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AliExpress

How would you rate AliExpress?
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Serbia
1 review
0 helpful votes
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Super products, great prices and fast,
October 13, 2019
Updated review

Super products, great prices and fast, super products, great prices and fast, super products, great prices and fast, super products, great prices and fast,

Date of experience: October 12, 2019

Ok
July 21, 2019
Previous review

Super proizvod, odlicne cene i tako dalje, super proizvod, odlicne cene i tako dalje, super proizvod, odlicne cene i tako dalje,

Date of experience: July 20, 2019
Florida
1 review
8 helpful votes
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DO NOT BUY FROM THIS WEBSITE, ESPECIALLY FROM ANDY CAO. HE SELLS FAKES AND I WOULD BET THAT EVERYONE SELLING ON THIS SITE IS A CRIMINAL. THEY TOOK MY MONEY AND WHEN I RETURNED THE FAKE ITEM THEY STILL KEPT THE MONEY. ANDY CAO LIED ABOUT RECEIVING THE ITEM BACK, AND THE DISPUTE PROCESS IS A JOKE. THE CHINESE WHO OWN THE SITE PROTECT THE CHINESE CRIMINALS WHO SELL ON THE SITE. NO DOUBT THEY HAVE "SHORT MAN" SYNDROME.

Date of experience: October 22, 2014
Georgia
1 review
0 helpful votes
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Friendly online shopping
January 9, 2019

I trust this group. I feel that my operations on web are safe. And if something wrong i am sure that professional team will help. Thanks again my friend -Aliexpress

Date of experience: January 9, 2019
RU
1 review
1 helpful vote
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Best internet shop
October 15, 2018

Very good internet shop. Cheap and nice quality. Huge range of goods. Clear site design. Delivery speed is different - it happens quickly, and it happens slowly.

Date of experience: October 14, 2018
Portugal
1 review
0 helpful votes
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Aliexpress best online shopping platform
October 18, 2018

I am extremely satisfied with the purchases on Aliexpress, for me it is without a doubt the best online shopping platform. Congratulations on the excellent work.

Date of experience: October 17, 2018
Mexico
2 reviews
0 helpful votes
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I like to shot at Aliexpress
April 22, 2019

Is easy to shop in aliexpress. I find almost everything. I used to shop a different stuff.
Some times I have problem with the shipping. It takes so much time

Date of experience: April 22, 2019
Philippines
2 reviews
0 helpful votes
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Ali expresss, helpful online business. Their quality of brand satisfied to the need of customer and no need to go shopping. From home and personal needs, it helps a lot.

Date of experience: October 18, 2018
Singapore
1 review
3 helpful votes
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Caveat emptor!
June 12, 2017

Cheap goods, low quality. Ignore the fancy claims and advertising. Don't trust the Buyer Protection or warranty, it is useless. 90% of the time rules in favour of the seller.

Date of experience: June 12, 2017
GB
1 review
0 helpful votes
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Ali Express rocks!
October 16, 2019

I have been using this site for over a decade and would recommend to anyone. The service is fantastic, as is the guarantee from the site. Prices are unbeatable anywhere.

Date of experience: October 15, 2019
California
3 reviews
6 helpful votes
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It's ok
August 1, 2023

The clothing looks much better in the photos. Cheap clothes at a cheap price. Some things were as described at really good prices. I've never had problems in returning stuff.

Date of experience: July 31, 2023
Greece
11 reviews
13 helpful votes
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Biking parts store.
August 7, 2023

It's the place where I always order my bicycle accessories. Sure I have to order them beforehand considering long delivery but the prices and the overall quality is worth it.

Date of experience: August 7, 2023
India
6 reviews
0 helpful votes
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Excellent Service
January 28, 2021

I ordered some products and it got delivered too fast. Service is great and helpful. Quality of Products is excellent. Worth the money. Recommended to family.

Date of experience: January 28, 2021
Saudi Arabia
1 review
6 helpful votes
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I purchased 12 Motion sensor bulb from Ali express and received all not working condition.
They with out refunding my money 42 dollar, closed the dispute.

Date of experience: April 13, 2019
Bangladesh
1 review
2 helpful votes
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If you want materialistic happiness, this is the best site. The product quality and shipping are excellent. The promotions are supreme. The refund policy is straightforward. You need a simple click.

I have ordered both from Amazon and Aliexpress from Bangladesh. The Amazon shipping charge is almost equal to the product price. Furthermore, Amazon did not give instructions to clear my product from customs. This adds multilayer of sufferings instead of happiness. The customs charge is also equal to the product price. So you have to pay three times for the same product. Original product price plus shipping charge plus custom clearance. As if I was buying sufferings.

On the other hand, Aliexpress provides the same benefits with no sufferings. They have trusted shipping with bare costs. They utilize excellent postal service. The customer does not need the complex clearance process of customs. I ordered it on my office desk, and the product came to my office desk. I don't have to worry about anything. Is not that refined version of luxury that a customer can get?

Date of experience: July 10, 2019
Australia
1 review
0 helpful votes
Follow My V.
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I bought a clothing item for my wife's birthday (from Gagaopt store) - 2 months ahead (because items often take weeks or months to get here from China).
Lo and behold, the quoted measurements for the item were WAY LESS (read inches) in length. Of course it wouldn't fit her.
Here's the kick in the guts follow-up - AliExpress only has a a 15 day return policy from delvery - so stuck with no recourse and can't leave feedback on their site either.
DON'T WASTE YOUR TIME BUYING INFERIOR PRODUCTS FROM CHINA - go to a reputable store with guaranteed customer protection!
I'm deleting my account next...

Date of experience: July 9, 2023
Canada
1 review
0 helpful votes
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Nothing wrong if you have your smarts. Remember they are merely a merchant platform so communication and disputes may be tiresome. I've been buying for around 3 years and very few problems, only 1 minor one, the other 2 i got full refunds. Make sure the seller has a good rating and a lot of transactions (even if they are a little more expensive than another dodgy outlet selling the exact same thing, they could be spoofing). I'd use them for small transactions, no more than $200, just in case, but even then there are great bargains to be had. Sometimes they will advertise a product's specs that aren't 100% accurate or true, so do some research and ask specific questions about the product before purchasing - no doubt you get a "YES NO PROBLEM" response, now that may not be true, but if you have done that and raise a dispute later, it puts you in a much better position for a refund. Like anything on the internet (or life), just know what you are doing and be smart about life. No one's out there looking after you, do that yourself, dont blame AliExpress, my home is full of cool gadgets and toys thanks to their super cheap prices and funky items.

Date of experience: December 23, 2013
Czechia
1 review
0 helpful votes
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High quality WMDoll 125cm + 21# head product
September 21, 2018

Almost lifelike product, some kind of human ideal. Ideal proportions to the height, best certified Jinsan TPE material. Safe packaging, quick shipping and delivery. Highly recommended!

Date of experience: September 21, 2018
Connecticut
1 review
7 helpful votes
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Trying to get refund. Never received item. No customs number. Seller is asking for my palpal account even though I used alipay. No customer service other than robots.

Date of experience: July 11, 2015
Canada
1 review
0 helpful votes
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Nice product
September 20, 2018

Nice product, superior quality and timely delivery.No complaints atll. It should be little bigger in length though as i have Honda CRV but still i am happy.

Date of experience: September 19, 2018
Colorado
1 review
0 helpful votes
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This site is horrible
November 1, 2013

This site is horrible. I ordered some shirts and immediately got a message that they were out of stock, should have been my first clue. They offered to send replacement shirts and I accepted. I ordered XL but when I got them they were more like smalls. I asked for a replacement or refund and they said I got XL so they would not do anything. They have horrible customer service DO NOT ORDER FROM THIS COMPANY

Date of experience: November 1, 2013

Overview

AliExpress has a rating of 2 stars from 8,018 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AliExpress most frequently mention customer service, tracking number and credit card. AliExpress ranks 383rd among Wholesale sites.

service
1,613
value
1,516
shipping
1,556
returns
1,396
quality
1,457
This company responds to reviews on average within 3 days
+1730