AliExpress

The worst online retail site I've come across. Seller informed me the item is out of stock after the order was placed & asked me to apply for a refund. I didn't even receive the full refund amount because I didn't return the item. How on earth am I supposed to return an item I didn't receive?! Never ever returning to this awful site.

Avoid AliExpress at all cost. They use untrustworthy sellers like tools depot store with missleading advertising and they scam you with a overpriced item. The last time I will purchase from AliExpress and their suppliers that rob you and then they deny it.

I have never used AliExpress before. However, it turns out someone who stole my identity, used my information to create an AliExpress account. AliExpress is picking up that non-me account and insisting I verify my identity with a phone number. Part of what got me into trouble before is that one one my accounts had my phone number, etc in it and the thief harvested that data to steal my identity. Unfortunately, there's no way to reach the AliExpress customer service to straighten things out without verifying my identity. And round and round we go.

I've learned that a company that you can't get ahold of if you can't login, is also one that you can't reach when an ID thief who knows what they're doing has stolen your account. Buyer beware.

I have bought many items from this site! It is addictive. I was disappointed with many of them but I was extremely pleased with some. Let's say I was disappointed with 80% of what I bought but extremely happy with 20% so, having the small prices as a plus, I would take the risk again. Usually the clothes are bad quality and the sizes are wrong but I ordered a jacket which is beautiful, great fabric and the right size, which proves that you can't really say all the clothes are bad quality. I also purchased some bags, some are bad quality... But one of them was nicely done, beautifully crafted, I love it!
So my advise is to check the measurements which are given in the description and if the price is good, take the risk. U can end up with rubbish but I can end up with amazing beautiful things which u will wear again and again. And read the reviews of the products, they can help when choosing the sizes

What people don't fully understand is that Aliexpress is only the connection between buyer and seller. The site does not directly sell the goods. It is like a Chinese eBay; there are some good sellers and there are some sellers just trying to rip you off.
China is known for basing its products off others ("samples," sent from out of China.). In other words, China is notorious for its counterfeiting culture. They are very good at it. They are very bad at product design.
It is very hard to find real, original products from China. That is why everythig is cheaper; it's just a copy of another version.
Also, regarding product quality; as I stated before, they are more than likely knockoffs. Quality can still be very good. Or it can be very bad.
I would advise you look at the ratings on whatever you're going to buy. I've only ever bought things that have thousands of reviews and at least 4 stars, and I've never had a problem.

It's a trap in countries that add custom fair. I took a swimming head cover for 1.5 USD and paid 5.3 USD as a custom that they don't tell about when you buy
Another piece for 3.28 USD i paid a custom of 7.11 USD
Another one for 3.5 USD i paid 9.8 USD
They have to arrange this issue with such countries and write the total we have to pay, not to trap us
About the long long waiting and defected tracking you can say all your imagination. I got 3 pieces while it is still written they are in China, while that since 1 month in egypt i didn't get yet
Another swimming suit i chose size XL according to their table, but their XL came very small, i gave to my daughter 12 years 40 kg!
To be fair, it is only the first piece i got from aliexpress, HXBY swimming wear company, came in time and is excellent beyond imagination

Please don't shop on this website. You will regret if you do. I ordered an item from this website in the month of June and I never got my item. I've been contacting the seller about a hundred times and I still didn't get my item that I ordered. So now, i'm waiting for my refund and I still did get that! Alexpress is stealing my money. I recommend to everybody! Do not shop on this website. You don't need anything from these idiots!

Buyer Protection is a lie.

Never believe in Buyer Protection. They just lie.
If they required to return the package, don't. Because the seller on aliexpress leaves an address that does not go to their mailbox, but stops at the postal warehouse.
And in the end Aliexpress does not refund because the package was not delivered.
Then you lose both the package and shipping costs.
I said goodbye to Aliexpress and don't want to buy anymore from that fraudulent website.

Seller stated they shipped item, no tracking was uploaded. I asked about this and they canceled my order without even responding to me. Aliexpress said they have to wait to "Make sure I don't receive the item" before they'll give my money back when all evidence shows that it was never even shipped. Another order came in horribly stitched and the wrong size and they only issued a $10 refund when it was a $50 item. You'll spend less elsewhere in the long run, trust.

I cannot give even 1 star. Its about 10 days my orders are coming to uk with à wrong address so cannot be deliver. When I try to contact customer service with chat they are all of them almost insulting me. (heve screen shot) They gave the wrong address. Today they blocked me from doing any order or to even contact seller. They send me an email asking me to give them the return tracking number? How? I did not received the order. Post office returned it directly without telling me because they dont have my contact. They dont want to refund me do they took from le about 133 pounds.
All my order will return to sellers and I dont know where is my money. I Just found out that many many People have the same issue on their Facebook page