Fanatics

It was a good quality shirt and have enjoyed wearing it

Purchased a bag for travel. Great item. A lot of room

Lots of variety and additional promotional discounts on many. Many items.

Great products & service. Would like more sales & free shipping.

All the hats l got was great they are AA+ and great looking and graphics and quality of them.

Everything is always great. It is easy to order, easy checkout, good prices and deals.

I love the jerseys I bought from u guys a month ago its the best.

Very good experience. Fast shipping, authentic item, good quality. #1

I have had had no problem yet. I like Fanatics! Syracuse, Warriors and Yankees!

Good turn around time, packages and items were good quality

A couple of shirts I have bought have shrank horribly.

Very nice shopping experience, easy shopping site, clearly done.

It was new to me it was easy to order your clothes are very well made I

I honestly never write a review but this was the last straw for me and I just had to do it. It appears that Fanatics believes that as they grow bigger as a company that they can treat their customers like garbage, I guess this is how you act when you fell as if you have a monopoly on the market.

The other reviews on this website DO NOT lie. I have been ordering from this company for many years and have put up with late deliveries, wrong products being sent, crazy shipping fees and exchange rates, but I have always been loyal. The customer service has never been great but was at least adequate in the past and they would eventually listen to your concern after a few attempts and some reasoning.

However, if you are buying Internationally, DO NOT DO IT. I live in Canada and my most recent purchase of around $120 came out to roughly $210 dollars with the exchange rate and the over $55 dollars of shipping and tariffs. Even still, like a sucker I put up with this because if you want NFL and NCAA gear it is the price you pay when you live in Canada and the local stores do not carry as much stock in ways of these items.

The reason for this terrible review though is regarding the purchase I made prior to this one which I just received yesterday, which was to be given as a Christmas gift, the shirt size normally ordered is XL or maybe XXL if it is a slim fitting item for this person. However, the item we received was an equivalent to a 4XL size if not even bigger and would not come close to fitting the recipient of the item, as it would almost fit like a dress. When contacting Fanatics Customer Service for over an hour and dealing with four separate representatives, two of which disconnected from the chat, all of them refusing to provide me with a fair solution. They wanted to refund me for the item and have me repurchase it with new shipping costs while also requiring me to cover the shipping costs of returning the item in question, furthermore, while also losing the money for the original shipping and tariff fees. So sorry for the long winded review, but long story short, please save your money and do not give it to this company. Buy local or support a mom and pop small business that will provide you with far superior better customer service. I will NEVER again purchase from this company after spending thousands over the years with them. The reviews on the internet do not lie everyone, they have four reviews that I know of rating them 3.7,3.4,1.6,1.3, respectively and this many people cannot be wrong or it cannot be a coincidence, which I know from experience now to be true. STAY AWAY! Do yourself a favor and save your money and your frustrations, you will be happy you did! The absolute Customer Service

Price was decent and the delivery was timely and I love the hats