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JustFashionNow

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Mississippi
2 reviews
0 helpful votes
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Frustrating
June 5, 2021
Updated review

It wouldn't take my primary card and then my secondary card. It finally took my secondary card after multiple attempts. It would not send me a return label to exchange clothes. I was giving it as a gift and they didn't fit They were going to have to pay for their return

Date of experience: May 6, 2021
aff j. JustFashionNow Rep
over a year old

Just confirm if you would like to keep the items and accept 20% cash refund? Pls let us know your decision through email.


It wouldn't take my primary card and then my secondary...
May 6, 2021
Previous review

It wouldn't take my primary card and then my secondary card. It finally took my secondary card after multiple attempts

Date of experience: April 6, 2021
Canada
1 review
0 helpful votes
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Sizing continues to be an issue
July 10, 2021

Using the size guide each time tops ordered were 5X and they were actually about a medium with a 5X tag. I am a 2X in Canada and would expect to go up one or two size(s) due to the Asian sizing. The selection for Plus Women is also shrinking. Plus sizing must include roomier backs and arms.

Date of experience: July 10, 2021
Poland
1 review
5 helpful votes
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UNACCEPTABLE!
October 31, 2018

UNACCEPTABLE!

I have just e-mailed *******@justfashionnow.com
Hopefully they come with the solution.
If not professional steps will be needed to stop the fraud!
I keep all evidence and I am happy to collect the evidence of others!
Proofes added to my comment: Screen shots from justfashionnow.com versus the fake copies which have arrived to my address.

Dorota Kobos

+4
Date of experience: October 31, 2018
Justfashion N. JustFashionNow Rep
over a year old

Sorry for the inconvenience caused. We will get back to your in a timely manner and advise a satisfied solution.

Virginia
1 review
0 helpful votes
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Blue Aqua Dress
December 6, 2021

My shopping experience was great. There were a variety of items to choose from. However, I had to start a return for the item because the item was too small. I would like a refund for the item or larger size. The size I ordered was a 3XL but needed a larger size.

Thanks,
Ms. Gale Harris

Date of experience: December 6, 2021
Pennsylvania
1 review
0 helpful votes
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Wonderful find
August 6, 2022

I love the bright colors and the fit of the clothes. I have gotten compliments on both! Of course the price was a bargain I couldn't resist. It is really hard to return clothes because you have to mail them overseas and you have to go through a process to get a return form. In most cases, it probably costs more to return the clothes than it did to purchase them.

Date of experience: August 6, 2022
New York
1 review
0 helpful votes
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Discount - nope
September 22, 2021

When I started shopping I was given the code "luckycart" for $15 off an order over $100. My order came to $116.41 but I wasn't able to apply the luckycart coupon. I got an error message that said "You need to order more items to use this coupon". I hit the required $ amount, I should have been able to get the $15 discount.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 23, 2021
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback and sorry for the inconvenience.

The discount will be applied if you reach the consumption amount, except the presale and clearance items. And there is a pre-sale item in this order.

So when your order amount is less than the certain amount, you could not enjoy that discount.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com

GB
1 review
0 helpful votes
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I love!
September 5, 2020

I love the variety Most of the clothes I have obtained are excellent and I love the variety they offer with the different designs. The style is really unique and I like it. I especially like dresses and jumpsuits. One downside is that I'll be ruined forever because of this site: ')

Date of experience: September 5, 2020
Australia
2 reviews
0 helpful votes
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Dissatisfied
October 19, 2022

I had no indication about my last order. E mailed a few times but the company were insiting I'd received the order.
I did get an order but jt was the one before the one I gaunt received. Very frustrating

Date of experience: September 19, 2022
Illinois
0 reviews
0 helpful votes
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DO NOT BUY!
December 29, 2021

I waited and kept wondering if they are good or not. I read reviews that said both. I thought worse case I could return them. The clothes took forever to get here. When they arrived, they looked nothing like the pictures. They are cheap and crap. I got the return authorization and packed it all up. I found out that the crap needed to be sent back to China and the cheapest postage was almost $90. I basically was scammed out of $150. The clothes aren't worth being used for cleaning rags. I didn't listen to the bad reviews and I should have.

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 29, 2021
Miss W. JustFashionNow Rep
over a year old

Sorry that you are not satisfied with the item(s).

Could you please send us your order number and some photos for the received items to check?

We value your business and we promise you that we will settle this matter at the best way we can.

If you run into any issues, please do not hesitate to contact us at support@justfashionnow.com

Georgia
1 review
0 helpful votes
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Slow Service
April 14, 2023

If you are in a hurry do not order from here. I have received a partial shipment, and 1 piece is in process of shipping and the rest of my order, well i am still waiting on the last 7 items. Order #HBC******* Original order placed on Feb. 22nd.

Date of experience: March 14, 2023
California
1 review
0 helpful votes
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Not the right fit
September 8, 2021
Updated review

Fine it just wasn't what I thought it would be. It was to big the white dress was more like a nylon t-shirt dress when I thought it would be cotton or a heavy material just didn't look good on either,

Date of experience: September 8, 2021

Easy, took minutes
August 9, 2021
Previous review

Easy, took minutes.

Date of experience: August 9, 2021
Oklahoma
1 review
0 helpful votes
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Minor Snag Didn't Stop My Delivery
February 19, 2022

There was a problem with the delivery of my order due to what the post office referred to as an "undeliverable address", but I was advices be the company to call my post office and I was able to correct the issue.

Date of experience: February 19, 2022
Canada
1 review
0 helpful votes
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Some items disappointing, some okay and some awesome
July 4, 2022
Updated review

Would like to see Free shipping and returns via US not China
Prices are in line with products made in china often even with sizing chart are not accurate.
The friendly staff and ease of contact are A1
Takes a long time to get stuff some materials are not as they appear.

Date of experience: July 4, 2022

Would like to see Free shipping and returns via US...
June 3, 2022
Previous review

Would like to see Free shipping and returns via US not China

Date of experience: June 3, 2022
California
1 review
0 helpful votes
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Good Products
May 12, 2022
Updated review

Seems very nice except I wasn't sure of the sizes. Now that I received the order the sizes were ok, a couple were a little big, but now I know the size I should buy. The blouses are very nice and I plan to get more.

Date of experience: May 12, 2022

Seems very nice except I wasn't sure of the sizes
April 9, 2022
Previous review

Seems very nice except I wasn't sure of the sizes

Date of experience: April 9, 2022
Colorado
2 reviews
0 helpful votes
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The colors of the clothing are dull, the pics are birght. If you want to return an item good luck, to get mailing labels took me over 5 chat sessions and two weeks, then the cost to return items to China cost more than the clothing

JustFashionNow attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 28, 2022
Miss W. JustFashionNow Rep
over a year old

Thank you for your feedback. We will forward it to our related department and keep improving our products and services.
Could you please provide your order number so that we can help you?

We`ll keep improving our products, delivery, and service. If you have questions about your order, please contact us by email at support@justfashionnow.com or by chat online.
Justfashionnow is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!

California
1 review
0 helpful votes
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Clothes are too big!
August 14, 2022

I ordered 8 blouses, 6 of which were too big, one fit well, and one was WAAAAY too big!

Despite the tops being attractively modeled on the website, all the fabrics were polyester prints and the quality was less than expected.

The prices are good. It took a long time to receive my items after I ordered them because they were shipped from China. I will not order from JustFashionNow again.

Date of experience: August 14, 2022
Mississippi
2 reviews
3 helpful votes
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Worst company ever!
August 15, 2018

I can't get these scammers to answer a single email about my order, which is now 13 days old, with no tracking number. Their site says it is "processing" but they won't respond to me. AVOID THESE DIRT BAGS! I'll never do business with them again.

Date of experience: August 15, 2018
Justfashion N. JustFashionNow Rep
over a year old

We are sorry for the inconvenience caused. But our web is legit and we do provide email service. Can you please your spam folder? Please tell us your order number so that we can check it for you. If you don't know your order#, please tell us your full name as well as your shipping address. Thank you for your cooperation.

Maine
2 reviews
7 helpful votes
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Don't waste your money
September 14, 2018

These people will take your money and when you return an item they will lie and say they haven't received it. They are liars and thieves. They think because they are from China we can't do anything to them. I am posting my horrible experience on every site I can find so no one else loses $50.00 to these horrible thieves like I have. Don't buy from them. YOULL LOSE YOUR MONEY, TOO!

Date of experience: September 14, 2018
Justfashion N. JustFashionNow Rep
over a year old

Sorry to make you dissatisfied, your feedback is very important for us, we will try our best to improve.If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.

Arkansas
1 review
0 helpful votes
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Sizing
September 4, 2021
Updated review

I loved the style and prints on the shirts. I did not realize the site I was on was another country.
The sizing of your clothing is smaller then the USA. Your 3x is our 16. I did not see a sizing chart to know they were different then ours.

Date of experience: September 4, 2021

I found the style I like and check out was easy and...
August 5, 2021
Previous review

I found the style I like and check out was easy and simple.

Date of experience: August 5, 2021
Wisconsin
1 review
0 helpful votes
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REVIEW
July 30, 2022

I waited and waited for. Af leasf 2 months; to get my order and when I got it, it was the wrong color and too small. I ordered 2 pair of pants and they sent the one pair and never said a word about the other pair; I sent them an email requesting their address for returns and never got an answer.
What a joke.
I

Date of experience: July 30, 2022

Overview

JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique and good quality. JustFashionNow ranks 7th among Women's Clothing sites.

service
2,782
value
476
shipping
465
returns
285
quality
6,973
This company responds to reviews on average within 1 day

Instant Feedback

122,843 reviews
+347