I am very satisfied with the product. The Dron was fine wrapped. After unpacking, I found everything in the box that was there. Dron I paired with the driver seamlessly. The range and control is good. Due to the price of the dron, I am surprised at what features it has. The camera in the above price category exceeds the expectations
Very good product, meets expectations and is very easy to use. Gearbest products are good and prices are very affordable, with satisfactory delivery times. I always buy here. I recommend it to everyone, without fear.
My parents needed a smart TV, but since I have been very much in touch with the smart tv there are very limited options, so I decided to look for a tv box because the size and quality of the existing tv is satisfactory. Looking for aliexpress, but there was no confidence in reading the reviews they were different. A friend suggested a gearbest website and at that point was a sale. I read that one year's warranty was provided and it made me a lot of confidence so I decided to try. I was very surprised at the fast delivery - 5 business days. I unpacked, connected the tv box and were very pleased. Recently, friends visited us and tried the tv box and decided to order the same two pieces. This time it was possible to choose for the same price for delivery to the door. And I`m very happy to shop at gearbest because there is can pay order by paypal because its very safe and if have some problems you have 180days moneyback warranty.
Worst purchase experience ever!
I ordered an electric scooter the 30th of November for which I paid £444.67, the website didn't advice how long it would take to get it delivered. It was after purchasing that I learned it would take 15 to 25 days. After waiting 25 days I contacted them and they now gave me a 42 to 45 business days estimate! That's roughly 2.5 months!
After a 5 weeks wait I've now asked for a refund but they are asking me to carry on waiting.
Dear Paula,
Thank you for your feedback.
We at Gearbest offer many different shipping methods with varying shipping times and prices. We will always do our best to meet the customers shipping needs.
For more details on our shipping methods and whether free shipping is available, please see here:
http://www.gearbest.com/about/shipping-methods.html.
We have offered you a solution to your issue via our Support Center. Please check this and reply back to us.
We look forward to hearing from you.
GearBest Customer Service Center
I bought a remote control/keyboard for mini computer. They shipped the item pretty fast and I am able to track the item with the tracking # they provided.
The item arrived in good shape and as described in their site!
The quality is pretty good, and I am pretty happy about the purchase.
The most important thing is. The price is the cheapest among most of the online retailers I am able to think of!
They also award me of some points, which can be used to save some money on my next purchase!
I will definitely buy from them again."
I have been doing business with GearBest since December of 2014 and have bought several items and have had a great experience. They have good prices and good shipping. No complaints whatsoever, I recommend them!
Gearbest is the best. Lol.
Gearbest inventory is great, pricing in most cases are the best i find, the website and the app is a joy to use, they always have a sale going on everyday, shipping is good with quite a number of shipping options. All in all, I would definitely recommend this site to everyone.
Ordered a car cam. It arrived but did not work. Tried to return it. And tried. They insist I ship it back to China at my expense, and must wait 27 to 51 days for a replacement. No money back gaurantee. NEVER BUY FROM Gear Best!
Dear robert,
Thank you for notifying us of your complaint. We are sorry to hear this.
For the quality issue, we have detail warranty and return policy. Please kindly refer here：
http://www.gearbest.com/about/warranty-and-return.html Please kindly check AT16******749 and answer to us. We look forward to helping you and resolving this to your satisfaction.
Your patronage is important to us, and we hope that you’ll continue to give us opportunities to serve you.
Best Regards,
Gearbest.com
Hello, I want share with you with my opinion about this shop. I buy a few things and everything was perfect. I order small christmas tree learning set on December and i'm worried that I can't get it to Christmas but delivery to Poland take 18 days! It's very good time. I pieces togheter my tree and it's work and looks good on Christmas evening. I recommend this shop.
I love gearbest in short time, because we hadn't support and trade in our language as turkish. But now we had turkish version, and special promos for turkey. Isn't done yet. Normally i was using aliexpress for e-trade. When i was buying some prıduct, i was waiting 35 days for shipment arrives. In this turkish gearbest, it's arrives to me in 8 days. Those are enough to me :)
Overview
Gearbest has a rating of 4.2 stars from 10,449 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.
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- Coventry, WMID, United Kingdom
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Tomas,
Thank you for your appreciation.
If you have any concern about our website, please feel free to contact us.
Thank you,
Gearbest Customer Service Center