AliExpress

It is a scam. They are a lier. Please do not buy staff from them. ALl fake items.

Alipay is sucks. They promise the money back guarantee but that is not true and we try to find our excuses.

I have puchased staff from them and that is reprecate staff, it hold one custom, they did not want to give me money back.
The web www.1688.com one of Chinese website.

SCAM SCAM SCAM! Stay away from these LIARS. 3 packages sent to various addresses around the USA that were nowhere near me. You cannot get in touch with a live person EVER! Sellers blame you for their address mistakes and refuse to resend. This horrible site has been nothing but aggravation and disappointment. STAY AWAY!

I bought a lens that was supposed to be a wide-angle adapter from this website, AliExpress. The seller sent a different lens that has a FISHEYE lens even though the description did not describe it as a Fisheye lens.
I complained, and they asked for evidence, I sent them pics of the distorted image and other additional pictures including a link to see that the lens is actually a FISHEYE lens, but they ignored all my evidence and backed the seller who never denied sending a Fisheye lens, nor submitted any evidence or any reasonable response.
They said I could appeal the decision which I did but since then they have not responded. Beware. This website does not protect the buyer as they falsely boast. They rather protect the seller - who I believe are themselves.

I have bought a 3d printer on 21 Februar. The printer had problems. The seller have fake shipping because there was not ready the printer to shipping. I have taxes for the import paid. I have in the Dispute 1000 evidences for my case and they have said that the sollution is that crap back send. I have lost 120 euro from the shipping and 95 euro from the taxes. The seller have not much evidence show but the decision was for him better. I am going never again buy from aliexpress

Hi,

I am a regular customer who do some window shopping, every month for some nice niche products at best price, if you want to understand how it works, you first take sometime to understand how it works, what protection they provide for money, how will you get refund all that, not simply jumping into website and place orders and they simply saying this site is FAKE this site is Useless.

Good things about Alibaba/Aliexpress
They have a Seller rating system & Feedback review system which you should review before placing any orders.
They have buyer protection, which means if you did not get your order in good condition or as per description, until you click on, "Goods received" the seller will not get his/her payment.
If the interaction with the seller did not solve your problem, you can escalate directly to Alibaba/Aliexpress customer care by "Opening Dispute" before you click that "Good received in good condition"

Hope that helps :)

I purchased some hair extensions and when i received the hair it was nothing like what the picture showed and the hair texture was nothing like I expected. I contacted the seller and we didn't get anything resolved and they wanted me to pay $130 shipping fee to return the product to them which I felt they shoulda paid for the shipping. I will never order anything else from Ali Express again. Just be careful what you order and especially if you order anything from over seas like China bcus you will not be able to return it and get a full refund.

Don't buy at AliExpress.
You can't reach them, only by a computer. Even the livechat by a real person is in fact a robot. They don't solve your problems.

Only one of my problems:
I have to pay a lot because the seller Henry Wang from Hubei Youfa International trading send me a wrong commercial invoice. I have to pay taxes/VAT now for more then 100 dollars! He only have to send me a new invoice. But he don't react at his emailadress *******@gmail.com of by chat.

That's right you cannot open messages from sellers unless you are using the Aliexpress app...
As well when you use their app they flood you every day with useless unsolicited totally unrelated offers

DO NOT BUY ELECTRONICS ON ALIEXPRESS!

I have purchased several items from the site and while the cost is low so is the quality. But the electronics are not worth the money, I have bought Beats headphones that had some flaws and certainly didn't sound as good as the real ones. But most recently i bought a 10 inch flytouch tablet; it was an inexpensive android that I thought my 9 year old daughter might like to use with the reading apps as well as games etc.

The tablet worked for a couple months then it gets stuck in the android screen and you can't get it out. The warranty from the seller "Jack Song", which must be chinese for rip off, was 1 year but he never responded to any of my emails. I also tried to contact the folks at AliExpress but they claim they can't do anything once the funds have been released. So if you do buy one don't release the funds until you have it for a year.

Don't be fooled by the lower prices - in this case you may not even get what you paid for.

AliExpress scammed me. Order id: **************

The seller knowingly sent the wrong product. I provided clear proof and evidence.

No refund is given

Scamliexpress wants me to pay 50e to return the item.

Refund me immediately in full

Very bad experience with this site. I bought a mobile phone. Unfortunately, the local delivery company lost the item. Seller Aliexpress did not want to take the responsability and despite being given proof of the postal service, they did not submit the refund after three months since the purchase was made. They did not want to contact the postal service. 250 USD lost. You probably cannot believe me, however, this is real. I WAS SCAMMED BY ALIEXPRESS. I will never buy on Aliexpress. Aliexpress should be banned in EUROPE and UK.

CAUTION! ULTRA BIG SCAMERS! Many Aliexpress Stores are helped by Aliexpress to scam you! Be aware! Don't ever buy more than one product by the same store! They always sent the cheapest good only! You could buy 10 goods for 200+€ and if the cheapest one is 1€ they will send you just this! So you paid 200€ for an 1€ item! And Ali will never help you to take your money back! Especially don't buy by DATA FROG NEVER!

DO NOT EVEN BUY HERE...
50/50 chance you'll get what you paid for. I ordered from here, seller excused the waiting time, ITEM NEVER CAME. I opened a 'dispute' for item after 1 month, but guess what? Someone else can clear the dispute and say the problem is fixed without you knowing it. Scammers...

Not all products arrive and they do not refund, shop at your own risk, the answer "not enough evidence provided" like what i can show for not receiving the package?!?

I bought 10 items from there, the package finally arrived after about 3 months. Then, it only has 8 items in it. The most expensive 2 items are missing. I submitted disputed to the seller, it replied 'No evidence, so no refund'. I chat with their agent, 'go to the USPS to get the details of the package, and the manager will contact you'. Then, no reply forever. It's the worst online service I've ever met. Especially, it says 'No evidence', and it happens missing the most expensive 2 items. It really disappointed me. Then, i chat with the agent again, I was not asking for refund, I just wanted to file a complaint of the seller. They gave a link, funny thing happens, in the link, there 3 types of report, but all are just related to property rights or illegal product, no type about complaining the seller for not being honest or fault. Will never buy anything from the platform. Again, no refund doesn't irritate me, it's there gross service. I don't hope this happen to any of you who are considering to buy things from Aliexpress.