ZAFUL

As a college student, finding cute clothes that are affordable is really tough. My college is in an area packed with expensive designer stores and shopping there is impossible on a student budget. Zaful saved me! Every item of clothing I have ordered has been true to size, exactly like their photos, and comfortable. One specific sweater(order number ************** ordered on Nov. 24) was such nice quality, I was very surprised that I paid less that $30 for it. Shipping is consistently fast even during the strike at Canada Post, and packaging is always amazing. There are also so many opportunities on this site to save money (their reward-points system and coupons) that you can stay fashionable and still afford to buy your textbooks :)

Having been burnt previously on other online fashion stores, I was very hesitant. But the variety of awesome products twisted my arm. The order arrived way faster than what we imagined it would... WAY FASTER! All sizes were perfect as per noted on the website, which was another HUGE relief. All-in-all this was a fabulous shopping experience, and we'll definitely buy again! Thank you so much :)

(I hope this review will be helpful to someone.) I ordered from Zaful a few times so far and I definitely recommend this site to everyone. They offer cute and fashionable clothing on an extremely reasonable price. Shipping only took 2-3 weeks to Hungary and everything arrived nicely packed :) The clothes looked just like the picture. I was very pleased with their customer service too, they were super kind and professional, and always responded to my emails within 24 hours. I'm planning to order from them again.

I absolutely love the brand Zaful! I have ordered through them for a long time now and have never had any problems. The shipping time can be a bit slow sometimes depending on where you are/how much you've ordered but i've always received mine within three weeks maximum! Quality clothing, you will have to go up one or two sizes as the sizing is a lot smaller but no big deal! Worth every cent!

I've been experienced through lots of online shopping websites but Zaful might be one of my most favorites so far. At Zaful, I can get both good price and quality at the same time. The reviews from other customers also help me a lot while ordering.

I've never had a bad experience shopping with Zaful. It's true that often their clothing/ swim suits run small, but if you're aware of this, it is easy enough to size up! For the money you're paying, the swim suit quality is comparable, or above and beyond. The styles are always trendy, and the site and app are very user friendly and convenient. I live in Canada and have never waited more than 2 weeks for my suits!

It took about 3 weeks for my item to arrive, which is fine with me. Once I got it, the fitting was awful, but the material was decent (especially for the price). It was loose on the top and the bottom. Mind you I ordered a size small. So I would be extra careful when ordering swimwear or don't bother at all from this site.

I purchased 4 items in my size. None of them fit. I cannot raise anyone there to address my concerns. They want pictures, order numbers, proof of defects, and then with you provide all of this you get an auto response: Check the size chart. So I set up a dressmaker's form using their sizes and dressed the form, one by one, to show that the items do not fit a body according to their specs. Submit. Sorry, error please try again.

If you need to return an item, good luck! The only way to contact the customer service department is by email and they respond at a snail's pace. Of course you will have to pay for any return shipping cost and wait an unreasonable amount of time to be receive your refund. I'm still waiting for mine and it has been over two weeks.

I bought 4 dresses. All quality are bad, transparent, material is not good and the size is small.
I requested for refund. Nobody take action. Didn't get return code or return address. It's been 2 weeks. I still follow up. PLEASE DON'T BUY From ZAFUL.

I placed an order and received it yesterday and let me say my God this is the worst thing I have ever seen. Visible stitching, and poor quality material. I have tried from many different computers to contact someone and to send in a complaint to the support company only to repeatedly get "Error" messages. I have tried to use the "online chat" and I waited 10 minutes before I got the message of "there are no current agents to assist you. Please try again later" Seriously? I attached pictures of the clothes and all the screen shots I have taken of what the website is telling me. Tried to call only for them to not have a number to call. I want my money back now! If I don't hear anything within the next day, I will report this company. Hopefully people read the reviews, as I should have, so they don't have to go through the same thing

Kept stringing me along saying only a few more days until my delivery. Their customer service is almost completely automated, and ignored my simple individualized requests. When I did call in, they confirmed that the automated information was wrong. Although they are in the process of returning my money, they did not adequately compensate me for the time and effort that I spent communicating with them. It was not a easy experience, and the least they could have done was give me a free inexpensive shirt or pants or something(something better than a $2 credit for my attempted $50 purchase). Overall, they ignored my specific requests and to ease out of my experience. They sucked.

Update: they found out about this posting and asked that I removed it in exchange for a $10 credit. You can see the exchange within the photos.

The product I received looks nothing like what was ordered. Form that you
Are supposed to fill out to get refund is awful - it won't allow you to input
Info requested... You will only
Experience heartache.

Basically if you are buying from this company be prepared to receive poor quality clothes and awful customer service. You will not get a refund if clothes don't fit you are basically stuck with them. My advice is to satay away from them they literally have just robbed me. Whoever is writing good reviews is probably hired by them. Honestly most other sites have warned against this company. They're a scam.

I'm really disappointed with product! The material is not cotton polyester but only cotton! The Large size is too small that it fits my petite daughter! There was a hole on the side seam. I'm not sure if it's intended for the belt when you wrap it around or a plain damage! I demand for a refund.

Okay, so the title is a little dramatic but it definitely has been an awful experience. I guess it's the truth when they say "you get what you pay for." The quality is definitely not as great as it appears to be in pictures as well in the patterns, but more importantly, the sizing is completely inaccurate. For example, my sister usually wears a size small but ordered mediums just in case and watching her try them on is laughable. I am literally looking at her laughing... (but trying not cry as we spent quite a lot of money on these suits). She is a small girl and the bottoms are cutting off her circulation. I tried calling customer service right away but the number they provide does not go through. The only thing I suppose I can hope for now is that our 10 year old cousin likes cheeky bottoms because she will now be getting bathing suits for her next two birthdays.

This company is absolutely awful. Contacted them 6 times via email. Attempted to call their "customer service line" and received no answer multiples. STILL have not received my order a month later. They keep emailing me "it's on the way". Still waiting...

I ordered bikinis and some summer wear, which looked really cute online. I was shocked with what arrived at my place. Poor product quality. Bad fit. No refund for returns. All in all, terrible experience. Stay away!

They stole my money. They still are "processing" my order and it's been months. Why would you sell someone something that is "sold out"? I have fought with countless representatives for weeks. Every time they tell me it will be back in stock on some bogus date, but it never happens.

Shipping hard to track. Needed to several Google searches to finally figure it out... filed a dispute w/ PayPal and won't ever order from here again no matter what my niece puts on her X-mas List!
Don't have pictures but have screen shots of every confirmation screen / email. Won't stop until I either get my merchandise or refund!

I think its just about what you'd expect from a company based out of China. The quality is usually below average, they're meant to be worn for one season tops. The clothes tend unravel or pill very quickly. The shipping can take an extremely long time, typically three weeks and they'll be beyond wrinkled when you receive them. But the clothes are trendy so thats a plus!

Its been more than 1 month that I ordered. They sent some fake shipping tracking number.
Please don't ever shop with these scammer. Its total a waste of time and money.
I am going report this site to take some serious actions.

All these positive reviews are definitely written by ZAFUL themselves. I ordered a hoodie more than 2 weeks ago, and promised shipping time was 5-10 days. After checking in a few days later, the status changed to "processing" and has stayed that way for 16 days. I have contacted customer support twice now and the response was "oh, it's out of stock - we're sorry we didn't inform you sooner. Can you wait until next week?" Next week has rolled around twice, and still "processing". Unreliable company with very poor customer service.