It wouldn't take my primary card and then my secondary card. It finally took my secondary card after multiple attempts. It would not send me a return label to exchange clothes. I was giving it as a gift and they didn't fit They were going to have to pay for their return
It wouldn't take my primary card and then my secondary card. It finally took my secondary card after multiple attempts
Using the size guide each time tops ordered were 5X and they were actually about a medium with a 5X tag. I am a 2X in Canada and would expect to go up one or two size(s) due to the Asian sizing. The selection for Plus Women is also shrinking. Plus sizing must include roomier backs and arms.
UNACCEPTABLE!
I have just e-mailed *******@justfashionnow.com
Hopefully they come with the solution.
If not professional steps will be needed to stop the fraud!
I keep all evidence and I am happy to collect the evidence of others!
Proofes added to my comment: Screen shots from justfashionnow.com versus the fake copies which have arrived to my address.
Dorota Kobos
Sorry for the inconvenience caused. We will get back to your in a timely manner and advise a satisfied solution.
My shopping experience was great. There were a variety of items to choose from. However, I had to start a return for the item because the item was too small. I would like a refund for the item or larger size. The size I ordered was a 3XL but needed a larger size.
Thanks,
Ms. Gale Harris
I love the bright colors and the fit of the clothes. I have gotten compliments on both! Of course the price was a bargain I couldn't resist. It is really hard to return clothes because you have to mail them overseas and you have to go through a process to get a return form. In most cases, it probably costs more to return the clothes than it did to purchase them.
When I started shopping I was given the code "luckycart" for $15 off an order over $100. My order came to $116.41 but I wasn't able to apply the luckycart coupon. I got an error message that said "You need to order more items to use this coupon". I hit the required $ amount, I should have been able to get the $15 discount.
Thank you for your feedback and sorry for the inconvenience.
The discount will be applied if you reach the consumption amount, except the presale and clearance items. And there is a pre-sale item in this order.
So when your order amount is less than the certain amount, you could not enjoy that discount.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
I love the variety Most of the clothes I have obtained are excellent and I love the variety they offer with the different designs. The style is really unique and I like it. I especially like dresses and jumpsuits. One downside is that I'll be ruined forever because of this site: ')
I had no indication about my last order. E mailed a few times but the company were insiting I'd received the order.
I did get an order but jt was the one before the one I gaunt received. Very frustrating
I waited and kept wondering if they are good or not. I read reviews that said both. I thought worse case I could return them. The clothes took forever to get here. When they arrived, they looked nothing like the pictures. They are cheap and crap. I got the return authorization and packed it all up. I found out that the crap needed to be sent back to China and the cheapest postage was almost $90. I basically was scammed out of $150. The clothes aren't worth being used for cleaning rags. I didn't listen to the bad reviews and I should have.
Sorry that you are not satisfied with the item(s).
Could you please send us your order number and some photos for the received items to check?
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com
If you are in a hurry do not order from here. I have received a partial shipment, and 1 piece is in process of shipping and the rest of my order, well i am still waiting on the last 7 items. Order #HBC******* Original order placed on Feb. 22nd.
Fine it just wasn't what I thought it would be. It was to big the white dress was more like a nylon t-shirt dress when I thought it would be cotton or a heavy material just didn't look good on either,
There was a problem with the delivery of my order due to what the post office referred to as an "undeliverable address", but I was advices be the company to call my post office and I was able to correct the issue.
Would like to see Free shipping and returns via US not China
Prices are in line with products made in china often even with sizing chart are not accurate.
The friendly staff and ease of contact are A1
Takes a long time to get stuff some materials are not as they appear.
Would like to see Free shipping and returns via US not China
Seems very nice except I wasn't sure of the sizes. Now that I received the order the sizes were ok, a couple were a little big, but now I know the size I should buy. The blouses are very nice and I plan to get more.
Seems very nice except I wasn't sure of the sizes
The colors of the clothing are dull, the pics are birght. If you want to return an item good luck, to get mailing labels took me over 5 chat sessions and two weeks, then the cost to return items to China cost more than the clothing
Thank you for your feedback. We will forward it to our related department and keep improving our products and services.
Could you please provide your order number so that we can help you?
We`ll keep improving our products, delivery, and service. If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
I ordered 8 blouses, 6 of which were too big, one fit well, and one was WAAAAY too big!
Despite the tops being attractively modeled on the website, all the fabrics were polyester prints and the quality was less than expected.
The prices are good. It took a long time to receive my items after I ordered them because they were shipped from China. I will not order from JustFashionNow again.
I can't get these scammers to answer a single email about my order, which is now 13 days old, with no tracking number. Their site says it is "processing" but they won't respond to me. AVOID THESE DIRT BAGS! I'll never do business with them again.
We are sorry for the inconvenience caused. But our web is legit and we do provide email service. Can you please your spam folder? Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address. Thank you for your cooperation.
These people will take your money and when you return an item they will lie and say they haven't received it. They are liars and thieves. They think because they are from China we can't do anything to them. I am posting my horrible experience on every site I can find so no one else loses $50.00 to these horrible thieves like I have. Don't buy from them. YOULL LOSE YOUR MONEY, TOO!
Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve.If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
I loved the style and prints on the shirts. I did not realize the site I was on was another country.
The sizing of your clothing is smaller then the USA. Your 3x is our 16. I did not see a sizing chart to know they were different then ours.
I found the style I like and check out was easy and simple.
I waited and waited for. Af leasf 2 months; to get my order and when I got it, it was the wrong color and too small. I ordered 2 pair of pants and they sent the one pair and never said a word about the other pair; I sent them an email requesting their address for returns and never got an answer.
What a joke.
I
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique and good quality. JustFashionNow ranks 7th among Women's Clothing sites.
Just confirm if you would like to keep the items and accept 20% cash refund? Pls let us know your decision through email.