AliExpress

Do not buy from this website. Counterfeit products. Poor service. No guarantees of refunds. Save your money and buy from reputable suppliers.
Caveat Emptor"

When I discovered this site I thought I hit the lotto! So I went crazy and spent a few hundred dollars on shirts and some electronics. The first shirt arrived very fast, perfect fitting, I was very happy. But then everything came late. Many of the shirts need to be altered because they are too big and colors are wrong. Nothing was slim fit then I realized they pinned the shirts on the mannequins. What a lie! So I went back and forth with the seller, got $5 refund on one shirt, some shirts I could not wear.

The infrared binoculars don't work at night and they don't focus right in day time. The seller ignored me. The other HD camera didn't work at night at all, so I went back and forth with the seller and got nasty treats. I opened a dispute and escalated it, Aliexpress completely ignored me and determined $0 refund and closed the dispute.

Be very careful of what you are buying from this site, stay away from expensive items especially electronics, they are not like Amazon with refund guarantee. This site it operated in China, they can get away with murder.

I'll still shop from this site on cheap clothing, hope to get something ideal. I believe there are good vendors, although it's a gamble.

I am very disappointed about Ali Express Customer Service! My phone which I paid for and I have 2 years garantees never worked. After I complained I was told I have to repair it on my own! They cheeted on me sending me a broken phone! Such a terrible customer service they offer! I asked for sending the funtional device or return me the money! I regret I ever order any phone from Ali Express. The answer from seller was " repair your device on your own" after getting paid! How horrible! Never order any mobiles from them. You loose the money and get the broken phone. Eva Adamova from Prague, Czech Republic

Don't buy from this seller! They send their goods in poor packaging and when they are damaged you do NOT get a full refund. Some time ago I ordered 2 items (as gifts for a friend), both of them were damaged. When I contacted the seller, they offered me a 20% refund. When I said I didn't want a 20% refund as I would have to go and buy my friend a brand new birthday present, they then offered me 50% refund... obviously they do NOT understand English because I had already explained this was a gift and I would need to go and get a brand new gift... whereas they could have just simply replaced the broken item (which was only 1 drawer in a storage box). When I opened the dispute on Aliexpress, things got worse because now Aliexpress got involved and they offered me 2 options: return goods and get a full refund (which would have cost me 63 euro and the item value was 27 euro) or an 11 euro refund. At that point in time you get only a few days to accept or reject the options by Aliexpress. If you reject, you are totally screwed because the dispute is closed and you get nothing. So I needed to accept the best of the 2 bad deals... the11 euro... In Europe this is a violation of legal buyer rights, at Aliexpress this is called ' customer service' and whilst I am a diamond member of Aliexpress (and never really had issues before).

Sellers send you bad items or mismatch one, even their customer service are scammers, they dont refund anytime back, instead they close your account, so you dont get your refunded.

They will string you along with false tracking information. No response to your inquiries. Item never arrived. They are total ripoffs. Don't order from them under any circumstances.