Just got one information email stating my order is on the way, but the delivery will be in another 2 weeks up to a month! Worst thing is that all links in the information emails (like the one to the support) lead to a "Page not found" (HTTP 404) error. Also when trying to log in, my credentials are rejected. When trying to let me send a new password, I get the error that the email address is not found. Awful.

Date of experience: April 30, 2017
California
4 reviews
5 helpful votes
Follow Bob M.
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Shipping
June 11, 2020

When I ordered my stuff from wish.com it said I would have my product by June 16 now it's saying July second. People if your in a hurry for your products do not order from wish. Hopefully wish isn't a scam. If I knew it was going to take a month to get my product I would not have gone through wish.com. Tried to save 5.00 dollars going with wish. Not worth the wait. And yes they are coming from freaking China where this corona virus started from. Never again ordering through wish.com again.

Date of experience: June 11, 2020
Wish C. Wish Rep
over a year old

Hi Bob, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

GB
1 review
0 helpful votes
Follow George A.
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Do not trust this website done a order in Jun and they delivering the goods in August Very disappointed about the service and delivery, the worst website I've ever seen, not going to do anymore orders and advice all of the others. So, be careful.

Date of experience: July 4, 2020
Wish C. Wish Rep
over a year old

Hi George. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Overview

Wish has a rating of 1.9 stars from 8,288 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wish most frequently mention customer service, delivery date and credit card. Wish ranks 589th among Marketplace sites.

service
867
value
827
shipping
846
returns
732
quality
778