Fanatics has a rating of 2.4 stars from 3,941 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fanatics most frequently mention customer service, day shipping and business days. Fanatics ranks 1st among Jersey sites.
Can find everything you need on this site! Love the variety of items.
Quality merchandise, easy to order, great for gift giving.
I ordered two shirts…both are great…size seemed good also.
Prices are reasonable. Large selection. Many college and professional teams to choose from.
Fanatics is the best for pretty much all sports apparel
I have a obsession with the Gear on this site everything is well made and good fit
My clothing came in a timely manner I was able to give as Christmas presents
Always great service and fast shipping, never had a bad experience with Fanatics
Never had a problem what I have ordered has been correct and completed
Love fact that you carry larger sizes. Fast shipping!
Everything a sports fan could want. Good communication, fast shipping. Quality products.
Excellent service with this company. Products are great quality.
Fair prices for their products. Receive the items I ordered in a timely time
Never had one issue from ordering on here.I love shopping fanatics for my kids.Never disappointed
No problems ever with Fanatics. My go to for sports apparel
Product arrived in timely manner.was exactly as described..
I've had great overall service in all my orders. I'll be ordering more
Answer: I have no experience ordering from Australia so I'm afraid I will be of no help. I do agree that the holiday will add a little extra time but I don't believe it's as bad as everyone is saying. I don't know why I had such a good experience with them when it sounds like everyone else is angry with them. I'm curious to see how it goes for you.
Answer: Good luck. I just kept getting stupid answers until I filed a BBB complaint. Then I got instant satisfaction.
Answer: Hello Timo, Thank you for your feedback. We appreciate your business! Mike, Shannon, and Brad -- We would love to have an opportunity to work with you each regarding your less-than stellar experiences. Please provide your order numbers so that we may research and work on resolving your poor experiences! We value each of you and hope you will give us an opportunity to make this right.
Answer: No kidding. These fools are liars and thieves. They literally have fulltime dedicated employees who monitor sites like SiteJabber to provide responses to all the well deserved, nasty Fanatics reviews. It is entirely likely that any and all positive reviews touting their customer service are internally generated by their own employees. Write letters to your licensing body whether it be NFL or MLB and let them know about Fanatics and their FRAUDULENT and DECEPTIVE business practices. Fanatics should be glossed as Fraudnatics. BUYER BEWARE!
Answer: Hello, Thank you for reaching out to us. When an item is found to be out of stock the money is refunded back to the original form of payment. In addition, we issue a store credit on top of this for the inconvenience.
Answer: I would not worry to much about the negative feedback. You should get your items delivered to you with no problem. It might take a little time to be delivered but I had no problems with fanatics.
Answer: Please provide us with the contact information we can best reach you with so that we can pass this along. Julia.
Answer: Thank you for your correspondence. I am very sorry that you had this issue with the item. If you could please private message me your order number so I can take a further look?
Answer: Hello, thank you for reaching out. Upon reviewing your orders should arrive no later than December 13,2017.
Answer: Thank you for reaching out Michael. Refunds can take 2-7 business days for the refund to reflect back on the form of payment that was used at checkout. Thanks, Cayla