AliExpress

I ordered bulk cover buttons. They did arrive, BUT were recycled, filthy, covered in oil and extremely poor quality. I contacted customer service... which was a nightmare... after several days back and forth they tell me I can return the merchandise if I pay the shipping which would have been over $20. The shipping back to China from the US is ridiculous! Why do I need to fork out even more money that i may never see? This product was total junk. Customer service is horrible I advise to stay away!

After waiting months for my order and eventually opening a dispute, my dispute was denied because according to them "I did receive my item". My appeal was denied and no refund. I have phoned all my local post offices and this parcel was nowhere to be found. This was my first time ordering from AliExpress and I so regret ever doing it. I will NEVER EVER buy from their site again. They have much to learn from sites as Wish and Banggood with regards to customer care and protection. Shame on you for stealing my money!

I purchase a fog light cover for my car that did not fit. I asked for send me a return label they send me the return address in China which cost more than the actual price of the product. Don't buy anything through Ali express if you need to return they will not issue any return label. Most of their products are shipped from China and more shipping costs to return.

In this world of next day/same day delivery it's always good to know that there is a much cheaper alternative so long as you are prepared to wait for it. As well as unusual and unique items there are a lot of things that are the same as branded items but half the price. The search filter has a useful "free shipping" option, and those items don't cost anymore than the paid for shipping, quite often they say it can take up to 3 months to deliver but the item arrives within 3 weeks. You can get anything from pasta machines to Kevlar fabric from there and trawling through the endless possibilities is fascinating. Unless my purchase is an urgent buy I always go to AliExpress.

If you want to save your hard earned money, time and peace of mind, never, ever buy things from aliexpress, specially electronic goods. I had bought a phone that was out of production. The seller promised me that it's a refurbished original phone and so i ordered and paid extra shipping costs hoping for faster delivery. Instead, the seller used another courier service which did not cover the extra shipping costs.

The phone i received did not even turn on. The seller sent me another, same story, didn't work. If you can get a product at your local store for a few dollars more, buy it there, rather than form the unscrupulous crooks at aliexpress.

Very poor service compared to Ebay. Ebay intercede when there is a dispute and resolve it quickly. This Ali crowd do nothing and let matters drag on and on so you're left waiting forever for a refund or any kind of resolution. I'll never use them again. It only gets one star because you have to give it at least one.

That someone writes that their sellers are cheating, the goods do not reach, and something like this!? My personal experience for over a year, more than 50 purchases! Of course, not all were delivered on time and there were defective ones, but the sellers always agreed to compensation or a refund! Just maybe someone's hands are from the wrong place? =)

I am an upset customer who made a purchase from you and received it broken. The package itself was in impeccable shape however, the product was broke. I reached out to express my concern to have a new one replaced and was told. "Sorry, the shipping is too expensive" I have paid for this product and order it with "FREE SHIPPING" by there choice. I feel we as customers should be advised if the product comes damaged we cant complain because the shipping is free. Nor can I get a full refund. I am out of the product and monies spent. PLEASE NOTE:::: NO refunds or exchanges on damaged items with free shipping. Guest what! They also cancel your account. The disputes and all orders is gone from my account... I still have another item to be delivery? Or not..

I know we all want the cheapest prices and I'm guilty of that too. With this site though it really is a total gamble. I've used them a dozen times but been more disappointed than happy. Yes, you can get great bargains, but the things is you can also get disappointing low quality junk that doesn't last 5 minutes of use, and unfortunately that seems to be mostly what you do get. I won't use them again and instead will now make sure I pay for quality that lasts - lesson learned I guess.

Ordered size extra large - tag said XL but was actually a medium. White fluffy lining was leaking out of the pockets and sewn into the seams. Several long threads were visible at the seams. Low quality item. Getting a refund took forever - seller wanted me to return the coat even though their policy said no return was necessary if dissatisfied. Eventually received full refund without having to return the junky coat even though I had to fight to get it. I would not order from this company again.

I am so stupid to trust this website. I placed an order that guarantees delivery

Within 1 month. But I waited 3 months and still get nothing. After submitting

A complain, some robots like reply was sent to me and need me to submit the

"evidences". The tracking number shows the package is still in "transit". And

They insist I have to give them more evidences to refund. Overall, they just

Stole money from your pocket.

Scam alert!

My order was shipped to my house initially but were faulty products (jerseys) and when contacted they said they would re-ship it but can only do so after I provide positive feedback. It was then shipped, but to the wrong address (sent to Florida, and I live in New Jersey). I've tried to contact their customers service without response several times now. Really bad experience.

I give the website 1 star because I cannot go through and file a dispute or edit my feedback.

"Cheap" site which has low prices, at least until last year. Since one year shipping has an average cost of about 1 euro, while Aliexpress standard shipping goes from 3 to 5 euros. In general all goods arrived at home, despite long times (1 month and more). I don't know why they consider Liege in Italy, it's located in Belgium (when I look about tracking inside this site, they claim goods have just arrived in destination country, but in reality they are in Belgium). Then goods get a long "trip" before arriving in my country.

I've been buying many goods on AliExpress - never had any problems. It's an auction site so not everything is good quality and worth buying but it's easy to choose good products and sellers by simply reading feedback. I saved a lot of money comparing to buying the same stuff in me home country - so definitely a recommend! The bad side is the shipment sometimes take ages (1-3 months to deliver).

Low prices and too much propaganda are all traps! Then you discover greedy sellers that refuse to return your money, you will suffer until reaching customer care and convince them that the apparel is not working and not you are incapable of configuring it (that what's the seller will allege to waste time)! Lost 200 USD in electronics, but I am fine now as there is no dispute stress. 3 disputes in 5 buys, funny that few dollars buy works but expensive buys of electronics are big headache!