Fanatics has a rating of 2.4 stars from 3,941 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Fanatics most frequently mention customer service, day shipping and business days. Fanatics ranks 1st among Jersey sites.
Review my pictures of what I ordered and what I received
Such a huge selection of different sports gear covering all leagues.
Thank you, Michael. We are always looking for ways to get our fans into the game! Thank you, Jordan.
Great experience with the product and it came in time.
Hello Chavela,
Thank you for taking the time to leave us this nice review! We truly appreciate these kind words and look forward to the opportunity to serve you again in the future! Thanks, Shane
Website is very easy to use, great selection. Had almost everything in my size, and was available.
Hello John! Thank you for reaching out, and we are grateful for the positive feedback! Courtney
Good quality product many selections to choose from
Hello David, Thank you for reaching out and providing your feedback regarding the quality of your recent order. We are very happy to learn you had a pleasant online experience while visiting our website. We are thankful for you. Please reach out to our team if we can be of further assistance. - Madison
Always a great experience and satisfied. Will order more.
Hello Toni! Thank you for taking a moment to provide positive feedback. We are very grateful that you chose us for your sports gear needs! Courtney
Everything I expected. Never disappointed in my purchases. Will recommend
Hello Larry, Thank you so much for your feedback! We are so happy to hear that you had a great experience with us. Thank you for taking the time to let us know! We truly value your business, and we look forward to the opportunity to serve you again soon. Sincerely, Stacy
Limited sizes for big and tall almost none when there are sales.
My hat arrived 2 days early and less than 24 hours after ordering!
Hello Jeff! Thank you for your feedback! We are so happy to hear that you had a great experience with your recent order! We look forward to keeping you in the game! Courtney
Fanatics offers a wide variety of products for my favorite teams.
Hello D.K., Thank you so much for your feedback! We appreciate you taking the time to let us know we are doing a good job. If you ever need anything in the future, please feel free to reach out. Thanks, Carey
Awesome team of people very professional
And helpful
Hello Harvey, Thank you for expressing your positive feedback regarding our team. I am happy to learn you had a satisfactory experience. We appreciate you. Please reach out if we can be of any assistance. -Madison
Excellent. Just wish it shipped earlier. Very nice shirt.
Hello Bradley. Thank you so much for your feedback! We are happy to hear that you had a great experience with us. Thank you for taking the time to let us know! We truly value your business, and we look forward to the opportunity to serve you again soon. Sincerely, Stacy
The ads come up just in time with very reasonable prices
Hello Shawn, Thank you so much for your feedback! We are truly pleased that you had such a great experience and that you took the time out of your day to let us know. We appreciate all of the feedback we received, both positive and negative, but of course the positive always feels best! If there is anything we can do to assist you further, please let us know. Thanks again Carey
Everything I have ordered has been delivered with no issues and priced reasonably.
Hello Richard, Thank you so much for your feedback! We are truly pleased that you had such a great experience and that you took the time out of your day to let us know. We appreciate all of the feedback we received, both positive and negative, but of course, the positive always feels best! If there is anything we can do to assist you further, please let us know. Thanks again, Sam
Everything I buy it's shipped with love an care thanks so much.
Hello Marcelle S, You're welcome! I am happy to hear that the packing of your orders has been good and the items have arrived with no issues. I appreciate you taking the time to submit this review, and we look forward to serving you for all your sporting needs! Sincerely, Stacy
I've never had any problems ordering from this site
Hello Joanne, Thank you for taking the time out of your day to submit a review. I am happy to hear that you have enjoyed placing orders with us and have not experienced any issues. Thank you for being a valued Fan, and we look forward to serving you for your future sports needs. Sincerely, Stacy
The things I've gotten from Fanatics have been of good quality and comfort
Hi, Sam J. I greatly appreciate your feedback. We appreciate you taking the time to inform us that the goods were satisfactory and that we have what is needed for you to represent your team. We really appreciate your business and hope to have the chance to assist you with all of your sporting needs! Regards, Stacy
Very happy will definitely buy again but from them frequently
Hello Angel, Thank you very much for sharing your feedback regarding your order. I am delighted to know you are enjoying the gear and plan on visiting our webstore in the future. Please reach out to our team if we can be of any assistance. - Madison
Easy and efficient. A good selection of products at reasonable cost.
Hello Linda, Thank you so much for the feedback! We are so happy to hear that you had such a great experience with your most recent order with us! Thank you so much for taking the time to let us know about your positive experience. Sincerely, Sam
Great experience! Found what I was looking right away.
Hello Desiree, Thank you so much for your feedback! We are so happy to hear that you had a great experience with us. Thank you for taking the time to let us know! We truly value your business and we look forward to the opportunity to serve you again soon. Sincerely, Sam
Answer: I have no experience ordering from Australia so I'm afraid I will be of no help. I do agree that the holiday will add a little extra time but I don't believe it's as bad as everyone is saying. I don't know why I had such a good experience with them when it sounds like everyone else is angry with them. I'm curious to see how it goes for you.
Answer: Good luck. I just kept getting stupid answers until I filed a BBB complaint. Then I got instant satisfaction.
Answer: Hello Timo, Thank you for your feedback. We appreciate your business! Mike, Shannon, and Brad -- We would love to have an opportunity to work with you each regarding your less-than stellar experiences. Please provide your order numbers so that we may research and work on resolving your poor experiences! We value each of you and hope you will give us an opportunity to make this right.
Answer: No kidding. These fools are liars and thieves. They literally have fulltime dedicated employees who monitor sites like SiteJabber to provide responses to all the well deserved, nasty Fanatics reviews. It is entirely likely that any and all positive reviews touting their customer service are internally generated by their own employees. Write letters to your licensing body whether it be NFL or MLB and let them know about Fanatics and their FRAUDULENT and DECEPTIVE business practices. Fanatics should be glossed as Fraudnatics. BUYER BEWARE!
Answer: Hello, Thank you for reaching out to us. When an item is found to be out of stock the money is refunded back to the original form of payment. In addition, we issue a store credit on top of this for the inconvenience.
Answer: I would not worry to much about the negative feedback. You should get your items delivered to you with no problem. It might take a little time to be delivered but I had no problems with fanatics.
Answer: Please provide us with the contact information we can best reach you with so that we can pass this along. Julia.
Answer: Thank you for your correspondence. I am very sorry that you had this issue with the item. If you could please private message me your order number so I can take a further look?
Answer: Hello, thank you for reaching out. Upon reviewing your orders should arrive no later than December 13,2017.
Answer: Thank you for reaching out Michael. Refunds can take 2-7 business days for the refund to reflect back on the form of payment that was used at checkout. Thanks, Cayla
Hello Mike, We appreciate your feedback, and are truly sorry that you had such a negative experience. We hope you will allow us to work with you further to resolve this matter. Please provide us with your order number so that we may pull up your account and correct this issue. We value your business, and look forward to your response!