AliExpress

Everything I order arrived as scheduled with no issues and no damages. Thanks for excellent service! I plan on ordering more protective glass for iPhone 12 from you when you get more available!

After being swindled out of $300 by a vendor who identified herself as Doris H and Lychee M, it was virtually impossible to lodge a complaint with aliexpress online or by phone. No one was responsive and the automated online customer service had too many intentional glitches. Endlessly frustrating and OBVIOUSLY designed to ignore the concerns of customers. I never received a refund or spoke with anyone about my experience.

AVOID THIS VENDOR: Dreamwork Hair Pruducts Co., Ltd (aka Lychee M, Doris H)

In early September, I ordered a futon cover that was 160-190cm. I received the cover late (the day before it was the last day to open a dispute). I wrote to Shawn Lee, the seller, and he was extremely unhelpful. The futon cover was 140cm when it was stretched (i. E., not even on a futon, so it would cover a 120cm-futon max). Mr. Lee asked me to take photos, including of the tag, which wasn't even on the cover! He refused to refund me, as there was no proof that the futon cover was too small. Firstly, I would not waste a month of time over $25. I was more than willing to send it back, and wouldn't have gone through the hassle if it were the right size. I would have also accepted an exchange. There was no offer of this and he was condescending. This is my worst online shopping experience. I would highly suggest that no one shop with AliExpress.

aliexpress.com sucks balls they stole all my money first they tryed to charge me for 4 tiems then the guy shipped me a broken board and would not admit to it even with 50 pictures and a video i was required to pay shipping AGAIN so i was punished for there site and sellers SUCKING dont shop here AVOID AVOID AVOID.

And if you think there "help" center is going to help you. Your sadly mistaken they just blow smoke up your $#*! at best

Have ordered many things, as described and delivered in the time stated, which for many may be a long time, slow boat thing from China, but the prices are decent. Use 2 other online sites for my shopping needs. AliExpress now being last to use after first two choices.

Only had one of their vendors send a product I was not happy with, and not even close to expectations from promo.

Contacted them for refund or replacement, actually replacement, if it performed as stated. Sent video evidence of poor performance. They complete ignored my contact with them through 2 different avenues.

AliExpress sent me a notice, stating something ridiculous, and said claim is closed.

Obviously I'll only order from them in the future, from vendors I already used, and only if my other 3 online sites don't carry the item, even if more expensive.

Quite a shame, as hoped they backed up their service a bit better. In the end they simply list vendors, you have to sift thru the good or the bad, and the one that was bad, had a 94 ish percent happy customer rating... so good luck with that.

I did tear the item apart, modifying it so it performed the way I expected. A hexacopter, and the USB charger that was provided simply didn't work properly, and trashed that, as I have other charging units.

I neither flew good, or the distance and time advertised. Battery under powered for the unit. Acceptable now, but out of the box, fairly useless. Good thing I'm an experienced tinkerer.

Shopping on aliexpress has left me with conflicting views. Despite, some shady sellers who's products I've paid for and never received i must say I've acquired great products (some better than others but at low rates you cannot expect too much). Please pay attention to reviews, ratings and size (i usually purchase two sizes bigger to be safe). However, if you do not remember anything about this review PLEASE DO NOT ALLOW YOUR PURCHASE PROTECTION TO RUN OUT WITHOUT YOUR GOODS BEING IN YOUR HANDS! Ignore their so called tracking and 'it has been delivered to your coutry and is enroute to your house' lies. If a seller doesn't extend purchase protection whilst you are running out if time: OPEN A DISPUTE! Aliexpress tries its best to ensure that you have a good experience but you have to allow them to be able to help you.

WARNING NEVER BUY FROM ALI EXPRESS SCAMMERS WILL TAKE YOUR MONEY AND ALI EXPRESS WILL LET IT HAPPEN BUYER PROTECTION IS FAKE I ORDERED ITEMS THAT ARE WORTH $300 AND THEY NEVER CAME THEY SUSPENDED MY ACCOUNT AND SOMETIMES THEY WILL AGREE WITH THE DISPUTE BUT THE MONEY NEVER COMES BACK NEVER BUY FROM THESE SCUMBAGS I RECOMMEND BUYING FROM AMAZON BECAUSE THEY DO THEIR JOB CORRECTLY AND DONT STEAL YOUR MONEY. ONCE ALI EXPRESS TOLD ME TO RETURN AND ITEM WHICH WAS BROKEN AND I PAYED $2 FOR IT THEY TOLD ME TO RETURN IT AND MADE ME RETURN IT THROUGH MY OWN MONEY WHICH I PAYED $13 DOLLARS FOR SHIPPING OR THEY WOULD SUSPEND MT ACCOUNT EVERYTHING IS A LIE I REPEAT STAY AWAY

Overall, most vendors are reputable and send what the product description entails. There are however, a few vendors that describe one item and then ship a completely different item altogether. Yes, if you pay through PayPal and complain loud enough, they offer you a full refund. Catch is though, you have to pay a high shipping charge to return the item back to China. One of those companies that posts on Aliexpress pretends to sell camera batteries, but they only ship a very expensive, cheaply made plastic box to store a battery inside of. My advice is don't buy anything described as a battery on the Aliexpress platform. You will most likely only receive a storage box. Not a battery as described in detail on the product listing or the invoice that you review before paying for the item. Different company names appear with exactly the same description. Huh? Same photos too. Buyer beware... of purchasing any type of camera battery on Aliexpress. The product purchase invoice on the left matches the product description online exactly. What you receive is the image on the right. Only on the 11th photo of the images posted on the website does it even mention "you can buy the box only by itself." No where on the invoice does it say anything about "box!" It only describes the 2000 maH battery.

I bought the PC and Laptop test card from them, but the software from the download link is not working. I just need APK to install the app but he can't solve the problem by uploading the app on Google Drive or somewhere else on the cloud. DO NOT BUY FROM THIS STORE

Omg! They will steal your money and will not give you a refund. I bought a "24k solid gold" ring as advertised. Seller sent me a fake copper ring. No stamp, adjustable instead of size 7, not the same gram. It started to tarnish after a week. Took it to a jewelry store only to find out that it's 100% fake. Opened dispute. They do not give me a refund. I've appealed it 3 times! They refuse to refund me even tho it shows in my videos and photos that it has tarnished and it's not real. Anyone with zero education knows that real solid 24kgold will never tarnish. But AliExpress plays dumb. They keep on saying it has some value! What a joke! I was sent a piece of junk metal that costs less than $1 and was charged over $280... What a nightmare. They all are con artists and theifs and reject to refund me over n over... Stay away. Be aware. They will send u fake or defected items and will not give u a refund. I will never ever shop from them again and I will make sure the whole world knows what scammers they really are.

UPDATE: I had the fake ring appraised in order to get my money back and do a charge back. It is 100% FAKE and AliExpress still not giving me full refund! Also they advertise "Buyers Protection" and that if we receive fake or if it's not matching the description, sellers would pay buyers twice the original amount on top of the refund! Once again ALL LIES. See attached photos.

$#*! ali express, they are a bunch of money hungry thiefs trying to take american dollar. Ordered a product on may 20th, today is september 12 and nothing yet. Very hard to get in touch with support to get help needed. BY FAR THE WORST SCAM IN THE WORLD IS THIS ALIEXPRESS. From now on, $#*! DOING BUSINESS WITH THE CHINESE THIEFS. CHINA ONLY SENDS VIRUSES IN TIME, YOU CAN DREAM ABOUT GETTING A PRODUCT.
If they made sure people orders arrive on time instead of eating BATs the world would have been in a better place. $#*! CHINA