AliExpress

Pictures preset all the parts of the repair kit witch is the title of the product to order, but they send you only one part from the kit and charging the price of the entire kit.

Ok - I have brought in excess of 50 items of all sorts on Ali Express. I have had a few poor quality items and the odd mishap (like damaged items) but in general I have been able to buy a range of items I never could have afforded before. Many have been good standard, some exceptional for next to nothing.

In my experience, don't buy items of too high a value, expect a fake product, always query the claims made before buying. What composition is this item (it says real leather is it top cut leather etc etc), what are the measurements of this item, there is no sleeve length, can you give it to me please? Will I get a product exactly like the one in the picture? Etc etc. What does the feeback say? Has no one left feedback - are they all default ratings? Does the feedback have a genuine sounding comment attached? Not just "excellent". It does cost a lot to return poor items etc so buyer beware. There are some terrible traders on Ali Express and shipping time can be a nuisance but by and large there are many genuine traders and some very nice people on Ali Express. If you use Ali Express, take the time to do it right and you will come out the winner. Also don't be unrealistic, I have found many $3 to $8 bargains but if I get something for $4 that is rubbish, I realise this is the gamble I have taken and don't get too excited about it. 4.5 stars.

This was the most negative shopping experience I've ever had online! I do most of my shopping online and have never been treated the way that AliExpress and AceCoool Trend Store has treated me!
First of all, my order took forever to get to me and when it did, the item didn't fit. I looked into exchanging it but it would have cost me over $61 to ship back! This was almost double what the item initially cost.
I attempted to contact the store and no one would respond to me. I had hoped that they would at least pay for shipping so I could get the proper size. They did not.
When attempting to discuss my issues with AliExpress, I was basically told nothing could be done. And nothing was! I am stuck with an item that does not fit and was charged the full amount
I WILL NEVER SHOP THROUGH THIS WEBSITE AGAIN! SAVE YOUR MONEY PEOPLE!

I have ordered several things and I got very low quality merchandise that took a long time, that being said I ordered a couple of swimsuit from different stores, Most did not ship fake tracking # and one I did get and it was the most worthless piece of crap I have ever seen, I think after you order they then try to duplicate the product. It had no elastic in it and was not swimsuit fabric at all and was see through, and at 61 years of age I don't want to wear see through, I have disputed, and if I don't get my refund I will do a charge back through my c/c company, please do yourself a favor and avoid this site they use the picture of the real product and you will not get what you pay for.

First i must say Ali express is a good site and the management will ensure that you get your money back once you make a dispute within the protection time. My situation is I purchased a blouse from Pingan Wang and my computer went down so i was unable to dispute during the protection time. I did not received my blouse i paid $10.98 USD for they never respond once to any of my messages. That person is extremely dishonest DO NOT BY FROM PINGAN WANG. WARNING!

Received a counterfeit micro SD card and supplier agreed, eventhough I had to pay the shipping cost, which is more than the price I payed for the micro SD!
From http://help.aliexpress.com/file_claim.html
* Full Refund
If the buyer decides to request a full refund, he/she must return the shipment to the supplier. Please note that the buyer is responsible for this shipping cost. Before the buyer sends the package back, please confirm the shipping address with the supplier.
From http://www.aliexpress.com/buyerprotection/how_to_be_eligible.html
* AliExpress Buyer Protection
AliExpress will fully refund the amount paid by the buyer. The seller will compensate up to two times the amount of the order placed.

That wasn't much of a help, since the dispute was closed (and not by me) and I have given up receiving my money:-(

FAST RECIVED AND NICE QUALITY, I LIKE THE SYSTEM OF PROMO, certify that this review is based on my own experience and that I am in no way affiliated with this business, and have not been offered any incentive or payment from the business to write this review. I agree to Sitejabber's Terms & Conditions, including to not write false reviews, which is in many cases against the law.
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