Pink Lily

Beautiful and really cute clothing selections different from the typical store bought. I get compliments all of the time. Great customer service and easy returns. I'm obsessed with their clothing! They are so soft and well made. The best jeans I've ever owned too!

PinkLily has some cute clothes for sure! Their customer service is spot on. Their clothes run true to size mostly and shipping speed is good. My only complaint is some (few) of their clothes are poor quality. That being said their customer service will make your issue right if you did get a poor quality item. Lastly, they only offer store credit and if you return something for store credit they charge you $6 per return off your refund. That's pretty lame considering most online companies that give you gift cards cover the return since they are keeping your money basically.

Either way, I do love their stuff tho! I'd recommend!

Love the customer service with Pink Lilly. Very responsive. I do wish though that instead of store credit we could get a full refund. My most recent purchase I returned all items. I ordered a bathing suit top and the bag it was in was labeled top but the actual product was bottoms. No fault to whoever was pulling the inventory. The 2 tanks and the shirts I ordered, I didn't love the material. I will order again from Pink Lilly but wishing I had a refund instead of the credit! Thanks for then quick response with the customer service team!

This was my first time ordering from Pink Lily and it's been a great experience! I've always been skeptical of ordering clothes online from a retailer that I've never bought from before, but I love that they show their clothes on all different body styles and give their measurements :) That helped me so much! I received my order today and realized that I ordered a mismatch bikini top and bottom... My fault all around! But the customer service through the chat was really quick and I love that you're chatting with an actual person! The only thing I wish I could do was a simple exchange of bikini tops (for the one I meant to get to match my bottoms...), but it's okay! I'm glad I got my order fast (with 2-day shipping) so I could correct my error and order the correct top in time for Memorial Day weekend :) I'll definitely be ordering again from Pink Lily!

I ordered a few items from pink lily because I got a gift card for Christmas. I accidentally put the order through without entering my gift card. I contacted the company right away. Within an hour, they had refunded my original order so that I could place it with the gift card. My order arrived this week and I love it all! The clothes fit well, look as pictured and are a fair price. I'll definitely be shopping here again

My wife, daughter & granddaughter love the clothes, so I bought them some outfits for Xmas, there was a mistake in sending out wrong size, something that can easily happen over such a busy time. Joanne (what a Star)rectified it almost immediately! Take my advice you can buy with complete confidence in the knowledge of receiving quality goods and first class service

I have always had great experiences with Pink Lily's customer service team. Anytime I have either had a general question or needed something resolved, I have dealt with nothing but excellent courtesy. They respond quickly and professionally, but also make me feel like more than just a numbered customer. Every piece of clothing I have ever purchased has been exceptional quality. And if it comes in Pink-you have my heart! Can't say enough good things about this boutique.

I ordered 4 shirts from the site. One was a sweater which I will say does fit perfectly. However the other 3 were dressy tops they were all very small and cheap feeling material but didn't cost cheap. When it comes to returns you are only allowed store credit, well I used a coupon offered for my first time shopping they said if you use discounts you can't get your money back on the items for the store credit. Wish I would have known that before using it.

Awful customer service and cheap product. Refunds are never granted only a gift card. Rude. Arrogant staff who told me " maybe if you lost weight " then you could wear it! Absurd- who says that to anyone! PRICES outta this world. Save your money and use AMAZON, same stuff and u can get your hard earned money back if it's wrong!