AliExpress

Aliexpress is a fraud and they are just a bunch of crooks. I purchased MANY rings from a seller stating that the material was pure silver, that it would never fade. To my surprise about a month after the rings started to change colors, turns out they were actually silver plated. I opened a dispute and after waiting for the longest time they tell me that because I did not respond to a message (which is bull) they considered the dispute to be invalid so they released money to seller. They are ALWAYS going to side with the seller, do not waste your time trying to convince them otherwise.

PD. And don't waste your time requesting to talk to a supervisor or manager. There is none!

These are the order numbers: ***********************************

Take note of the number of 1 star ratings - over 550; more than the total of all other ratings for this site! I thought this would be an inexpensive alternative to ebay and Amazon but it is a scam site. A "Men's Leather" Coat was advertised at approx. $58 - a heck of a good deal! Coat finally arrived and it is fake leather and the zipper is on the wrong side for a man's coat - is this a woman's coat or just a poor knock-off of a man's coat? Went to resolution center and asked seller for refund including cost to ship it back and his counter offer? $5! This is my first and last dealings with this site. Stay Away! You've been warned!

I started ordering f/ Aliexpress about 5mo. Ago & I have ordered a variety of products. From adult toys and a cupping set to swim suits so I've also experienced several sellers & my products have all been good quality & no issues with shipping. There was 1 time I contacted a seller by mistake but it was reassuring that the seller immediately returned my email. The key is 1st, find good sellers. You order products under $20 as a test run. If you like the quality and communication then save that seller as a favorite, build a retail relationship. Any online ordering from any company is a risk. Be a smart shopper. Be patient as shipping is lengthy but that is communicated up front and it's FREE...
Aliexpress a is reputable company and I will continue to order from here until I'm proven different.

I ordered a few transformers collectable. Was told three times that there was a problem with the billing process. Thank God my bank flagged the transaction explaining that my account was charged multiple times from a female clothes store. If the offer is too good to be true it most likely is.

I purchased many items from AE. They normally arrive at the very last days of the possible time (2+ months), and typically even after that time.
Sellers tend to tell you to wait just a few more days, as it may be related to logistics.
Recently, they stopped responding to questions related to shipping altogether.

I purchased a costume for my daughter, and paid extra for quick (7-15 days) shipment WITH tracking. ($35 just for the shipment)
However, there is no updated information on the shipment, and it is more than a month since I ordered. The seller does not respond (for more than 2.5 weeks now) to any of my questions, and AliExpress support tells me I have to wait 1 more month to file for refund.
I already know the costume won't arrive in time.
I am VERY UNSATISFIED.
This did not happen to me in eBay.

I purchased a wig that is poor quality and I have to return it back to seller. 5 months after sending that, the wig came back to me since China customs refuse we returned those goods. Seller should be aware of it and gave me an US address but he didn't. I ask for another way to return and get my money back but seller totally ignored me. AliExpress customer service also won't help. I talked to at least 15 différents agent spending at least one hour each time and at the end they said the buyer protection is expired and that I have to manage with seller. So I am stuck with a bad product and I paid shipping return fees and AliExpress don't even try to talk to seller so they can refund me fix the situation. I am never buying with them, they let seller steal us.

I purchased synthetic wigs (4) on this website, they look nice in pictures but when I received them I could not believe my eyes! They look really bad in fact. No way any person put them on and go out in public. They play tricks on pictures to make them look nice, none of them looked the same as I saw in pictures on website. I tried to return them back to China to get refund but It costs almost the same money I paid!... So I threw them into trash. Horrible experience!

Bought this as a Christmas gift and arrived with defective zipper. Seller kept asking me what was the problem over and over again and would say `"what is your advice" and finally said "I don't know how to do" even after receiving photos of defective product as he requested them. Since then, I've been in touch with at least eight staff members at Ali Express who said they we're sorry, they were concerned and cared and understood how I felt and that they would take care of this and keep me informed. They were going to contact the seller. Believe me I was never informed. I always need to contact them again again and again and repeat repeat and repeat the same thing over and over. Just a bunch of lies. Until today, it still hasn't been solved. I just need a refund and that's it. Very disappointed.

First of all, I do check whether sellers have stars or not. Mistakes from sellers should not happen, but do happen, OK. But that is not all. Unfortunately, there are very few honest sellers, yes, but lots of dishonest. It is like playing in the lottery. Customer service is extremely unfair. In the end, you simply loose your temper, time and money. Even if the seller sends something else than bought, you have to dispute a lot and in the end you tops 50% of the money back with AliExpress. The way they deal with customers is unbelievably bizarre. They dare to ask for body pictures and copies of bank statements. I recomment people to avoid buying anything at AliExpress.

I would be very loyal and straight forward with this.
Its been more than 5 years, I've used Aliexpress and I never had any problem, in terms of disputes, orders delivery etc but since the start of this year, I dont know, what happened to Aliexpress, the platform just started supporting liar and scam sellers over and over again.
Take my example, an order of mine came into dispute and I provided legal proofs from post office in dispute but the seller replied that I'm a liar and my account should be terminated... and Aliexpress just terminated my account of over 4500$ pending orders which were closed and money released to sellers.
Everyone, plz stay away from Aliexpress now, it has just started so scam buyers for petty commissions.
BAD ALIEXPRESS NOW.
Also, for sake of God, please stay away from these liar sellers, plz. Here are their store links. They are the one's who robbed me.
https://www.aliexpress.com/store/*******
https://www.aliexpress.com/store/*******
Plz...

If I could give this site zero I would. It is 45 days since my order and there is no sign of it. When I went on the site to find out what had happened to my order they gave me a tracking code that didn't work at all. When I tried to open a complaint I was told I couldn't for another 45 days. So I have to wait three months after placing my order before I can even start a dispute process. What a joke! I then wrote to them via an email address I eventually found, and have never heard back. I think this site is a scam, that has stolen my money. Avoid at all costs!

Ordered parts in october. Shipping information is all wonky, yet its January of 2022 and never received it. Filed a dispute with no luck. They said its in the USA, and I still never got it.
Emailed the company and told them I never received it, and they replied "OK" And that's it. No help, no refund. I probably wont order off ali express again

I should have known better not to order. I ordered a bike for my son. Said it was gonna ship out on the 22nd. Last night they just cancelled my order after it was placed over week. Luckily I paid with PayPal and am getting my refund by tomorrow. This is nothing but a scam and gets your kids hopes up for nothing