The entire ordering process, delivery, packaging and especially the merchandise was so superior to the other places where I order online. It was a great pleasure to buy my new dress.
Great variety in styles and I know that ordering online can be a bit risky. But overall the blouses I bought were great. I have received multiple compliments on my blouses.
I bought a gift and, although it did not arrive on the date indicated by the courier service for customs reasons, my friend has loved it, it is the perfect size.
So far so good. Please to see the number of positive reviews on the items I have purchased. Just hope I get the sizing right. Very excited about selections and prices.
So far so good. Please to see the number of positive reviews on the items I have purchased. Just hope I get the sizing right. Very excited about selections and prices.
Just Fashion is always a good service, I can not believe it. It has been so, they have just given me the holiday Shift Slit Striped Sleeveless Dress. And the quality of the products was just fine.
As long as I receive them in the stated 8-10 business days! No, took about 3 weeks, sent I think from China quickly then sat in Baltimore for a couple weeks
As long as I receive them in the stated 8-10 business days!
I have bought some things from this website, so far everything has been of very high quality, the shipping is really reasonable in terms of time. This boutique is really recommended.
I have ordered many times in this online store and have never had any problems, shipping is quick and easy. The selection of clothes is also quite wide, great online service.
Im happy, I made my first order, a nice white blouse, it arrived in the estimated time, the quality of the clothes is high! I am very satisfied with my purchase!
Awesome as always. Great quality and good fit. Summer style clothes are my favorite because they are great and quite comfortable designs! I love this page, I will continue shopping here.
I lacked motivation to return a dress I didn't love, but a customer service girl helped me all the way and made it very easy! I can't wait to buy more!
Great online service, no problems with my order. I will use this website again to buy clothes. Good quality product, good fit and quality materials used to make clothes. Very happy!
I love this page, it is the best thing I have seen on the internet to buy clothes. I've been ordering a few things for a while, I really enjoy shopping.
Good experience 1st time difficult to manage at first but got the hang of it I received only two tops and two dresses, disappointed with the dresses. Better luck next time
Easy and seems safe.I have ordered before and so I trusted the sizing would be right for me. I ordered a beautiful dress and am happy with everything about my experience.
Amazing! Great online service, very easy to chat with the representatives of this website, solving any questions or problems very quickly. I am more than happy with this website! Thank you
I found it difficult to contact anyone regarding returning an item. Being told it had to be returned to China and the delayed time before receiving a credit would be lengthy.
Your pictures and what you receive are not correct. I did not like my dresses. How can I return.
Your mailing fees are too high even when one buys over $100.
Your mailing fees are too high even when one buys over $100.
Tomorrow I will receive my package, after ten days of waiting. It's my second purchase and in the first one it went all well, I hope this time it's the same
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow has a rating of 3.5 stars from 11,475 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFashionNow most frequently mention customer service, online boutique and good quality. JustFashionNow ranks 7th among Women's Clothing sites.
We are deeply sorry that you are not satisfied with our product. You can follow the below steps to submit your return request on our website.
How to Make Your Return:
Step1: Use your computer to visit our website, and then click here "Tracking Order" or the feature at the bottom menu of our home page
Step2: Enter your Email Address and Order Number.
Step3: Click the button VIEW DETAIL and you will see a "Return" button for each specific item.
Step4: Select the reason for your return or describe the issue accordingly.
After you finish the return request and you will get authorization from us by email with a label with our return address within 48H.
Note: If you submit a return application on your mobile phone or tablet, it is hidden in the three small dots at the bottom left of the product, you need to click on it to see it.