AliExpress

I ordered several items using this site. Out of 5 I only got 2 items. Other items takes forever to arrive. And after forgot about it, I got an email saying my item was marked as delivered. I filed complaint against it and they replied to my complaint by saying not refundable because it's been delivered. I just gave up disputing for some items that costs only $10 something. It just stresses me out keeping an eye on this product. I warned you guys so be aware.

The website may say different. The truth is if there is no way to return damages goods

I bought refrigerator filters that leaked.

I paid fo new and was sent used

To get a refund Ali required I pay to ship them back to get a refund. The shipping would have cost more than the product was worth

Ali asked for video proof that was impossible to provide! Try taking a video of an internal leak. NONSENSE. Simply an excuse for not honoring their guarantee

I have been using AliExpress for the past two years to buy jewelry supplies for my handmade items and never had a bad experience, maybe one or two missing packages but I always got a refund, you have to keep an eye on the purchase protection so you can open a dispute before the time ends, overall very good experience. I really love the site and the prices but you have to be willing to wait to get your product as it takes several weeks.

So I purchased from Aliexpress before. I never had any problems. I decided to purchase an item for right around 500.00 dollars. Said it was in the U.S. and would ship from U.S. Once I ordered, I received message saying that item wasn't in U.S. but one without upgrades is. So I agreed to go ahead with purchase. Then it shipped from china anyway. Seller gave me fake tracking info. Said it was in NY. But tracking info he gave me said it was in china. Now he says it's delivered in Florida. I live in Nevada. Aliexpress won't even look at it for another 5 days for some reason, you can't get in contact with anyone. Seller said he'd refund me the money less the shipping cost. Holy hell. He's not giving me back anything unless Aliexpress forces him to and even so why would I pay for shipping when I haven't gotten anything. Man don't buy from these people. So I figure that unless Aliexpress helps in 5 days I'm out 500.00 dollars. I hate people.

The Alibaba Group which Aliexpress is a part of, got its name from Ali Baba, what they didn't mention was the forty thieves. The web site is loaded with counterfeit products and misrepresented products. This is not an EBAY or Amazon site. The site does not give you ANY buyer protection. Since the sellers know this, you will rarely see a refund. If you tell them it is a counterfeit product, most likely you ignored. They claim they need to get notification from the manufactures management. I do not buy counterfeit products, not for the fine but the fact that someone needs to get paid for his efforts.

I was a platinum customer but I suddenly stopped receiving the orders. (probably Covid logistic issues) All my packages were sent back to the seller.

After asking for refunds they suspended my account and now I have lost 100+€ worth of orders.

Going to avoid Ali from now on...

Qi yan this person kept buying time and then said no refund. I would stay away from this seller and always file dispute immediately when you have a problem with product before time pass on opening dispute.

Aliexpress is excellent for cheap things! I never had an issue with Aliexpress. Refund policy great
I never bought expensive products like large tv, laptops, etc. This will be Stupid for the repairs in guarantee and after.

This was my first time ordering with Aliexpress. I had read that people buy their 3d printer parts from them. I never received my order, no change in delivery status for weeks, no help from Aliexpress or the seller, Artillery Dealers Store. Told me I needed to pick up the package, but no idea where it was, USPS never in possession. I had to resort to contacting my credit company to get any results. Crooks, thieves.

I've ordered 105 items from Aliexpress, only 1 item was unacceptable. Just ordered a football jersey very high quality for only 23 bucks and it came in 7 days. I really look at the items several times. Sizes are tricky, some apparel are true to size but 90% are a fit for Chinese size people. I've always manage to get great items. Thanks Aliexpress

I ordered a few items and one package showed delivered but I didn't get it. Contacted the post office and was told my package was mis-delivered by the postman. Items were never recovered. Contacted AliExpress with documentation from the post office to get a refund. They denied my request 5 times. I sent them an email from USPS showing all information they requested except an official seal as my local post office told me they don't have a seal. An official email on USPS letterhead should be enough but not for AliExpress. I'm working with my bank to get a refund now and I'm done dealing with Ali. I've been a customer of them for several years and now I'm taking my business elsewhere. Customer service is not helpful at all.

**SCAM ALERT**

Their review system is a scam. It gave a positive feedback on its own.

The website is only good if you are buying stuff like wires or cases. Other than this, I can tell you with experience, the stuff you get is garbage, quality is worst not even bad. Also it takes a while till you get your stuff. It took a month or more for an ipod cable.

I bought clocks, watches, even electronics from this site. And I am seriously, the quality is fake and everything I bought have been broken.

Seriously stay away from aliexpress or perhaps any chinese stores

I recently bought a dress from this site. I received one with the front part of waist is not completed sewed up. My tummy will be exposed if I wear it. Also the neck part is miss aligned. Both problems are in the most important parts of a dress. And the seller said it is a minor problem. The seller refused the partial refund I asked for tailor cost to fix the problem.
I immediately cancelled the other order that had not been shipped. After more than 24 hours, the seller still shipped out my order.
This site is really a scam. Do not even submit an order!

I made 50 purchases on Aliexpress. I bought electronics (oscilloscope), razors blades, electrical connector. I agree with most reviewers regarding buyer protection, there is no buyer protection at all. The 60 days delivery protection is a joke Electronics products don't last long. Two of my products lasted a week,a third one still working, I don't know for how long. Shipping time to Canada is slow if you use regular mail. Over two month is with China Post. Most products are cheaply made and don't last. There is some quality products there but there are difficult to find. Aliexpress erases reviews even positive ones. I used to write long positive reviews just to see them eventually deleted. They kept the 5 star rating but erase the review text. I have now stop shopping there. I only go there when I cannot find something locally.

These sites Ali Baba and Ali Express are Shady at best. They charge your credit card right a way but you may not be lucky to get your item at all. There are many Crooked Seller in this site and no surprise Ali Express will take their side even if you open a dispute in case of no show of items that happen a lot more than you think. Your money your choice. I personally feel bad complaining in the past about Amazon or eBay they are serious companies with serious customer service not like these con artists.

AliExpress just protect their people not customer, they never investigate your case. They just see tracking was delivered and picture from seller. Did not know that tracking number was of someone else and picture is their front door. ( because seller input tracking number of someone else add it to your order).