AliExpress

I and one of my friend had bought a usb powerbank from a normal ranking seller in aliexpress. 2 months passed, but when i check tracking information, there are only one movement,"Receive item from customer China".
I tried to contact with seller for couple times, but no answer. I tried to contact with Aliexpress Team, finally they had answered, but they didnt solve the problem. They kinda tell me trust god, god will help you...
Here is the product I had bought

Price are attractive u get fool by charm of price and free shipping. But service. Don't even ask. I ordered year back but out of 10 only get 2 items and asof n9w no refunds back. Even sellers don't bother on your comments. They don't get back to u. And again got fooled by brother insist me to order phone cover. I said no but he said it's ok let's try one more time. And obviously when you are going to the website u will attract by more stuff. And that what happened we ordered but not received anything yet. So please don't get fooled and don't waste your time and money. Extremely bad service.

Don't ever use AliExpress. There are so many scammers on this site. I was scammed by a seller who sent a random package to a different address in the same ZIP code in Virginia. The fraudulent seller is called Super Super Super Excellent Store. Because the USPS delivery confirmation only shows the city, not the street address, the scammer used that as proof of delivery. I called USPS on July 5,2024, and it confirmed that a package (likely containing a small object) was delivered to a different address in the same ZIP code. I have reported the fraud to the U.S. Postal Service Inspector, and they will launch an investigation into this fraud.

Follow-up on July 6,2024:
I have followed up with the seller and AliExpress many, many times (see the conversation thread on your website). AliExpress wants me to prove the package was not delivered to the correct address. Although USPS Customer Service told me yesterday that the package linked to the tracking number was not delivered to the address I had provided but to a different address in the same ZIP code, the bureaucractic USPS representative refused to give me a written statement to that effect. I explained the situation to AliExpress, but my refund request was still rejected. Apparently AliExpress would rather be on the side of the scammer instead of helping the customer. I am so sick of the AliExpress online platform. You can complain to AliExpress customer service all you want; they'll promise to help you and then won't.

Do NOT buy from these fraudulent sellers on AliExpress: Super Super Super Excellent Store and ZHAO CAI Shop Store.

The first thing I ordered through them was fine: a small microwave part, which was as described. But then I ordered several more things and all were a disappointment: headbands too small for adult heads, pants labeled XL and 2XL that were actually more like M and L, and pants advertised as "100% cotton" that are clearly synthetic. The seller (who lied about the fabric content) said they would refund my money if I returned the pants, but the shipping back would be nearly the price of the pants. When I filed a complaint with the "shop with confidence" guarantee thru aliexpress, they offered me a whopping $4.32 refund on $14 pants that are garbage to me. So some sellers are legit but some are liars and aliexpress doesn't care or stand behind their "shop with confidence" guarantee. I spent hours on disputes and got back a fraction of my money. DON"T TRUST THEM!

Vapes & Gear. Low low prices. Good quality products. E-Bike parts/Motors/Wheels/Everything you need@ low low prices some w/ Free Shipping. The Site is Alibaba minus the buying of massive Containers of Inventory. I have saved hand over fist from prices on other sites because of utilizing Free Shipping if you see one item that has Shipping Prices then skip over & there is more of the same thing w/o. I have bought e-Bike parts I can't find anywhere else in the whole World. The pic is of an e-Bike I made a large part including the Front Wheel Aluminum mag Motor from Ali-Express!

This is my first time ordering from this company I have platform diamonds shoes I have a Pocketbooks and glasses. I'll pay for all these products they won't give me my stuff people watch out for them Take people money. Fake company people watch your money and pay it or a fraud. I had to contact the FBI

SCAMMER. RIP OFF. FRAUD. My daughter ordered her Validectory dress through this site. The dress we received was nothing like that ordered. Even with measurements provided it's approximately 20 cms too short without shoes. The dress was ordered with a corset back but dress received had a side zipper. The slit in the front is cut in an arch and the stitching is crooked. As we were unable to get a response from the company we were forced to purchase another dress at considerable cost. We have mailed the dress back to the company requesting a refund but their site does not even allow you to lodge a complaint. SCAMMER. RIP OFF. FRAUD

I received an order which was totally different to what I had actually ordered!
I ordered a coach phone case. https://www.aliexpress.com/snapshot/0.html?orderId=*******5117&productId=*******536
This seller sent my product after one month only to realise they had sent an incorrect and completely different case cover! The only option for me now is to either get a partial refund or bare the cost of shipping and return it and get full refund! Wont buy again from this site!

They know that a lot of their items are cheap. Out of 32 orders i receiceved only 19. They dont refund as they claim their system has the item/s in my country. However, none ever arrived even a month past their delivery time. In my opinion its a scum.

Xiaomage's store in aliexpress

I use to shop online from amazon and ebay and ship it to my brother and sister live in the US. I live here in kuwait and amazon and ebay wont be able to ship the item here. That time i come across aliexpress and will be able to ship anything i want on amazon and ebay here in kuwait... GREAT experience i could say... some bad times and good times. But at the end you'll learn how to shop on aliexpress. Even if you missed some item? You will still save compare to other item online with their unbeatable prices and honest seller like XIAOMAGE'S STORE. Now... i never lose anymore item or money from aliexpress coz i learned their systems. It just need a little improvement and get rid of those scammers that are still under aliexpress. Thanks aliexpress... thank you soo much. You'll soon be the best!

Aliexpress is unreliable and not trustworthy. After you think, you have a good deal and your payment is processed, seller will say they can not ship the item and request you to cancel or they will provide false tracking. You will have to go a long way to get your money back. Do not waste your time and money.

If I could give a zero star, I would never again. Save yourself the headache and don't order from here worst customer service and shipping time is on another level of slow. They allow sellers to sell defective products and they do nothing about it. I ordered a dtf printer took a month for me to received it and when I did it wasn't working, I asked them for refund they refused saying I should return the printer first but did not send me a return label.

I have ordered many items and it was delivered just like the descriptions, they have fast shipping process and free shipping items too. There items are always delivered on time, i like how the sellers reply fast too and meets our needs.

I placed an order with AliExpress in March 2015. Their site said delivery will take 5-15 Days to be delivered. I have contacted them by email several times. At first they would respond telling me to be patient. The order is out for delivery. The last response I received from them was on July 13th 2015. They stated they are not exactly sure on the arriving time, to please wait patiently. I asked for a refund on August 27th 2015 and they stopped responding to me. I never received the merchandise and to this day never received a refund.
I have been trying to put in a dispute. It is the most difficult procedure. It takes me to pages but does not allow me to submit a complaint. Contacting them is horrible!

The worst shopping experience ever. DO NOT ORDER FROM THEM! Save yourself the headache and losing your money.