My order never came. But the tracking number showed delivery. I have to show them a form (the name of the form was never given) from the local post office, I won't be getting a refund. I guess the seller knows the aliexpress policy well. I won't be shopping here any more.
This outdoor camera is perfect! It is true quality color HD 1080P not like some cameras. The night vision is very well lit and the field of vision reaches very far. I added a 64gb memory card so it can store enough video footage for quite some time. It has motion detection to record when it sees movement in the camera. They have the option to get the cloud storage for weeks to a month. Depending on your situation and the price is very cheap. You can view the camera from anywhere through your phone with their App. I have no complaints about this waterproof camera and you won't either. Buy this item and you will be 100% satisfied just like me! Thank you for having this product at such a cheap price!
I ordered from Aliexpress and the delivery date changes all the time. I ordered a couple months ago and when I ordered it showed that my order is coming soon when it still hasn't come yet and it now shows to wait another month. I don't recommend ordering from here. Although it is cheap.
I am absolutely livid with this website I ordered my wedding bands from this site after processing my payment I got an email stating the order would ship after payment was verified then not 20 min later i get another stating my whole order 2 was canceled because payment could not be verified. What! Furthermore they asked for a scanned copy of my drivers license and bank statement showing the charges as well as an image of the card! Do you think I was born yesterday!#&@ no. To make matters worse they did process the charge to my bank which put a hold on the funds so I couldn't even use the money to buy the rings someplace else! I tried customer service and they are non existent and the chat is worthless every thing has to be on china's time 7-30 days to release the funds STAY AWAY from this site!
I ordered a dash cam from AliExpress. It was supposed to come with a real camera in addition to the dash cam, and the connecting cable I got only the dash cam went on the website and app. There is no place to request missing parts. Keeps going round and round showing more products to buy. Don't waste your money with this service.
As the items are not as description or lost, then you complain to Aliexpress, they will block your account. You will be unable to open a claim. And those items are never arrived, they will blame the buyer not the seller. Waiting for over 60 days, all the items are likely will not be arrived. The 100% refund policy and buyer protection is a fake. They spoiled those replica sellers and inferior/defect items sold on their website.
Beware! Do not buy from Aliexpress hair stores. Dream Beauty store will send damaged wigs to you and will not refund your money back. This store has poked holes in their own products and will sabotage products just to prevent refunds. Please do not spend your money because you will be disappointed.
I ordered a product that was not at all as advertised and did not work. I was offered $49.00 back of the $52.00 the item cost only to be told I would have to send back the defective product at my cost prior to getting back my money. The cost to ship back was $35.00. It doesn't matter that it did not work or that is is not what they have advertised. I will never buy from this again. They are thieves and their products are junk.
Tammy
Over the year I bought many things at Ali. All the screw drivers, nuts and bolts were good and did the job, but when it came to the 20 USD and up it was just a disaster. Problem is that Ali doesn't really protect you: Either get only half of the money back or ship the product back to the seller which often cost more than 15 dollars.
Here are some examples:
Sous vide system for 50 dollars stopped working after the first time.
Vacuum sealer for sous vide stopped working after the third time
Another sous vide never arrived. The seller sent me the money back. Nice guy.
Dacom Earphones disintegrate after about a year of use.
Other earphones for phones turned out to be with a non working mic. Did not get a dime. Money to the garbage bin.
There are many more, but I have other things to do. Eventually I decided to limit my shopping with Ali to 10 USD.
I ordered 2 balls of glow-in-the-dark yarn. I received 36 2.0mm knitting needles. Despite their own delivery invoice showing a picture of the knitting needles with a description of the yarn, they insisted that since a package was delivered (although the item sent was not correct), their obligation was complete. Be careful!
Answer: You are taking a very big chance by ordering anything from them... you will never get your money back and chances are you won't even receive the item you want. BUYER BEWARE
Answer: In my opinion. NO. I had to jump through hoops and make reports and threaten to make reports, it didn't help. I got my order, but couldve gotten the same thing from ebay faster and easier.
Answer: I purchased 3 pair of van's brand shoes via different companies on aliexppress and all were true to size. The off brands are not, so you need larger than you wear. But, ask and ali will usually provide a size comparison chart for you to use.
Answer: No customer service. Some sellers are dishonest. No way to recoup your money for items never sent. Bogus tracking information since no custom number unavailable. Sellers asking for your your PayPal account to make a refund when they are suppose tp use Alipay. Clean up dishonest sellers like co-co fashion store. I have ordered tother items thru Aliexpress without a problem but you should get rid of the bad ones. I am reluctant to use Aliexpress again after this bad experience.
Answer: There is no customer service what so ever so be very careful when buying on AliExpress. Buyer protection is a load of BS and if problems arise with your order they will always side with the seller. I would suggest using a shop that someone that you know has already used to purchase hair.
Answer: Omigod, they're not just knockoffs, they're knockoffs that are produced in someone's ill-lit basement by captive chimpanzees that are blind, malnourished, and suffering closed head injuries. Seriously, you'd get better value from your money if you used it to wipe your bum. Don't buy from this group of criminals and ripoff artists!
Answer: I had this issue several times. The issue is that they only allow a certain number of characters ( Letters and numbers) in the description of the problem. So you will need shorten the number of words in the description and re-send until it goes through.
Answer: From my experience, there are as responsible sellers and is not responsible sellers. Second worse then have to raise a dispute. If this does not help, then raise a dispute above, and then as they say it all depends on You. As far as your arguments are strong. Almost always get a refund in the amount of shipping cost or part cost of the goods, if the goods were not received appropriate quality. Less full price. The full value is returned when the order didn't come at all. Also when you have paid but you did not send an order for a certain time. But again, it all depends on your arguments and facts provided by the seller or, to the Commission on the proceedings of the claims. But it is also necessary to take into account all the items from the seller, this is what guarantees he gives, product reviews buyers. And his overall rating. Never be lazy to write a review about the product from a particular seller, you will be the same customers as You. There is also an important factor, which I would say is pretty negative. It if the product was defective and not as described on the website. The seller has the punkt Returns accepted if product not as described, buyer pays return shipping; or keep the product & agree refund with seller.) 1. If the seller accepts returns, and the buyer also wants to return their purchase, simply follow the seller's sets of Returns on who will pay the return shipping fee. If the seller will pay the fee, communicate with them in advance about the payment method and the logistics service. 2. If a seller sets no return necessary or you want to keep the product, simply agree the refund amount directly and ignore the return shipping fee. It turns out that if you decide to return, it will often more expensive than the product itself and the meaning of no turning back, because when you return the money, only for the goods excluding the cost of shipping there and back. Therefore, I can not sell brand quality products, and will only return part of the money for the goods. That financial will have a negative impact but only You. Which means be careful, cock all the "pros" and "cons". You are not forced to buy it personally, Your decision. The more You provide facts that you have been deceived, the more chances and money You have spent, You will return. For all the time of purchase, the money is returned in full or in part. The Commission for the analysis of complex situations works, but is considering the case for a long time, so don't despair if You didn't reply, just "keep abreast" and you will not lose anything Sorry my bad English :)
Answer: Do not buy from aliexpress the quality is terrible and lots of sellers never send the items. Also they sell counterfeit designs too which is illegal to purchase.
AliExpress has a rating of 2 stars from 7,705 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AliExpress most frequently mention customer service, tracking number and credit card. AliExpress ranks 383rd among Wholesale sites.