Ordered 6 items of items. Only received 3. They say shipping by air and after checking delivery it has been stuck somewhere between China and Canada for 2 months. Last time I checked there is no airport between Canada and China.
Items are not the best in quality but the price reflects it. You get what you pay for.
I don't know how they even stay in business especially if they want return customers.
I also think they control the tracking system to say it on route when it isn't.
I've purchased about 10-12 times from this site and have never had an issue (knock on wood). It was all crafting items so perhaps that's has something to do with it. All of the sellers I used have several feedback responses. I also only use my actual credit card, not debit mi called to verify that I would be covered with my credit card company in case something were to happen and they assured me I would be. I obviously can't wholeheartedly recommend this site for everything but for the little things my friends and I have purchased we've had no problems.
I've shopped 'ali' three times at least... one was great! My issue is the return policies for errors in what was advertised and what was sent. This last time is the cutest! Order very nice & in english with seller. Upon arrival product was three times to small. Ok, simply return right? No, all future contacts with seller were in Chinese and the translation screen was of no help. Tried to email ' Ali " for help... none available. So, now i have the second product I will give to charity... might be the third... so exasperating i try not to remember. If this company continues in business they will have to go a long way in improvements before I trust them again. I simply say " DON'T "!
Ordered some charms from these clowns specifically to see if they we're a reliable supplier. They are not! They sent me junk not even similar to what I ordered. They post a picture of an origami owl charm with same description and send some stamped out junk which I put directly in the trash upon receipt. Do not waste your time or money with these thieves, buy a lottery ticket, it would be money better spent!
Almost 4 months I'm waiting my item. Ali keeps saying to check my "Post office". I said "My post office can't find my item". Ali closed my account. Don't waist your money here. Better to use paypal for the payment where you can dispute.
Now I ordered 130 items at AliEpress, and overall I'm pleased with the things I bought there.
But,... you must be careful. Some sellers are bogus. 8 orders of the 117 things I ordered didn't arrive or where faulty. So 8 times it went wrong, but I get partially my money back. I bought there a lot of different things, led-lamps, clothing, hearing aid, access/point-repeater, usb flash drives, batteries, underwear, shoes, SD-card, led-neon, led-dimmers, professional thermocouple, silicon baking mat, pool floating thermometer, hair clipper, leakage circuit breaker switch, sandals, passive POE injector, IR security IP Dome Camera, custom made neon, CAT 6 network cable... and much more. If you buy something there, you must communicate with the seller, otherwise it could go wrong.
A few things you better not buy on AliExpress are Smart phones or tablets. They are not build for the European/American market, so you will have issues regarding net compatibility.
People here are complaining because they don't know how to buy or how to convert sizes, aliexpress is a good as ebay it relies much on the choices you made on the website, if you know how to read, and pay attention everything is gonna be alright. I bought around 50 items in the past two months from the site, and I had about 5 problems (different colors or products), and I've received full refund for all of them, the website is safe, the prices are good, so it's perfect
Purchased garden water timer, vendor does a bait and switch, got useless plastic figures that were discretely mentioned in the ad. Launched a complaint with the seller and with AliExpress, cryptic process, with little feedback. Ended up $5 out of pocket and a huge waste of time.
This site is a scam, I had two orders which were never delivered. After complain with the vendors they just disappeared. AliExpress.com does not take trust and safety seriously as well as claims of fraud. The other products that were delivered were all of very poor quality. Please take your money somewhere else, I deeply regret purchasing from AliExpress.com.
This is a scam portal with no customer services. Everything you get there are either a scam, fake or absolutely crap quality. I have no idea why we allow China to produce stuff any more. All they do is scam people. The west should pull out all investments and production from China.
No matter how enticing the price, you will get totally screwed. Product arrives, wrong sizes, you have to pay to return, false tracking numbers, lies, lies, lies, continually asking for the same information. Dispute process is a total dishonesty and they eventually just quit responding. Don't use PayPal as they leave you hanging out without a refund or product.
The hair was amazing, really good for the price! Very easy to achieve the water wave look with this hair.
I got 24'' 26'' 28'' x 20'' closure for a great price in total - £121.90
The delivery time was super fast - 5 days to the UK.
Overall, I was so impressed with the quality and the outcome. Even though shedding is minimal. But it is curly hair so.
If you want to see the quality before purchasing. CHECK OUT my youtube hair review video on this poker face hair:)
Youtube channel = goldrica
I tell you every detail you need to know about the hair before purchasing :)
I ordered motorcycle turn signals. Immediately after placing the order (i. E., less than five minutes) I notified them that I'd erroneously ordered the wrong parts and asked to cancel the transaction. I received a nonsensical response from the ALI website that didn't respond to my question. I then followed up several times - but zero response. They did charge my credit card however. Anyone using this website needs to realize that you have zero recourse if there's a problem. Very unhappy.
I cannot make a good recommendation. I made few purchases on Nov 11. But all these orders were closed by them without a good reason. They just telling me to verify my identity. My credit card and statement. I do not understand why they need all these personal info and I refused. My transactions went thru credit card validation and in good standing. Aliexpress was stopping it. Then I turned to ebay and bought the same item by paying 10 dollars more. In retrospect, I suspect aliexpress is posting bogus items with dirt cheap price to attract attention. But they do not have the stock at all. Now I understand how they made record sale as many purchases are fake. Forget this sneaky website and u are taking chances if u want good bargain. The good deal just did not exist.
I ordered two camo suits from MG STAR CN online store which working on Aliexpress.com. I got one suit instead of two. Trying to get my order or my money I have been corresponding with this store about 5 months and finally didn't get nothing. I'm so upset.
I placed my first order with them last month and was pleasantly surprised that the item I ordered (some LED strip lights) came undamaged and working good (so far). What I didn't like was the 4-week wait time, which apparently included some customs delays. Will probably use again.
AliExpress' issue resolution is a joke. The seller shipped a wrong item. AliExpress marked issue as resolved (on their own without my input and they expect me to pay for return shipping? I will never purchase through their site again.
I wish i could give them zero stars.
Aliexpress offers good discount and great prices but does have some really silly sellers on their platform.
I've had good experiences and few bad ones with aliexpress. I try to avoid the fraudulent sellers by buying from accounts with more than a thousand positive reviews from real shoppers.
Prices get raised at checkout. Be aware of seller Shop******* Store or best known as Kids&toy store, they normally are on AliExpress CHOICE specials items are shown at $1.99 but during checkout they will raise them to the original price of $3.50. I placed a second order to verify that prices are increased during checkout. Contacted AliExpress customer service and was told to contact the seller which didn't care. This seller has around 10% 1-star reviews but in reality, it is worse than that. I cancelled both orders and requested refund, because I was given a refund i was not allowed to review the seller.
I should have read reviews before buying. Lesson learned. Never received my order. Customer service is a joke. They just tell you to wait longer then release money to seller in China. I am convinced this is a total scam. Beware... don't lose your money like I did.
Answer: You are taking a very big chance by ordering anything from them... you will never get your money back and chances are you won't even receive the item you want. BUYER BEWARE
Answer: In my opinion. NO. I had to jump through hoops and make reports and threaten to make reports, it didn't help. I got my order, but couldve gotten the same thing from ebay faster and easier.
Answer: I purchased 3 pair of van's brand shoes via different companies on aliexppress and all were true to size. The off brands are not, so you need larger than you wear. But, ask and ali will usually provide a size comparison chart for you to use.
Answer: No customer service. Some sellers are dishonest. No way to recoup your money for items never sent. Bogus tracking information since no custom number unavailable. Sellers asking for your your PayPal account to make a refund when they are suppose tp use Alipay. Clean up dishonest sellers like co-co fashion store. I have ordered tother items thru Aliexpress without a problem but you should get rid of the bad ones. I am reluctant to use Aliexpress again after this bad experience.
Answer: There is no customer service what so ever so be very careful when buying on AliExpress. Buyer protection is a load of BS and if problems arise with your order they will always side with the seller. I would suggest using a shop that someone that you know has already used to purchase hair.
Answer: Omigod, they're not just knockoffs, they're knockoffs that are produced in someone's ill-lit basement by captive chimpanzees that are blind, malnourished, and suffering closed head injuries. Seriously, you'd get better value from your money if you used it to wipe your bum. Don't buy from this group of criminals and ripoff artists!
Answer: I had this issue several times. The issue is that they only allow a certain number of characters ( Letters and numbers) in the description of the problem. So you will need shorten the number of words in the description and re-send until it goes through.
Answer: From my experience, there are as responsible sellers and is not responsible sellers. Second worse then have to raise a dispute. If this does not help, then raise a dispute above, and then as they say it all depends on You. As far as your arguments are strong. Almost always get a refund in the amount of shipping cost or part cost of the goods, if the goods were not received appropriate quality. Less full price. The full value is returned when the order didn't come at all. Also when you have paid but you did not send an order for a certain time. But again, it all depends on your arguments and facts provided by the seller or, to the Commission on the proceedings of the claims. But it is also necessary to take into account all the items from the seller, this is what guarantees he gives, product reviews buyers. And his overall rating. Never be lazy to write a review about the product from a particular seller, you will be the same customers as You. There is also an important factor, which I would say is pretty negative. It if the product was defective and not as described on the website. The seller has the punkt Returns accepted if product not as described, buyer pays return shipping; or keep the product & agree refund with seller.) 1. If the seller accepts returns, and the buyer also wants to return their purchase, simply follow the seller's sets of Returns on who will pay the return shipping fee. If the seller will pay the fee, communicate with them in advance about the payment method and the logistics service. 2. If a seller sets no return necessary or you want to keep the product, simply agree the refund amount directly and ignore the return shipping fee. It turns out that if you decide to return, it will often more expensive than the product itself and the meaning of no turning back, because when you return the money, only for the goods excluding the cost of shipping there and back. Therefore, I can not sell brand quality products, and will only return part of the money for the goods. That financial will have a negative impact but only You. Which means be careful, cock all the "pros" and "cons". You are not forced to buy it personally, Your decision. The more You provide facts that you have been deceived, the more chances and money You have spent, You will return. For all the time of purchase, the money is returned in full or in part. The Commission for the analysis of complex situations works, but is considering the case for a long time, so don't despair if You didn't reply, just "keep abreast" and you will not lose anything Sorry my bad English :)
Answer: Do not buy from aliexpress the quality is terrible and lots of sellers never send the items. Also they sell counterfeit designs too which is illegal to purchase.
AliExpress has a rating of 2 stars from 8,019 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with AliExpress most frequently mention customer service, tracking number and credit card. AliExpress ranks 383rd among Wholesale sites.