AliExpress

I have been shopping on AliExpress for 10 plus years. All of my shopping experiences have been very good thus far. The key to making a good purchase is to pay attention to the stores ratings and also communicate your needs with the seller before purchasing your item. Especially if you are not sure of the size you need. Know your measurements before purchasing Shoes and clothing and compare your measurements to the measurements in the sellers size chart. A lot of the clothing are Asian and China Sized, Which do run smaller than US sizes. If unsure The seller will help you select the best sizes for you.

I want to remove my account because there is no buyer protection at all! As many time items were lost on the way, that many time I didn't receive any refunds! Sellers are not responsible for that! That's why I am switching to Temu.

I could have given five star for the timely delivery but my product was not as ordered. I paid for a 25cm long iPhone charging cable to use with my car charger but they delivered a cable which is about 6 cm long at best. This is very unfortunate and I have had to get another charging cable locally. Reading the awful reviews here, I wont even bother to follow up for a refund or anything.

Never Again!

I couldn't find rate 0 for them or less.

I opened a dispute for a non-working item send by seller A+ Seller components by best price!
"http://www.aliexpress.com/store/*******".
And i sent them the prove of a non-working board since Nov. 18 2013 Dispute in Progress with no response.

Also its the same alibaba.com website. Thats "Ali-Baba and the 70 thief"

Within 10 days i will work so hard to rate them down in every website.

After about 15 orders from Aliexpress, I can determine that Aliexpress is too expensive:
1) I have multiple shipping addresses, and always keep getting the shipment to the wrong address that require extra shipping costs to the right address.

2) When ordering clothing, out of the 3 orders I made, two were the wrong size. Shipping back is prohibitive, so the unfit clothing went straight to the Salvation Army.

3) Quality. In three cases quality was so bad and the products were used for very short time before being filed in the garbage.

I ordered my purchase, and they asked me to wait 40 days for delivery. Now it's more than 60 days. I tried their tracking number - no use. They asked me to check with my local post office. After this message, they deleted my order numbet, tracking number, all messages including their e-mail confirmation. Moreover, this item is no longer on list of items. I cannot get their custom support - it's impossible because I don' have order number anymore. So my only witness is my bank statement.

I ordered from Mr. Jack. He is a JERK. I ordered 5 or 6 adidas dog shirts in size XL. I also ordered one XXL. The 5 OR 6 XL'S do look like size small and won't fit any of my dog's bodies. Mr. Jack refuses to give me a refund and wants me to spend money shipping their HUGE mistake back to China! These people are $#*!ed, as I have pictures of the XXl vs their XL. In the United States their Xl shirt for a dog would fit an 5 to 10 lb dog! These people are ignorant and do not appreciate keeping a customer. I now have to dispute with pay pal, I refuse to have to pay for this. I officially will never order from ali express again.

My partner brought me 3 solid state hard drives a grand total of £73.50
I see some on here that some ppl as lost more then i have, it don't matter even if it's £3 or so it's money, It's an item you needed but was not working etc etc.

Why should this be allowed, it's disgusting. I assume people did the same as i did the cost, due to the cost of living... Yeah your gonna think your having a bargin, think again your NOT especially Hard drives, they are FAKES. They work so far and then they just sit there doing nothing. So please please please take my advice don't buy hard drives on here, saying that just don't buy nothing on here, you will 100% be scammed.

Site does not work for consumers. Sellers use "generic" photos that do not match the actual product. Actual product color, size, material is usually off. I think they consider this an acceptable business practice and not fraudulent, and maybe that is true for wholesale buyers/sellers. Consumers expect to get exactly what is advertised. Refund process does not work, site makes you give a long explanation and upload photographic evidence and then ignores you, no refund ever.

Updates Nov/17. Been awhile not buying anything and i think the shipping is somewhat better than before. To my surprise, the fastest shipping method turned out to be anything by China Post. Even AliExpress own shipping method is way slower from being handed over to one Logistics company after the other after the other.

So new tips for worry-free shipping. - Nevermind AliExpress Standard or Premium. Theyre slow, because parcel is being handled by logistics after logistics. Pick anything China Post, which is free mostly. Even their seem to be cheaper - small packet ordinary - is pretty fast, and traceable although sellers would say the otherwise

I ordered a hard drive which did not work at all. The seller would only refund if I sent a video. What good is a video of a non-working HD? Its just a way to avoid having to provide a refund. AliExpress offered me $1.00 for my troubles. They were $34.00 shy of the refund mark. This company sucks and the products they sell aren't much better.

I allowed my sons to order a fidget toy from a seller who sold it to us and then contacted us after the sale had gone through to ask for more money via a 'link', I refused to pay more money so the seller refused to ship but had already marked the item as shipped, this resulted in me having to wait to open a dispute before I could ask for my money back. The dispute was eventually opened 10 days later only for the seller to pay half the amount and close the dispute. Ali Express have not only got a 'Bot' system as customer service, therefor there is no way to report scam sellers and receive your full money back. BEWARE.

I'm surprised at all the bad reviews of Ali. Ali has been great for me. I think the purchase protection system is way better than Ebay. They don't release the money to the seller until 15 days after you acknowledge receipt of the item. Once I had a damaged item shipped to me. I sent pictures to Ali asking for a partial refund and I was refunded immediately. I like that I can use my credit card on Ali because I've been screwed by Paypal with fraudulent sellers on Ebay a couple times. Anyone who thinks Paypal is safe is Naive. If Paypal can screw you they will. True some of the stuff on Ali is Chinese junk but it's no different from the Chinese junk on Ebay and other websites and I often (not always) find the best price on Ali. I've ordered many many items from Ali and have never had a problem that wasn't fixed. That's not something I can say about Ebay.

I bought three pairs of shoes from IncreasingShoes. They arrived quickly and the quality to my eye seemed very good and even excellent. But looks can be deceiving. Within 6 months of purchasing those pairs, the inner molds of one of the pairs had completely disintegrated, rendering the shoes useless, even though the exterior still looked perfect. I wrote to the company asking if they would send me new inner molds to replace the defective ones. They declined to offer me new inner molds and they even declined to offer me separate inner molds at any price, let alone a discount. The company only offered me a small discount on purchasing a brand new pair of shoes all over again, like I need to risk buying another defective product. This is definitely a buyer-beware situation. There are other companies out there with products as least as good and with real customer service. I'd avoid IncreasingShoes.

Don't purchase from this site. I am in the middle of a dispute, the SITE. Is taking the sellers side. I received faulty goods, sent it back in May, I have just been told as they took so long to investigate ( due to a high demand of people unhappy with the products) that there is now no way to track my package, therefore NO REFUND will be given. Feels like a scam to me.