AliExpress

I bought 5 jumpsuits and 5 pairs of shoes from this website. I ordered 'free' style for the jumpsuits (which is supposed to be a one size fits all). I got Medium sized jumpsuits. The labels on them clearly stated Medium! I contacted each seller complaining about the issue, they kept advising me to 'sell to my friends'! I told them i aint gat no friends that want the outfit! Plus i didnt buy it for resale, but for personal use! They 'strongly' advised me not to send back the items as shipping was expensive! Seriously?! And oh, the shoes? Crap! The sizes advertized clearly said US size 12 but when i got them shoes, it was too tight for a size 9! So i wasted my time, energy, apprehension and trust on these people! I finally deactivated my account with them and ordered shoes from Payless!

Do not trust this site. Their guarantee is worthless and favors the retailer. Counterfeit and misdescribed goods of poor quality. That is my experience with Aliexpress

I purchased from MARVELOUS ART DECO STORE https://www.aliexpress.com/store/*******?spm=a2g0o.order_list.0.0.7b*******AFxK3R AliExpress and notified the supplier the item was not delivered and followed the dispute process. The supplier requested for me to cancel the dispute as they would provide a new shipping number. I trusted the supplier and did so. A new false shipping number was provided. I was not able to lodge a dispute as it was outside of the dispute timeframe. MULTIPLE discussions with Customer Service they PROMISED I would be fully refunded from the supplier, only to be told that the escalation to Ali Express Management was outside of the prescribed dispute process. Bunch of incompetent fools with a load of scammer suppliers loaded on their website.

I JUST CANCELLED ALMOST A THOUSAND DOLLARS IN PURCHASES. IT IS ALMOST IMPOSSIBLE TO DO A DEAL THROUGH ALIEXPRESS. THERE IS NO CUSTOMER SERVICE, THE COMMUNICATION IS CONFUSING, THEY HAD A WILLING SELLER AND A WILLING BUYER, BUT LEFT PAYMENT IN "BEING VERIFIED" FOR WEEKS DESPITE SENDING ALL THE (TOO MUCH) INFO THEY REQUESTED, AND MY CREDIT CARD SAYING "PAYMENT PENDING", ALL READY TO GO. WANT THE STUFF, BUT ALIEXPRESS TOO HIGH A HURDLE TO JUMP. WON'T TRY THIS AGAIN.

I have been ordering goods from ali express and the goods do not arrive when i escalated the dispute as per the ali express policy its a load of crap if you dont get your goods within the guarantee delivery period you are refunded thats bull$#*!. The request that you provide proof you dident get them what proof can you give them when they have no proof of delivery all goods are signed for but they have only presented this because i dident get them they only sent the falsified delivery pick up document and ali express relised the funds to the seller what a rip off i will no longer use aliexpress they are liers and cheats and there polisy is a lie and i am out of pocket money and time.

I ordered glasses, one of the nose bridge pads was missing, in 1 day, second got lost, contact aliexpress.com, and they would only give me partial refund. Go to Temu, they refund if you not happy.

Stuck with four junk led lights with no help from Aliexpress or sellers and the second set of lights showed up from the factory with bulbs burnt out and now has gone from a 2400w light to lower tan half that after continuing to burn out. The dispute said I had no evidense when in the background you could see the files I uploaded, I took pictures of it. Aliexpress and Morsen Lights should be assamed of how they treat their customers.

If giving zero stars was an option, they would get it. DO NOT ORDER ANYTHING FROM ALIEXPRESS! No matter if you use different sellers, no matter how many people on YouTube tell you to order from there, DO NOT!

Aliexpress will steal your money and give you faulty products. If you are looking for a cheap wholesaler this is not the place to find it. All of their sellers are con artist and the company has no ethics.

I beg you please save yourself the time and money and DO NOT SHOP ON ALIEXPRESS!

So I've made four purchases with AliExpress vendors of course Ally express it's just a middleman the vendors keep your money promise that it's items been shipped the item never shows up and three months later you may or may not get a refund meanwhile they have thousands of peoples money think about it they use the money and some people don't complain hundred percent profit some people too tired and aggravated to try to get their money back hundred percent profit meanwhile AliExpress gets paid

Not only are their products subpar, all cheap imitations of the original, but the false advertising on this sit is through the roof, and shipping takes months. I'm not even sure how they are legally allowed to use the picture of a real product from another company, but end up sending you a knock-off. Sellers themselves post reviews to make themselves look good and scam you. If it is a seasoned seller who knows the game, they can take your money and never send the product, or send less, then lie through their teeth when you open a dispute and get away with it. And even if they get caught, they either remove the product and post a new one, or remove the store profile and create a new one with a new name, with no legal repercussions. And I can assure you AliExpress doesn't care about any of this as long as they keep getting their cut. No customer service number or email, the only way you will hear from them is if you open a dispute and can't reach an agreement directly with the seller, in which case they will make a decision on who is right and what the refund should be and then move no. There is no back and forth. Believe me, paying a few extra bucks for getting a good quality local product is much better than having to deal with these people, it's not worth it. And good luck doing any returns! Shipping back to China will cost you much more than anything you bought there.

Never received goods and could not be contacted. Will never "try" to use AliExpress again. Tried ordering goods twice, and still nothing. Also, the courier, Fast (Dead) Horse Express is terrible.

Many product description are misleading
Like and temperature sensor + case. Of course with a picture of the sensor and the case. When ordered after weeks you get only the case.
Start a dsipute but seller said i only ordered the case.
In the end verdict Aliepress agreed with the seller. Case closed no explanation why they aggreed with the seller only a vague kind of sorry but we reject your dispute. The buyer protection is fake.
Aliexpress supports misleading productnames
DO NOT BUY THERE

Made an order with them. I get a confirmation and it states ill get my orfer in 3 months, i check my bank statement and theyve taken the money and havent even processed the order. I contact them and tell them to cancel the order, they tell me some im so sorry, weve shipped the order and heres the tracking number, i check with the carrier and theres no such number. I hit the cancel button and it goes to a submit question to seller box. This is a total rip off!