Gearbest has good products and great prices! They always answer customers questions and they are very kind. I recommend it!
Wide selection and choices... Look out for bargain sales. A lot of nice and cool stuff for your everyday needs...
No problem with this store: very good support (I try one time) and very good price (some times the best)
I've purchased some vaporizer accessories from gearbest the quality of product was up to the mark great experience with Gearbest.
I ordered an ILife robotic vacuum cleaner from this company. When the item was shipped, it was delivered to a store in the town I live in. Thankfully it's a small town and the merchant was able to track me down fairly easily. I ordered the item on July 28,2016 and received it on August 9,2016. Within 2 weeks, it stopped functioning properly. I went on the web site and followed all of the trouble shooting guidelines but was unable to get it to run properly. I then contacted GearBest for an exchange. WELL... after stalling me and making all kinds of excuses... they stated I was outside the warranty period. Apparently your warranty begins the day you order this and not on the day you receive it... how's that work exactly? They insisted it was outside of the warranty date even though I sent my first email to them on September 16,2016. Long story short... they first suggested I send the unit to
China with a $120.00 and they would repair it. Then they offered me a $20.00 credit on the website to apply to future purchases... like I will ever purchase from them again. Their final resolution is to credit back to my original payment account (Visa card) $40.00. What makes all of this so frustrating beside the obvious rip-off, three of my siblings ordered the same unit and all have had no problems. I feel like I just possible received a defective unit. All I wanted was an even exchange and they refused. I don't feel like I should be out any additional expense to have them ship me a replacement unit. The best part of this whole fiasco? Every time they reply to you... they say "Thanks for your understanding." OMG seriously. The only thing I understand is this site is a huge ripoff and they do not stand by their products... I will also be filing a complaint with the Better Business Bureau and the Federal Trade Commission. All over a vacuum...
It was my first experience of buying online, and the truth has always been 90% of my purchases seem excellent.
"A site you can shop with confidence. With excellent customer service experience quality products fast and solid packaging, products reach
It's small and works very well. Good sound output. And i arrive quickly the product is thanks to the seller
Everything is very clear and good. If there is a problem about anything, they solve it as soon as possible.
Dear Yusuf,
We would like to thank you for your kind review. We will always do our best to ensure customer satisfaction, and it is good to hear that you have had a positive experience.
Please visit Gearbest again soon to get our latest deals.
Many thanks,
Gearbest Customer Service Center
Nice store.It has cheap products and very good sales. Also there are very cheap shipping methods. Most items came fast.
I would like to recommend Gearbest to anyone.
Fast shipping, great quality product, kind support. Thank you so much Gearbest.
Great shopping site, best prices and great service. I will buy whenever possible, good after sales and super fast delivery.
Fast processes, very good prices and promotions.
Love to but on this site.
Good protection program and Priority Line option!
Never had a problem with my orders, always got in time, and with great quality, the prices are the best.
Very good communication, prompt reply and trusted, very happy to shopping with you, problem solved, item as described good seller
I ordered two products from gearbest.com, i received this in 2 weeks in good condition. Great product and fast delivery.
I ordered a smartwatch, which I received after 12 days! Everything was working fine with it, was well packaged, paid safely through paypal!
Great service and the prices are amazing. The ahipping can take a while but that's due to the warehouse location, not Gearbest's fault.
Every product is great and, with the best quality.
Also support center assistants are fastful and very nice.
Shipping time is quite good.
Make order a Xiaomi Gloves to Russia. Best price with coupons and fast deliver.
Also, with cashback the price is lowest in China.
Overview
Gearbest has a rating of 4.2 stars from 10,719 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.
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- Coventry, WMID, United Kingdom
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Lisak,
Thank you for your feedback.
We regret that things didn't work well for you.
For the issue, we have given you a better solution in your original ticket.
Could you please check and give us a confirmation back?
Thank you for your assistance.
Gearbest.com