I always shop at Gearbest and I've never had problems. Fast and safe delivery, excellent price. Very attentive and helpful selling post. I recommend.
This site is very good with cheap items and free shipping. Original products, a very good price! Good place to buy, maybe the best!
The shipping was fast and the communication was really nice. Overall this is one of the best websites where I have ever bought so
Very good service, fast shipping and great prices! I have been using Gearbest for years and I have never had any bad experiences! Recommended!
Gearbest is a good seller, I like to shop on their website. They are very customer friendly and if i have a problem, they help me as fast as they can
I really love shopping on this website they have great products for great prices thank you so much! I look forward to continue shopping.
Awesome service and support nothing to complain about, more orders to come from me and for sure I will recommend it to my friends
I really like to buy on GearBest. The price-quality ratio is amazing. I received all the goods in time and in a good shape.
I've ordered the product and I'm totally satisfied with the product. The customer service from GearBest was a great help when I had doubts.
I have used this seller many times and every time everything went well, customer service is also at high level. I recommend this seller.
Such a great website that sells almost everything for such a great price. I have bought many items from the site and will continue.
I have bought plenty of things from there and I had no trouble with any of them! Fast shipping, good customer service and prices
6/21/2016 Update:
After having to kick up a fuss, GearBest did finally ship my order again. It took a lot of back and forth, but they finally did the right thing. I'm upgrading the review from 1 star to 3. I have not yet decided if I'll order from them again.
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Update: It's just a shame that they only really started responding after kicking up a fuss. Here's the thing: I have several support tickets that are still open, and have two offers: Accept a partial refund, or pay them more money to ship my order again. They are overlooking option 3: continue with the chargeback procedure with my credit card company and buy the product from a different seller.
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At least I think it was my order. It could have been a box of cash for all I know.
They asked to see a scan of my ID and credit card before shipping so I know they have the correct delivery address (I was having the product sent to my home). Yes, this did seem very sketchy. I was really looking forward to receiving the product so I was regularly checking the delivery tracking. My order bounced all over the country (California to Nevada to California again to New York to California for the third and finally back to New York for the second and final time). The tracking shows that it was "Delivered" in Inwood, NY. Um, I live in California, guys. Not New York.
They graciously offered 10% back as a store credit.
I countered by disputing with my credit card company. If you've ordered from them and got your product, count yourself lucky. Personally, I would avoid them like a leper in ancient times.
Dear John,
We are glad to hear that your case is resolved to your satisfaction.
Thank you for updating us on it.
For any issues, you could feel free to contactus on site: support.gearbest.com adding the title: sitejabber complaint + order number + forwaring this email to reputation group.
We will be always at your service.
Thank you for your kind understanding and support.
Gearbest.com
I buy from Gearbest for years, I never had a problem with them.
The prices of the products are good, the quality too.
10/10
Amazing Products Fast Shipping And An Amazing Support (If something goes wrong or if you need any help!)
Most Amazing Website For WorldWide Purchases!
Gearbest is the perfect place. The products are of high quality, original and on time delivery. I do all the shopping. I recommend everyone.
Have been shopping with them for quite a while and customer service is prompt and is fast with resolving problem faced regrading the orders
Hi, I have never received what I order from the GearBest. And there was no way to contact them, and I have never received any answer to my email or got the money back. DON'T BUY ON THIS WEBSITE!
Dear Cristiana,
Thank you for being kind enough to tell us about your experience.
We are sorry that you have not received your order yet. Please kindly note our shipping link: http://www.gearbest.com/about/shipping-methods.html We have followed this issue and will solve it to your satisfaction.
Thank you for your important and valuable feedback.
Gearbest.com
I have been buying this store for more than 3 years. All my goods were original and in stock. Always very fast delivery (in Ukraine delivers NovaPosta). Customer Support always solves any issues in the shortest time. The best store in China (My last order: W************** (LiitoKala Lii - 100, Baseus Yaven Series 1m Data Cable 8 Pin, Baseus Yiven 8 Pin Data Charging Braided Cable 1.2M))
Overview
Gearbest has a rating of 4.2 stars from 10,719 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gearbest most frequently mention customer service, good quality and fast delivery. Gearbest ranks 284th among Gadgets sites.
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- Coventry, WMID, United Kingdom
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Pedro,
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If you have any concern about our website, please feel free to contact us.
Thank you,
Gearbest Customer Service Center