I have made over 10 orders on gearbest and they arrived on time and safely, Prices are very good compared to others, Shipping is fast and they ship to many countries!
Customer service is great and they respond to your questions fast, I highly recommend Gearbest!
Gearbest is a great website that prefer the best prices in the market and keeping amaze me again ang again.
Everyday passed, they get better and better at the customer service subject. Keeping to be to greatest and professional.
Keep getting the best, Gearbest!
Gearbest is the best)). They work very fast, convenient and comfortable. Everything I ordered came quickly and in time. Last ordered Power adapter came quickly, excellent quality, and the main price - I have never seen below. I recommend Gearbest - the best site of electronics.
I had a issue with the ordered Xiaomi Selfie Stick. I paid for track and trace but the tracking information was only related to track and trace in China.
I escalate it to customer service. I didn't appreciate it to receive several standard answers. No answers on my questions. At last Gearbest compensated me with GB-points. Thankfully the order item is delivered the past days.
Overall, you can shop at Gearbest for the lowest prices. Reliable webshop. Initial answers Customer Service can be better.
GearBest are high quality and very satisfied customer. Products are of very good quality. Shipping products is very fast. Contact Customer Service is very good - to answer the messages within 24 hours. Each case with which I wrote to them has been settled positively. I recommend shopping in the store GearBest.com.
I have bought many items of gearbest and i am happy of all of them. I wanted to share my experience with other users because i received every time my items on time and the prices are actually very good respect to other sites.
I bought a lot things and I'm pleased. The assortment is very rich and the promotions are very frequent. The service is nice and polite, in case it always trying help. Shipments are very packed, thanks to which the goods are safe. I recommend and greetings
Gearbest has great products at great prices.
So far all the products I have received are of excellent quality.
I was never disappointed with any of the orders.
I live in Portugal and the orders always arrived fast and in good condition.
I recommend!
I ordered a few products from there. Even it was in New Years time products delivered in a reasonable time. Packaging was good and product quality was surprisingly great. I am really happy with Gearbest and planning to shop from there more in future.
Ordered a drone from them, it arrived with the FPV not operational. Connected via their online chat and asked if there was anything I had missed in the manual that should be done to make it work. Their answer "no". I then asked for them to send a pickup on it and ship out another, hopefully operational one. Their answer was "read our warranty policy" which states I had to pay to ship it back to them. I contacted my credit card co. And explained the situation to the rep and she verified that I did not have to pay to have it shipped back. 45 days later, no response from them but my credit is permanent on my account. Apparently the merchandise they sell is so worthless that it isn't worth getting it back for them.
Overview
Gearbest has a rating of 4.2 stars from 10,449 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Joan,
Thank you for your review.
All of our Gearbest items must meet strict quality checks before we ship them out to customers. We therefore apologize that your item is not up to your satisfaction.
Thank you for your understanding. If you have any questions regarding a product, please contact our Support Center.
Best regards,
Gearbest.com