.
For me, as a Moroccan, i did not find any problem by using this website, it is easy to use and protected, and if you encounter any problems, you will find the one who is communicating with you to find a solution to your problem, As for your Orders you bought you will be receivd in a reasonable time and very protected.
Ordered an Amazfit Bip. Ordered on 20 Nov 2017 and Received on 28th Nov 2017 from China. Watch was safely packaged and arrived extremely quickly. Came sealed with Original Box and Accessories. Item was as Described and even better than i though. Great Battery Life on Item. Customer Services of Gearbest was Great. Spoke to their Customer Services regarding a small issue I had and they resolved very quickly. Great Customer Services. I have now bought so many things from Gearbest and all have been delivered safely and quickly. If any issues arise with Gear Best I raise a ticket and their Customer Services Resolves ASAP. All Very Good.
I buying many times from Gearbest. But if will have any problems they will ignore you. I ordered mobile phones - order numbers W************** and W**************. But I didn't get them more than 5 months. Track numbers are RU*******NL and RF*******SG. If them track on 17track you will see parcels didn't come to my country. By the PayPal rules seller must solve problems with shipping company and make refund to buyer. (PayPal Purchase Protection for Buyers)
Gearbest ignore my tickets and didn't answer for them. They don't return my money. So I lose my money and time.
Be carefull!
Bought e-cig equipment from them, very satisfied, product is authentic and really great, shipping was just a bit slow from something coming from the EU warehouse, but it's the shipping provider that was a bit slow on the heavy shipping period.
So i'm really satisfied
Order number: WP**************
Order date: 08/12/2016
Order in the store gearbest, order no.: **************249 20/06/2019 For $36.45. Delivery to ukraine in 20 days. Im client of thise store more than 4 years. Im very satisfied: desription of items is correct, quality excelent, very professional stuff. Highly recommend thise store to all.
Bought an Android Tv Box (order # W**************) on sale for $32 circa.
Shipped out fast the last October, 29th and was delivered in less than 15 days. Came exactly as described, well protected.
Highly recommend Gear Best to everyone.
Great!
Fluxus
Always open and ready to help attitude, exact product description. The best webshop I currently know.
It might be a bit more expensive than some other Chinese webshops but provides constant, disappointment free shopping experience.
The best store. Did a lot of orders, sending very fast. Excellent discounts. Pleased technical support, always answer the questions don't have to wait all advise!
My shopping experience with the store was very good, knowledgeable staff, very responsive customer service, product packed in a totally secure (arrived flawless) and fast.
This website provides cheap quality products that are actually decent. The delivery can take a long while if from China but normally okay delivery times. Would recommend.
Bought some items like this router from gearbest. Any problem I had was resolved in no time. I will purchase again. Happy customer here. Can only recommend them.
High level of service, convenient payment. There were never any problems with quality or delivery. Always quick processing and fast delivery. I ordered about 10 times.
The seller Gearbest.com has a great range of prices and products. Other than that, you can earn points and use it as discount on your next purchase so really helpful. 5 stars for Gearbest.com
ANY POSITIVE REVIEW YOU SEE ON ANY WEBSITES ABOUT GEARBEST IS COMPLETELY FALSE. There is no way that most, if not all, of these positive reviews are true. Before you order from this company, look at the reviews on other sites about people not receiving their products or getting faulty items. This company cannot be trusted. Here is my experience:
I ordered my item two months ago and never received it. I was told that it can take up to 60 days to receive the item, but more than 60 days have passed and still no response. Everytime I file a ticket requesting information on where my item is, they always ask the same two questions:
1) Please verify your address.
2) Check with your local post offices.
I did both countless times, and yet they always told me to either wait or they close my tickets. I am filing a paypal dispute now (like many people have) in hope of getting a refund back. Again, stay away from this company because they only want your money.
Dear josh,
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
From time to time with thousands of shipments there will be an occasional issue with shipping. Our procedure is designed to handle situations like this one quickly and efficiently.
We have sent you an email to *****ga@gmail.com with a top solution. Could you please check and give us a confirmation back?
Thank you for your time.
Gearbest.com
Found a new phone and checked various prices, this had lowest price and shipped from EU warehouse. Shipping took 48 hours then I got item next day, overall great service!
All the products i bought arrived to my home well packaged and in excellent conditions. Gearbest is a reliable and cheap store. Product: **************602 Date: 11/06/2019
I purchased on gearbest more than 5 times. Each time the product came. If there was some problem, the support team is really helpful and answering fast - usually within 24 hours
100% safe and quality shopping.
There are quite a few products with great discounts.
Excellent support.
I am very satisfied and recommend buying through this site.
I've purchased from gearbest several times and was pleased with the overall experience from sale to delivery. Quality products at unbeatable prices. Highly recommended.
I do not first purchase. All like free shipping, quality product, great service. The lowest prices among online retailers.
Last ordered atomizer Youde goliath V2 RTA Rebuildable Tank Atomizer 5.1ml and some little things for electronic cigarettes. I was very pleased.
I recommend.
Overview
Gearbest has a rating of 4.2 stars from 10,719 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.
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- Coventry, WMID, United Kingdom
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Mariyka,
Thank you for your comment.
For all expedited and registered shipping methods we offer a tracking number that can be tracked on the related tracking site.
Kindly note that the estimated shipping time is valid regardless of tracking information availability.
Please refer to our terms and conditions here:
http://www.gearbest.com/about/terms-and-conditions.html.
Unacceptable behavior directed towards Customer Service staff or GearBest may, for example, include any of the following:
Excessive number of complaints compared to the total purchase value history.
There will be no further exchange of correspondence on the matter if they persist with this behavior.
GearBest reserves the right to no longer accept orders from the customer in the future without further notice.
Many thanks,
Gearbest Customer Service Center