I bought with SammyDress twice. The first time was two years ago: a shirt, a sweater and a necklace. The sweater is my favorite thing to wear, and after all this time, everything still looks brand new. Even the necklace, that I thought would become rusted quickly. Now I just bought a bag and although I didn't like having to buckle the straps with a knot myself, it's still beautiful - and totally worth the price. It was sent quickly and the shipping mail helped a lot, it arrived in less than a month, I guess (I live in Brazil), in a good package.
I bought some t-shirts and keyrings from them and I really love them! They are high quality and for a really low cost! Now, I'm ordering more and will make some really good gifts for my husband and friends with stuff from this shop!
I ordered some bell bottom jeans for a Halloween costume for my daughter. I ordered a large and a medium because, even after checking their size chart, I did not know what size she would need. I'm not sure how, but my order shows I ordered two smalls. There is no way I ordered two of the same jeans in the same size; I know my daughter is not a small. After contacting the company they will not refund my money because they say that is what I ordered! I know for a fact I did not order two smalls, but I cannot prove it. I guess from now on I will have to screen shot or print the screen before I submit my order for anything (not from them; I will not be ordering from them again)! Their website says their top priority is customer satisfaction... NOT TRUE!
I ordered a dress September 20, paid for it and never received it. I called the number for customer service and it belonged to Samuel R Dress and mostly it was busy. Then an answering machine picked and then hung up. It's a scam.
I bought there once and it was a great experience, I bought one necklace for my girlfriend which cost only 3 dollars and in my country it cost around 10 dollars! I will buy there on the future for sure! Very recommended.
So many styles and amazing prices! I ordered myself a mini Wardrobe from SammyDress and I must say I am amazed at the Classy Sexy look I was able to acheive. Lingerie was form fitting and sexy! I must say even though some items were on back order their Customer Service team was very quick at responding to my email and offering me 3 options that would be to my satisfaction. I can't wait to add some summer dresses to my collection!
Live in the U. S and did not know items are shipped separately from different countries. One one item was traceable the other just said sent to US. It's been a month that I received one item the 2nd item it's over a month and I still have not received it. I requested a refund they stated no because the item was shipped. You think if you pay $10 for shipping for two items it would come with 2 full full tracking info. They had the nerve to say I had to pay for a second tracking in which I never saw anything that stated that because I didn't know the items were coming separately. I will never order from them. Thank God I used paypal so I can make a dispute. The shirt I received look better online the material was thin and cheap.
Dear ms,
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
We want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
But, firstly, please tell us your order number so that we can confirm the issues you met and give you a better solution, thanks!
Again, I am sorry for the frustration this has caused you and hope that this will set things right.
Thank you again for bringing these matters to our attention.
Best Regards
Sammydress Customer Service
Using sammydresses for some time. Most of the things i bought where great, ok some where not my size but ok gave them somewhere else. Good prices and many choises. I think that the shipping cost is too expensive though.
I'm super satisfied with Sammydress. Its one of the best online website you can order from.
You get really good quality products for low prices.
The shipping cost is really affordable and I usually get my parcel within like 20 days.
Customer service is also really good, they reply to my emails within 24hrs.
I would highly recommend purchasing from Sammydress. :)
I have placed several orders for items from Sammy Dress. I have been very happy with the quality of the items and the quick shipping time. I will order from them again! Thanks for offering great items at a great low price!
Decent shipping. AWESOME prices! Super adorable clothes! Run a little smaller than American sizes, but everything is measured and they warn of that. Super cheap shipping that is faster than comparable sites. LOVE the stock, and the customer service is super awesome!
Okay ladies, first thing... SammyDress.com is a good site for accessories - where else are you going to find awesome costume jewelry for a fraction of the normal price? Of course the shipping takes a month... it's free and from all different distributors BE PATIENT - if you want same day delivery check out Macys.com... you're paying extra for the convenience! This website is exactly what it says it is cute trendy items for a low price, you are going to get exactly what you paid for! I always recommend this site to my friends because they are always jealous of my cute accessories and trendy outfits! I highly recommend!
First order shipped when it said it would & arrived on time. Second order I had to cancel due to the product not being in stock for the time that I needed it for. A positive experience & I am planning in doing another order soon.
I placed an order 9/15/13. Got 2 of 7 items. It is now 12/8/13. I've been notified that the other items are "out of stock." One was supposed to have been custom made so that doesn't make sense. Their notice said I would get a refund if items were not in stock within 3 days, That didn't happen. When I asked (again) when they would be in, I got another notice that I would get a refund.
The two dresses I did receive are very poor quality. I probably should be glad that I'm getting a refund on the others that I ordered. (I hope I get the refund.)
Dear Kerry D.,
Thank you for taking your time to write your review. We sincerely apologize for the inconvenience that we have caused.
For the out of stock items, we will refund the money to you as your request. For the items that you do not like, we can give you compensation about it. I would be grateful if you could tell me your order number, I will help you about the problem,
Thank you very much for your cooperation.
Kindly
Rona
Sammydress Customer Service Manager
USA: 909-581-9508
support@sammydress.com
Its a very good website, after sale staff is very helpfull, I ordered third time, i got first item very quickly within 2 weeks to Ireland! Second time my picked items were out of stock, staff offered me replacement, so i did, they answered every question, so i hoping received my orders soon, so far so, good its lovely website and people who are working for sammydress!
I love shopping here! Everything is so affordable! Shipping usually takes about 2 weeks which I feel is pretty standard. I always pay extra for the tracking number just in case. Whenever I have questions I always recieve a prompt response. The best part is ordering through the app you get an 8% discount and you can use S-Points which help out a lot! I love sammydress!
I ordered a statement necklace from SammyDress. It was shown online as being gold with 7 pink/rose-y square stones. There were some reviews saying that the necklace they received was red, however the necklace I received was exactly what was described! The only problem was when I pulled it out of the (small) package, one of the jewelry circle things got stuck and pulled apart - this was easy enough to fix (just squeeze it back together), and now the necklace is perfect! Next up: attempting to order some clothes!
Also: I chose standard shipping (7-10 days) and the necklace was delivered 11 days after I ordered it. That includes 2 weekends, and the first attempted delivery was 9 days after I ordered it (had it delivered to work & delivery was attempted on a Saturday, when the office is closed).
Having ordered several garments for Christmas they turned up late and the quality was terrible. A jumper received was not even stiched. Repeated photos sent of both garment and and SKU number still waiting for a response 4 months later!
Dear Catriona,
Thank you for your review.We are here to help you.
As for the quality issue, we will verify it for you.
We are willing to resolve this issue to your satisfaction. Unfortunately, after we have sent you several messages, we still have not received your reply yet.
Would you kindly reply in please?
If so, that would be really grateful.
Many thanks in advance!
Sammydress Customer Service
http://www.sammydress.com/
The first time I went there was for a ring, and it all went accordingly. I still have the ring, three years later, and it hasn't tarnished or anything, and I wear it almost every day. I go back there often enough for cute, cheap things.
My order of 20 items arrived today. The clothes are great quality, the sizes match and except for a couple loose buttons they're in perfect condition.
When ordering from Sammydress you need patience. The order will take at least a month to get to you.
It was worth the wait in my case. I recommend this site, the admins are friendly and the clothes look as advertised.
Overview
Sammy Dress has a rating of 3.6 stars from 6,937 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sammy Dress most frequently mention customer service, good quality and low prices. Sammy Dress ranks 175th among Prom Dresses sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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Dear Donna，
Thank you for your important feedback and for letting us about your experience with us.
We very much regret issue and are fully committed to resolving it to your satisfaction.
As for the issue.
Would you please tell me the order number so that we can check it for you?
Thank you again for bringing these matters to our attention.
Sammydress Customer Service
http://www.sammydress.com/